This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews for Ace Towing of Spartanburg LLC in Spartanburg, SC skew highly positive (92/100). Customers praise professional, courteous drivers, fair pricing, and quick 24/7 response, with careful creek/ditch recoveries and long hauls handled smoothly. Strengths include transparency and timely arrivals; one late appointment was comped. Complaints: rude phone demeanor in a couple cases and a rare long wait/no-show. No info on inventory variety, yard organization, or parts—feedback centers on towing. Some reviews may reference another firm.
Only company in Spartanburg that was available for true 24/7 service. Huge thanks to Ace for being available and transparent, as well as a professional tow.
I was extremely happy with the service I received from Ace towing today. The driver name was Chris and he was on time, pleasant and very knowledgeable. I highly recommend this company for your towing needs.
Most aggravating day of my life made better by these folks. Very timely! Very professional and so glad to help me! Chris was friendly and put me at ease. Would recommend them to anyone.
Friendly people. They got my car out of the creek the other night. It was almost flipped over on its side and they sent some big guy and he about got the car out without using a truck. My car was a total disaster.
I manage a few properties over the upstate. We have an huge problem with customers using others parking spaces. It’s not a coincidence that I decided to oversee reviews and, see this company being rude to a customer just for that reason. Although most of our properties are private it’s written in their deed or rental contract which parking spaces belong to them. So, it’s not illegal to tow. And, for this company to respond to a customer so rudely is absurd.
Like it was said “ sometimes the best respond is none” instead of trying to publicly bash someone. I could only imagine how many customers would call due to this companies rudeness alone. And that’s exactly what I’m trying to avoid the several phone calls! I hope this resonates.
There was a scheduling mix up about the time for towing my car to the dealer for service. They were late but did not charge me for the tow. Highly recommend!
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