Pull-A-Part in
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Address:5702 Monticello Rd, Columbia, SC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Used auto parts store
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Website:
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Zip Code:29203
Working Time and Location
What clients say about Pull-A-Part in Columbia (SC)
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Really like the way they do things here. I'm here a couple times a month pulling something for one of my projects, and I always have good interactions with the staff, they always have reasonable prices. Best junkyard I ever been to I reckon, I'm glad I live near it.
Oct 16, 2025 -
The prices have come down a lot, since my last visit, so I updated my review. Great prices so far.
Oct 04, 2025 -
Well satisfied with the quality of the attitude of Miss Crystal and customer service she provides all the time same humbleness .also I may add Steven also is very humble.his attitude always same good customer service.helps me come back to buy parts. I thank you two individual.keep up the good work.you will be rewarded.
Sep 30, 2025 -
Yesterday was my 1st time coming here The lil Mexican lady at the entrance register had a nasty attitude for that to b my first time shopping wid them. But I realized she got nasty bc im a female the males she was generous & playful. But over all I went to the car got my part & when we were leaving the lady at the exit register was sooo great & helpful.
Sep 27, 2025 -
I go here all the time and just today I got 3 rims and tires for my car. Tires like new. It cost 63.00 for one aluminum rim and like new tire. Good stuff
Sep 21, 2025 -
Subject: Formal Complaint Regarding Unfair Treatment and Wrongful Ban To Whom It May Concern, I am writing to formally express my frustration and disappointment regarding the treatment I have recently received at Pull-A-Part. I have always conducted myself with professionalism and respect, yet I now find myself unfairly accused and banned from the store without cause. Manager Matt accused me of threatening him, which is a complete fabrication. I want to make it very clear that I have never threatened him or anyone else. I have several customers and staff members who witnessed the situation and can confirm that I did nothing wrong. For him to make such a serious false accusation against me is not only unfair but also damaging to my reputation and character. I have always gone above and beyond to be helpful. Anytime Manager Matt calls me, I immediately stop what I am doing to pull parts, assist customers, or even bring customers directly to him. I have never refused to help; instead, I have shown consistent cooperation and support, both for the store and the community. I have built relationships with staff and customers alike, and I take pride in the fact that many people know me as someone who is willing to help and make the Pull-A-Part experience better. To be treated in this manner after my history of cooperation is deeply hurtful and unjust. It feels as though my good deeds and willingness to support both customers and staff have been completely disregarded. I have contributed positively to the community and to Pull-A-Part, and I do not believe it is right for me to be banned over a false claim without a proper and fair investigation. All I am asking for is fairness and the opportunity to be heard. I respectfully request that this matter be reviewed at the corporate level, with full consideration of the witnesses who can verify the truth of what happened. I believe I deserve the chance to clear my name and to continue being a valued and supportive part of the Pull-A-Part community. Thank you for your time and for giving this serious matter your attention.
Sep 20, 2025 -
They are very unprofessional not reliable with time picking up they do not communicate with the customer at all I wouldn't recommend this company to a dog in a dog fight
Aug 17, 2025 -
The new person they hire is not a good customer service rep he is not very friendly at all, and he does not have any customer service skills. When people come to there, you should speak.Because you never know what someone is going thru it takes two seconds to speak and say, have a great day
Aug 06, 2025 -
The Ladies at pullapart Columbia are on point!!!! Knowledgeable, kind and 100% customer service. My visit on 8/2 was fantastic.....I was able to get what i needed!!! Thanks
Aug 03, 2025 -
So far out of all the yards I’ve been to… My favorite: Customer service, clean facilities (respectively), organized yards! I will be back!!
Jul 15, 2025 -
I got in and out . They help me separate a part that I didn't need to save me some money.
Jun 27, 2025 -
I had a very bad experience here. I went to the office to ask them to bring me a crane so I could remove an engine and they didn't even pay attention to me.And two people can't move the crane because even the tires don't work, otherwise one person would have to do it himself.
Jun 04, 2025 -
Every time I go here it’s a great experience. Inventory is up to date, yard is kept clean, there’s a restroom available, employees are all very nice, good pricing.
Apr 09, 2025 -
I have two big gripes with pull-a-part. 1) Their online inventory is often inaccurate and never has more than one picture, which is just a head-on view of the vehicle. It makes it very difficult to determine trim levels when the description is inaccurate and you only get one useless photo of the front of the vehicle. Even worse, when you're looking at something like a truck that could have 2 doors, or 4 doors but you can't even tell the number of doors it has because all you have is a picture of the hood. 2) I'm not a huge fan of the "no refunds" policy, even for warranty returns. They only give you store credits. I live nearly two hours away from my nearest pull-a-part and rarely get over there, pretty much only when I'm in town for other reasons and it's super frustrating to have store credits I never get to use because I don't get there very often and when I do get there, they never have what I need.
Mar 17, 2025 -
You call the number they have listed, and your call is answered by a foreigner not even from the store you’re calling. They tell you to wait patiently and keep your schedule open all day only to have to reach out to them and find out they moved your pickup date. I’m so sick and tired of these “modern” ai answering the phone and having to scream “representative” 50 times before the AI can finally get you in touch with a real person. If I call the phone number listed on your website for your store, I expect a real human that works at your store to answer! EDIT: They told me they would pick it up Saturday, so I took off work, they never came. They told me they would pick it up Sunday, so I took off work, they never came. I lost 2 days in wages AND have to pay for every day my car sits in the repair shop and here on day 3 of promising to get my car, they still haven’t.
Dec 16, 2024 -
Good selection of parts but the website says they close at 5:00 and the girl that claimed to be manager said I had to leave at 4:30 because of daylight savings. Utterly ridiculous, didn’t even get the parts I needed even though they were right in front of me. I asked the girl If I could get the parts I needed as it wouldn’t take 1 minute to take them off and I explained that I drove over an hour to get there and she rudely replied scoffed at me and said nope and walked off with an attitude. Update: A gentleman named Ben was there the next time and he was much more pleasant to work with and definitely gave a better overvall customer experience.
Nov 20, 2024 -
Wonderful date at pull a part. Got some amazing deals and the staff was wonderful. Found what we needed and more that we realized we wanted. Can't recommend them enough. Pull a part always saves us a ton and in this economy you can't afford to not go. You will never know what you'll find don't second guess buying something cause it might not be there next week which is nice that they get so much inventory each week. Your bound to find what you need and more.
Nov 09, 2024 -
We bought an '04 Explorer from the Columbia Pull-A-Part. For the price, the truck is in REALLY good condition with very minor problems. Mr. Al, the gentleman that helped us with the sale, was very knowledgeable about the vehicle and told us exactly what was needed to get it 100% right, and didn't try to candy-coat anything like some dealers do. Seriously, 10/10. I do recommend these guys. Ask for Mr. Al, he'll set you right.
Nov 09, 2024 -
Today was so amazing. Maya was simply fabulous. She went above the call of duty when we needed some help. She reached out to her contacts and she went above and beyond her call of duty. Forever grateful for them. Miss cookie and her son! Love y’all
Nov 06, 2024 -
I recently visited Pull-A-Part and was impressed by the wide selection of car parts available at affordable prices. The store is organized and makes it easy to find what you need, which I really appreciated. However, my interaction with Kamaya, who stated she was the manager but is actually a retail lead, was disappointing. I found her to be rude and dismissive, which affected the overall experience. Pull-A-Part is a great resource for car parts, but I hope that improvements can be made in customer service to create a more respectful and welcoming environment.”
Nov 06, 2024 -
This is dated, but we had a 2007 Dodge Grand Caravan SXT with three decisive blows to it and the headliner crumbling around us. We called it "The Tank", for all it has been through. Decided to take it to Pull-A-Part. Did not know what to expect as it had 165,000+ miles, good tires, very good aluminum wheels and the rest was bumper car ready! Anthony asked me to pull it in on the scale and then he offered me $500+ 15, I guess the $15 was a gift. Candice also assisted in this venture and I was very impressed with the professionalism, quick offer and telling me this will not last long. If it runs or not, they will give you a great deal. 5 Star company. Anthony and Candice were great!
Oct 14, 2024 -
First, Pull-a-Part experience with my hubby. It was very interesting they recycle and sell everything from parts to fluids. It cost per person to enter the lot, self-service for part removal, the check out process was smooth. They also have cash cars.
Sep 27, 2024 -
Rainy day. Last minute load with bunch of parts; left my entire bucket-full of tools with hardware from parts just outside the store on a hand cart. The employees saved it in office for me until next day when I came back. Very honest and responsible people over there along with manager. Thank you so much guys!
Sep 14, 2024 -
I went with my husband so he could locate a specific part for his truck. We were helped by the assistant manager Travis. Travis was super helpful and friendly! We will def request him anytime we go!
Sep 12, 2024 -
I came here last Saturday. Was recommended by my daughter to go there since she had a great experience there. I’ve never been in an outdoor business like this that is so organized and put together. I had the pleasure of dealing with the assistant manager, the big guy with the red beard, and honestly he just makes everything smooth. From helping me with a mirror, 2 tires, looked at a part for my husband, he made sure I wasn’t stressed. The place is clean and not nasty like I expected a junk yard to be. I will continue to commute from out of town to do business! Definitely recommend!
Sep 07, 2024 -
The staff at Pull-a-Part are always so helpful with any questions that you have and if they don't know they will ask other fellow employees that have been there on the job longer and or more knowledgeable about the question or the situation that has risen. I have actually seen management come out of their offices to assist customers with their needs and questions they may have. Overall I think Pull-a-Part he's a very well oiled machine!!
Jul 10, 2024 -
Last Thursday I went to Pull-A-Part and needed two mirrors and a tire for my car. I was referred to from a friend who swears by Pull-A-Part and I had an amazing experience. The big guy with the red beard, I think his name is Travis, the assistant manager, he helped me walk the huge yard that had thousands of cars and find what I was looking for. He was very patient with all the questions I had. I definitely recommend 10/10.
May 24, 2024 -
A friend needed a jack crank handle and we got it quickly at a bargain. We decided to walk around in the yard and we were impressed by the available car parts. I'm glad this is one of the first places I've known as a new resident in Columbia.
Jul 23, 2023 -
Oh wow, if we knew about this place and came here first we could have saved lots of $$. This huge place where salvage vehicles of all ages and models are resting to offer you used parts that you use your own tools to remove. A 30-day warranty in case that part needs to be returned. The whole lot is rocked, no grass or weeds anywhere. Inventory is searchable online. Prices are extremely reasonable. Nice folks run this place and it's open when working folks have time to come.
May 07, 2023
Nearest Junkyards to Pull-A-Part
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
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- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
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