Had to have an alternator replaced, it took hour and a half and I checked around on pricing with other shops and they we're the most reasonable. I was happy with the service and the place was very busy with other customers. Will definitely use them again.
We were on vacation in the area and camping at a nearby campground in November 2025. We were out hiking waterfalls in the area and got back to the camper after dark. We were setting out the next morning and we had a flat tire on our tow vehicle. Found this place on Google and saw it was just down the road. We put our spare on and went to see if they could fix our tire and although they don't repair tires, they took a look at ours and let us know it was not repairable and also let us know that our spare was dry rotted (from being stored in the rack under the pickup). They referred us to the Best One Tire and Auto Care on North Main street. They were so nice and accommodating and helped us older folks from Michigan out. When we wanted to pay, they told us no charge! You don't see that kind of service very often. They went above and beyond and we credit them for saving the rest of our vacation The lady in the office and the gentleman in the garage were totally awesome. We can't thank you enough!
Let me tell you!!! If you need your vehicle worked on, this is the place!!!!! Honest, hard working, fast, reliable, and fair prices. I can go on and on being new to the area and telling you they lived up to the hype 😁 they are amazing, and I won't go anywhere else but here. They have my navigator running like a top and get things taken care of quickly. I have worked in a shop like this for years, and this is what I was looking for as a customer. Thanks to everyone involved, and keep up the great work. I will tell everyone 😁😁👍👍 p.s dont use carfix !!!!!!!!!!!!!!
Fairfield glad this is the spot 👌 🙌 👏
This place is awesome! The staff is very attentive and friendly.
They work with you on prices and get you in and done promptly! The only place I will bring our vehicles in the area!
Fabulous! We needed service right away, (my husband is on oxygen) and they had us taken care of very quickly. I can't say enough nice things about b A-1. They are the best. Friendly, professional, honest, and caring. Thank you A-1.
Great service from honest folks. I've had trouble finding good mechanics since I've owned cars, and these guys are the best by far. They've done everything from oil change to taking the engine out of one of my Subaru's and replacing worn parts. I don't feel like I've been robbed when I leave there!
So i had a car issue recently not knowing to much about all that had to be done to replace a water pump in the newer cars and brought it into A1 auto repair they were able to replace my water pump in more then a timely manner .....THANK YOU!!! Me and my wife are happy that we don't have to stress about it and didn't lose any time or much money out of it thanks again guys at A1 auto
2007 rav4 was making noises and thought the transmission or cv shafts but wasn't sure. Anyway, A-1 test drove the car and immediately recognized the noise and was certain what the problem was. Recommended a transmission service along with an additive, and the noise was gone. The torque converter has an internal clutch that was slipping.
I appreciate their expertise and honesty.
Not only did they fix the problem, but they saved us money.
Thank you A-1 !
P.S. They're now doing another repair for me because I trust them.
Fabulous service..reasonably priced. Very friendly and kind. I was traveling and they helped me even though they were very busy. Very good mechanics and even found a problem I did not know I had
Great service. Very friendly. Very fair pricing. Went over and above to get us back on the road in a timely manner. If I lived in the area, this would be my “go to” car repair place.
Fantastic place. Definitely coming here from now on. My two visits so far have been great! They let me know when things need to get done and when I should get it done.
I have an 06 mini cooper S and do not live in Crossville.. We had an issue with the idler pulley and ultimately alternator which killed my new battery. I took the car to A1 from another repair shop who couldn’t work on it. The folks at A1 did an outstanding job did leg work for me and kept me informed through the entire process and repaired in a timely manner. Very definitely would recommend these folks to anyone
I always rely on A1 for my car maintenance. The work is completed quickly, and the mechanic always explains what was done in layman's terms. It's so great to have a shop that I trust. They're the best!
Moved here in June, had different issues with my cars. They were honest and up front. Did great work on my truck. They are very helpful and wonderful to talk to.
Excellent and quick service. On vacation at Fairfield Glade. The dashboard warning light: low brake fluid!" Never seen this warning before. Called the nearest car repair shop and it would not have any available appointments for three days. They recommended A‐1 Auto Repair. I called at 8:30am and Aaron said come in at 1:00pm. In less than 2 hours the brake problem was diagnosed, part ordered and delivered, and brake repair completed. All of the staff and mechanics were wonderful. Thank you A-1 Auto Repair!!!
James has always been attentive and quick. Professional ASE certified tech at its best. Definitely our go to for any vehicle issues. Aaron handled the issue for us this time and we couldn't b happier. We r back on the road.
Only place I come for my car troubles. Great customer service. Honest people. Good prices. And even when they messed up one time awhile ago they took care of me. Mistakes happen but they always have done right by me and people I know.
I had my mother in law take her car there. She was nervous but James and Aaron were very nice and professional. She asked for a business card to contact them if needed. She felt very safe driving home.
2022. September .....This is BEST, most honest, very professional, caring Auto Service I have found in Cumberland County. . James and the whole Staff are Super ! He has serviced my Honda for 7 years.
Tunes ups, Brakes , Fans, Radiator, A/c and Starter. He has kept her running it’s a 2002
And never let me down. Even sold a car for me once A+++ Rating
Amazing! Was in a huge pinch and they didn't turn me away. When 4 others places didn't even take the time to listen to me. He said let me check and see and I will call you back. They said Friday, but since I got it there, they had a cancellation so he called and let me know he would be able to get to it sooner. I'm just very blessed he was willing to see if they could help.
Good, honest service. Friendly. We were in need of urgent brake service while traveling on vacation and they re-arranged their schedules to work us in. Greatly appreciate their efforts. Many thanks to Aaron and the service techs at A-1!
I have never had a better automotive place to take ours cars to. James is honest trustworthy and just outstanding to deal with. I recommend him to everyone. We moved over here from Nashville and were lucky enough to find this place. All of James’ mechanics are knowledgeable and friendly. You just can’t beat them.
I'd highly recommend this garage. My wife and I were visiting from NC and had a headlight bulb go out. It's a pain when you're away from home but I called A-1 and took my car by and they had me up and going in no time. Friendly people, honest and with good service.
James and his staff are incredibly professional and always a pleasure to do business with. Very honest, reliable and affordable. Pro tip: If you own a BMW, you want to get your oil changed here.
Checked my Mom's breaks no charge and even took it for a drive to make sure it felt safe even though he was very busy. Also, 2 other people spoke highly of this business add honest and dependable. Very friendly and professional. A customer in the waiting area said this business won the best in area for years.
1099 Industrial Blvd, Crossville, TNHydraulic repair service
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