This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, State Line Wrecker Service in North Augusta, SC scores 85/100: many praise responsive, careful drivers and clear ETA communication, kindness during stressful breakdowns, and quick, professional tows. Pricing feels fair to some, yet others cite steep quotes, a credit-card surcharge, and difficulty retrieving personal belongings—signs of policy and customer-service friction. Wait times are generally short. No clear data on inventory variety, yard organization, or ease of finding parts in these reviews.
What clients say about State Line Wrecker Service in North Augusta (SC)
He released a vehicle that was not the owner of the vehicle and they had no proof of ownership and no keys to the vehicle very poor experience and service with this business would not recommend at all.
After posting a previous review with with this company, I need to update my review. My car had stalled yesterday in the right hand lane of a busy road. After being told it would be about 40 minutes before they could get to me, the wrecker arrived in about 10 minutes. The driver's first concern was getting me out of my car into the cab of the wrecker because I was in a dangerous location. From the time I first called until my car was towed to the location I requested, it was less than an hour. I can't recommend this company enough. Thank you so much.
Above and beyond service! Really helped my family out of a tough situation. Everyone had to go to work and no one was available to babysit the sick car. Explained the situation, and was asked some justified questions to verify ownership. The car was promptly picked up and taken to the hospital for repairs! All better now, Thanks for your help and reasonable service rate, Brett Savage!
Mr Brett came to my rescue .I was picking up my son and picking up some groceries at the Walmart in North Augusta .He stopped and asked if I needed help and said yes .He jumped off my truck and I was on my way .He was a sweet person and answered the call of duty.Merry Christmas to A wonderful man and a grateful accessory to His wonderful company.Sincerely Stephanie with the Eagle hood!!!!!
Great service! I locked my keys in the car at the grocery store & Stateline Wrecker (Brett Savage) was there to save the day . Great guy & great company. I’d highly recommend!
Super service, dealt with Bret on phone and in person. Really good customer service, super friendly and helpful. Will use again if needed. Thanks guys for the tow.
Excellent service! My best experience with a towing service. Mr. Savage is friendly and communicated with me several times prior to arrival to provide his ETA. He was careful but quick during the process, spent time afterwards to provide a lot of useful tips and information, and was just an all around pleasure. I highly recommend his for all of your towing needs!!
If you need towing use State Line. The service is excellent. My vehicle was in a difficult spot but Mr Savage was able to remove it that required patience and know how. I highly recommend State Line wrecker services for your towing needs.
I could not be happier with the service Brett provided. He was extra careful with my car & got to me in a timely manner. He was very kind and patient as well. I’ll definitely use them again in the future!
Best wrecker service in the CSRA. Very attentive, professional and personable. My son has also used this company a couple of times. The time I used them was when they first started the company years ago and they haven’t changed one bit. Still consistent with the care and protection of your vehicle until you can get back to it. I would recommend State Line wrecker service for any towing needs.
After being a jerk to the owner because of my misguided anger, the owner and the staff remained professional the whole time. The owner even took the time out to tell me what was wrong with my car and he was right. Thanks to stateline towing I saved a few grand. I hope the stateline towing will accept my apology, you guys are the best!!!!!
I had to get Richmond County sheriff's dept
involved to get my car released to Kendrick's. I was told it was against the law to release without the claim ticket. Per the sheriff's office this is not true. I was hospitalized & unable to leave. I could have faxed anything needed. However, I was told to bad. The sheriff sent a deputy to the hospital get the piece of paper take it to Kendrick's paint & body. The owner added additional cost above & beyond towing & storage. Got no reasonable explanation why. Too many other companies to do business that way.
Jordan Lewis
· 3 minutes ago
Was recently in an accident and the management here is beyond unacceptable and uncooperative. Took multiple calls to my claims representative JUST to recover my belongings out of my own vehicle. And when I arrived, I was met with disrespect. I was already generally upset about the situation, so having this company be so disrespectful of my time and energy did not help the situation. Would never recommend this company to anyone.
Brett was amazing. He was quick getting to me, quick to hook my car up and even let me stay at his office until I could be picked up. He even offered to get me food while I waited. If you ever break down in the North Augusta area or have a wreck, there's no one better to call. He's knowledgeable, quick, and polite. Thank you very much Mr. Brett.
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