What clients say about Scarlett's 24 Hr. Towing llc in Crossville (TN)
They were great! I called and told them the address where the car was and what shop I needed it delivered to. They got it there on time and price was amazing, way less than I expected!
I couldn’t be more impressed with this tow truck company! They arrived incredibly fast and handled everything with total professionalism. The driver, Cody was friendly, efficient, and made a stressful situation so much easier. From start to finish, the service was top-notch — quick response, clear communication, and genuine care. I highly recommend them to anyone who needs reliable roadside assistance!
Timing was great, price was definitely fair. Went above and beyond. Dropped us off at a motel and delivered our car to the tire shop and dropped our keys and information off in the night box. Great guy if you ever need a tow.
We had a fantastic experience with Scarlett’s towing. Our driver (Cody) was amazing and very compassionate and went above and beyond to help in any way possible. The other staff that we met were kind and generous. Their rates were competitive and the service was excellent. They turned an otherwise terrible situation into simply an inconvenience for us. I would do business with them again in a heartbeat!
We had to have a car towed and had the pleasure of meeting the driver Cody. He called to give us a heads up he was heading our way, arrived promptly and was very polite. Cody was also very knowledgeable and used care while loading the car, it was not in the most accessible spot but he managed to make it happen.
We called because my toddler was crawling around and pushed the lock button and we didn’t notice. Keys and kids inside we were so thankful that it was cloudy!
I called and they dispatched immediately knowing our kids were inside the car and quickly unlocked the car.
I’m so grateful you all came so quickly.
Cody could not have done a better job towing my 1998 Corvette. The rate was very fair.
No one else will ever tow my vehicles.
I will use there body shop if it's as great as the towing.
Thanks, Cody!!!!!
Scarlett’s 24hr Towing really saved my bacon today. After waiting for nearly 3 hours for AAA to even get back to me regarding a tow, I decided to call Scarlett’s. They got to me in 30 minutes and got me and my vehicle home in another 30. A shoutout to Cody for being friendly and helpful! I seriously appreciate the care he took to make sure my vehicle was safely secured and wasn’t going to be damaged in the towing process. Cannot recommend these people enough, great business
I highly recommend Scarlett Towing. My daughter and grandchildren were driving when they had mechanical issues and had to pull over. This towing company arrived quickly and took the truck to where we requested. Great service!
I was stuck on the interstate with a flat and a flat spare. I had called my insurance company endless times and slow responses. The truck arrived in about 5 minutes from the time I called. Great service and personable employee.
Locked my keys in my car in town about 7pm at night. They were quick and updated me on the process the whole way. Payment was simple and easy with my chip card. My experience took just about 30min from the call to getting my keys. Thanks, guys! ?
When my vehicles need a tow, I call Scarletts 24 Hr towing. They are friendly, courteous, and very reasonably priced! I would give 10 stars if I could!
My friends and I were stranded after dropping our girls off at camp and my transmission failed. We are from out of town and needed a tow truck to get my vehicle to the closest GMC dealership. They were there within 30 minutes on a late Sunday afternoon. Could not have been more professional, kind, and helpful. You saved us! Thank you thank you thank you!
Recovery was quick and seamless, their demeanor when I went to pick up the vehicle was another story. Their price was ridiculously high by market comparison and when asked to justify it they claimed it was raining and was a really far distance. However I was there at recovery and it was not raining, and the distance was 7 miles. The woman I spoke with, who claimed to be the owners wife, referred me to a pricing chart that was publicly displayed but once I started to look at it she took it down and refused to let me see it. The “owner” and his “wife” are massively unprofessional and seem to take great joy in obstinance and rudeness. Would never recommend their service under any circumstances due to their behavior.
Big thanks to Scarlett's towing as they rescued this stranded Indiana motorist who broke down on I-40. They were prompt in responding, friendly, and provided much needed info about the area as I needed repairs done to my vehicle. Wish all businesses were so helpful and friendly. Highy recommended .
Very helpful, very nice, towed us to the nearest parts store so that I could repair my vehicle. Would recommend to a friend. Even called back later to make sure we was ok. Great Job
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