Since 2015, Collins Wrecker Service has been Knoxville's and the University of Tennessee's trusted towing solution. They provide 24/7 roadside assistance, including lockouts, jump starts, towing, tire changes, winching, and more. They work with all insurance companies to ensure a smooth claims process, and their fleet of wreckers and rollbacks can handle any vehicle size.
Hours not specified
What clients say about Collins Wrecker Service in Knoxville (TN)
Car ate shit on the highway. They were there in less than 30 minutes to come get me. Very understanding and patient. Informative, gave advice on what I should do next and who I should call. & Shout out to Tyler for being funny the whole way home.
This family owned business is fabulous.
Quick, professional, courteous.
The younger person I worked with was really helpful in towing my SUV and potentially diagnosing the problem.
These folks are the best! They helped me get a non-running car to the car repair shop. Their relationship with the car repair company helped ease the way in getting the car fixed. Gale, who took my order, was a tremendous asset to the company with her kindness and help. Tyler, the tow truck operator, was terrific in loading my car and applying safety measures such as straps, etc. Again, this company is A+.
Young kid named Tyler got to me as fast as he could and wasted no time and even showed me how to properly back my car up while the car couldn’t even turn on just in case I needed to be towed in the future. He towed my car to the mechanic at a very fair price with all the traffic going on in the blistering sun without an AC and still beat me there without a scratch on my vehicle. He was honest and communicated very well and didn’t give me a hard time about any questions that I felt needed to be asked. Don’t confuse it with the other Collin’s Towing in Maryville. These are the guys to go to and I’ll call them overall before anybody else! May seem like a fake review but call them and I can guarantee they’ll get you right.
Got stranded on Broadway. Collin’s wrecker service came and picked me up within 10 minutes and got my car back home safely and efficiently! Highly recommend this company
I was stuck in a bad way and Dillon did an excellent job of getting me out. super nice man, not one complaint super friendly people. Not even one scratch on my truck. Excellent and very reasonable price
From the bottom of my heart thank you for helping me & my family today. Justin was amazing, the price was fair, & the service was top-notch. I had reached out to another tow company beforehand, & waited two hours for them to show up just to say they didn't want to go up my driveway because it might scratch their truck... Did Collins have any issues? None whatsoever, no complaining even though it was raining like crazy, no ripping me off because I was desperate for help. Just quality, honest, fast, & efficient service. From me & my family, THANK YOU!!!
Collins Wrecker service has saved us on multiple occasions. They were quicker than expected, professional, careful and knowledgeable. The vehicles I had towed were AWD/4WD and they appropriately towed them. One of my vehicles was a lowered sports car and they especially took care while attaching the vehicle to make sure no damage occurred.
Quick, professional, priced right. Great company.
I thought he was decent guy I used to tow an I called an asked if he would tow a car for me on Friday it’s Tuesday cars still there I called several times an got the run around!! Not the way you should treat people!! Would not recommend!!
After waiting 2 hours on another towing company, i called Collins and they were on site in about 10 minutes. Had my truck on their rollback and on the way in no time. The driver (i believe his name was Charles) was very good and knew what he was doing, also very down to Earth. He had a slight issue with his tow truck right down the road from my house, but called to update me and had another tow truck on site in a few minutes. Even with the tow truck issue, the total time from call to delivery to my driveway was about an hour. Great company and will definitely use again if i need any kind of roadside assistance.
If I could give them -0 stars I would!!!
I called and used them because they were the only ones to answer the phone after midnight of Oct 12 after hitting a skunk and then curb. Towing was $175.The driver of the tow truck said $125. I didnt have the money on hand as of the 28th of this month when I get my disability check will owe the initial 175.00 and 15 day a day storage at 35 dol a dayTotal $700. when I do go to get it. 85% of my check. Yep real good people when it comes to helping the disabled. ..... NOT
Absolutely the best towing service!!! Would never use anyone else. Driver was there super quick and very polite. Everyone here is 100% professional. Don't go anywhere else for your towing needs they got you covered guaranteed!!!!
Took advantage of a young kid. Hookup to pull a car 10ft never even put on truck and charged 525 bucks for the 15 minute hook up. Knowing they overcharged offered to refund 200 dollars but lied because they never did. And the driver wanted to let them tow to their lot several times when the car was able to be driven off.
I had to get my girls truck towed from Mechanic Shop to my house. I was quoted $85 and a 45 min eta. I waited 30 max and the gentlemen that showed up was extremely kind and professional. I highly recommend Collins Towing over other over priced Towing businesses .
Team work from Collins towing has risen to an all time high. I want to personally thank Charles for helping my guy tonight with a lock out. We all have a job to do but a small gesture of putting aside differences and working together is priceless!! Thank you for your kindness!! Remember it works both ways if ever needed!!
A HUGE thank you to Collins wrecker service. Last night we had a vehicle emergency, and our car was sitting in the street unable to move. We called a few other wreckers who were unwilling to tow us due to it being a long tow to take our vehicle home.. Collins wrecker service said yes without hesitation. The driver Charles was there very quickly. He was kind, professional, and made handling the situation much easier for us. He is definitely an asset to his company. Would definitely recommend, and would not hesitate to use their service again if needed
Big shout out to our driver Charles. He was professional and very polite. Out of four towing companies his was the only ones that would help get us home safe. Thank you for the help. Highly recommend if you need a tow or any service.
Collins is very dependable, quick and professional. Recently used their services to pull truck out of a ditch, in which they did in the pouring rain! They were very precise, and took the time to do the job with no damage to the vehicle. Great job Collins Towing!
I needed a car towed to a location less than a mile away. I called 5 services and was quoted between 75 and 100 for them to help me. 2 of them were out of town on business. I called Collins Towing and Recovery and was quoted 50, on a Saturday and they treated me like family. I will never use anyone else. Good people. Honorable people. The kind of people our Smokey Mountains are known for. Don't waste your time calling anyone else, call Collins Towing and Recovery. 5 Stars
This poor excuse for a towing and recovery service made the poor choice to basically steal my vehicle that our family uses to haul the kids when they need to go places. By law they were supposed to give us a certified letter stating what we owed up to the date of receiving the letter as well as how many days after receiving the letter they would hold it and how much each day would cost before they would put it up at public auction. By law they are supposed to let me know that info as well as where the auction will be. They sent me any certified letter a basic invoice that had scribbles all over the place and false info. it look like a kindergartener fill out the invoice by hand aunt there was forgery and fraud throughout the entire simple legal document. Along with a bill for what was owed up till I received the letter certified mail was a simple one sentence that wasn't even capitalize are punctuated correctly stating the name of the company the type of vehicle it was and even the vehicle info was abbreviated incorrectly. There is no further info on the letter whatsoever no information about how many days afterwards from receiving the letter they withhold my van or where the auction would be or when it would be. they took it upon themselves after sending the letter to fix the title in Nashville and stole my vehicle. Civil suit to follow I will let the public know how that it works out as well God bless happy holidays
The price was reasonable and they arrived in minutes. I needed a quick tow from Knoxville to Pigeon Forge and they got the job done. The drivers name was Cory and he was very nice and polite. Thank you very much for a job well done.
These men are a saving grace! If you are stranded on the side of the road, NO ONE will work harder to get your car running or get you to safety than Collins Towing and Recovery!!! They are above 5 stars!!!
I was in a bind with my broken down car from out of town. They tried fixing the issue on the spot. When they couldn’t, they helped me find a shop late that night that was able to fix my car the next day so I could still make my long drive home. Very grateful for the help!
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