What clients say about Steve Dodgen Paint & Body Shop in Sevierville (TN)
Got t-boned. Had this guy fix my car through insurance. He is very nice and buffed out scratches.from my hood .I just wish someone would had updated me on my car I had to call myself 😔
Need a 10-star option for this shop.
My sister and I are in Gatlinburg and had a bear break into her car, busting out the passenger rear window. I called this body shop and talked to Mr. Steve, he told us to come by and he would fix us up so we could drive back home to Savannah. They are the.sweetest family owned business. They had us out of there in less than ten minutes. They refused a cash tip and they truly blessed us!
THANK YOU SO MUCH! 😊😊😊
We had an accident this morning. It is our first time visiting Gatlinburg and we were on our way back to Indiana. I have called body shops to help us out on this emergency as we really need to go back to Indiana today but only Dodgen offered to help asap. We are so touched because when we arrived at their body shop, they helped us right away and they were very nice, kind and accommodating. Dodgen saved our day. They kindly fixed our mirror. I thank God for them. I pray for God’s blessings on Dodgen and God’s divine favor and blessing for the owner and all the employees.
I cut my 21 Trailblazer too sharp while backing up into a railroad tie retaining wall. The wall was fine, but my car had to go to Steve. I can't recommend them enough! If you hadn't known, you wouldn't be able to tell it ever happened. Exceeded expectations!
I hit a deer in my 2019 civic and was recommended here by my insurance agent. These people are very friendly and do great honest work. During my estimate Steve came out and pulled the fender out so I could open my door all the way. I had to get a new hood, fender, and bumper as well as some extra paint and body work on the door. My right fender wasn’t paint matched correctly from a previous shop and Steve blended it perfectly at no extra cost. They also washed my whole car and even cleaned the interior. I was very pleased with their work. All finished in 4 days. I can’t say anything about pricing without insurance because I went through mine but they do great work.
They did great work and are very quick! They took care of me every step of the way and kept me up to day on everything. I would recommend them to anyone and everyone!
We had pretty significant damage to the entire passenger side of my jeep wrangler. I was heartbroken because I absolutely love my jeep. We have always heard good things about dodgen’s and chose to take it there. Just picked it up yesterday and wow, I teared up. My jeep looked so good! Not only that, but they had it detailed on the inside as well. It literally looked brand new. We will always recommend Dodgen’s to anyone needing repairs on their vehicle.
I’m here with friends on vacation, heading home tomorrow. We had a bear pull the entire frame down from our car and the window fell out and shattered. We called Steve Dodgen Paint and Body and talked to a man who was very sympathetic and offered to help if we brought it in. He gave us what he called a “plastic window” that will get us home, same day as the incident. We were in and out in 20 mins. Everyone we talked to was very nice. We appreciate their help immensely!
My wife’s Toyota convertible had the top ripped up by a momma bear and her three cubs. No food inside either. I showed up at Steve’s and he and one of his techs dropped everything and patched the damage with “crash tape” .immediately. They treated me like royalty and did the repair at no charge. You can’t find finer people.
Great Experience,
I found this group to be fair, quick and very good. They absolutely a pleasure to work with and did great work for a fair price. Honestly, when we picked the car up it was cleaner than the day that I drove it off of the lot at the dealership. They cleaned it inside and out. These guys are Five Star for sure.
My wife was not happy with this place. Just an hour ago she went to get an estimate and was obviously ignored. They had no consideration of her time. She said someone walked around her car but never said anything and then walked over to an employees car and stood there and talked for several minutes still being inconsiderate of my wife’s time.
My wife does not exaggerate or make things up but did say she had the feeling that she does not think they would have behaved the way they did if I had been able to take her car there for an estimate. After several
Minutes she just drove away as they stood there and stared at her drive by.
So ladies, you may want to steer clear of here and go somewhere where you will be treated fairly.
Wife also said the place looks like a hoarding dump ground. No way will I have someone that unorganized touch a vehicle of mine.
I had the misfortune of wrecking my vehicle after sliding on a sheet of ice during the winter storm back in January. I was recommended to Steve Dodgen by a friend for the repairs. Not only did they fix my car, they took time out of their day off and drove it an hour west (I live 4 hours away from their body shop) to meet me and save me a little bit of time on the trip to collect my vehicle. Their customer service, quality of service, and human qualities on how they do business are next to none. I would recommend this repair shop if anyone is in the pigeon forge area needing repairs.
I want to thank the guys and gal at Steve dodgen. You all did an amazing job through the whole process. Even went out of your way to make us feel comfortable. When we got there to pick our traverse up my wife and I were made to feel like we were at home. Again thank you guys so much. Attached are before and after pics.
We were on vacation and had a pretty severe issue. Steve made the time to get us in and make sure we were able to get our car back to Iowa. I can't recommend them more. They were a life saver.
I had to get my car fixed due to being rear ended. Steve and his team were so friendly the entire process and got my car fixed so quickly. They even painted my car that was not due to the accident. 10/10 recommend this place and will not use anyone else!!!!
HONESTY in the repair business goes a long way. I trust this company to do things right and charge me a very fair price. Their work is impeccable, too. Nobody else I'd go to in East Tennessee.
My insurance was a HUGE pain for me and them the entire time and they were EXTREMELY helpful and made SURE I was taken care of. They fixed my belt at no cost so I could drive my car while I was waiting for a spot to open up that worked for the adjustor, they were so understanding and worked so hard to finish it as quickly as possible once insurance approved the amount needed for the work. They went out of their way to take care of me and explained everything in detail to me so I understood. I can’t describe how much I appreciate how comfortable they made me feel knowing how little I know about cars and everything. They really are amazing!
We bumped our rental car on a rock in the smokies and this front part of the car came loose. We went to another auto service store but they couldn't fix it! Afterwards, we found this place and they repaired it in no time at all. Everyone was very nice!
Absolutely amazing service, on time, frequent updates and exactly on budget. On top of that my car was cleaner inside out than it was in the past 5 years :-). We had our Audi fixed after a bear ran into it and did some major damage. Can highly recommend and would never go anywhere else. Thank you for your prompt and reliable service.
On our way to Gatlinburg from Alabama we were clipped on our back right bumper by an 18 wheeler in the mist of bumper-to-bumper traffic. We had to carry the bumper tied to the top of our roof till we got to Gatlinburg. Found Steve’s site on the Internet. They were the best professional help I could’ve asked for being away from home. Don’t hesitate to use them I would use them again if I lived in the area.
Steve and his staff are very helpful. He fixed the car in minutes. I was visiting his shop for first time but it was worth going that far to his shop. I recommend steve's body shop for any kind of fixes.
Steve Dodgen is a really good man, he has a lot of integrity, you can believe what he says. I've known him for over 40 years personally, his body shop is the best in Sevier County and probably most counties surrounding us!
Greatly appreciate these people! Come and got me and brought my car back to me. Steve did a great job fixing the car too. I highly recommend this shop if you are in need of a body shop. They returned my car when they said they would too!. You'll be glad you chose them when you are ready to get your car back, it will look great.
Steve Dodgen did an amazing job on my husband's truck! I would definitely recommend him to anyone needing any work done on their vehicles. Thank you for making my husband's truck look brand new again!!!
Mr Dodgen was very nice and helpful. I couldn't get anyone to change a headlight bulb for me. He was good enough to do it and the charge was very reasonable. He had to take part of the car apart to fix it. The dealership didn't want to do it. Thank you Steve Dodgen....
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