Fletcher Auto Body in
Cranston (RI)

I just got my car back from Fletcher Autobody, and my car look a just like it did when i bought it in 2023. My car was fully repaired from a hit on the passenger side. Joe and his staff are absolutely amazing, because not only did the outside of my car look amazing they also did a full detail cleaning of the inside. Joe took of everything and made the process so easy and comfortable. Great communication in regards to the status and time frame of receiving my car back. They are the best auto body shop, and rental company in the State of Rhode Island and will be the only place i recommend. Thank you Joe and staff.

I was in a car accident that left my SUV not drivable. The very next day Fletcher Auto Body came to my home and towed my car. They were very efficient, thorough, and made the claims process extremely easy. I will definitely be recommending them to family and friends, and using them for future car repairs. Extremely satisfied!!!

Fletcher did a great job from start to finish. Car looks fantastic. They dealt with insurance. No hassles, just smooth sailing. Would definitely go back if needed. Recommend with no reservations!

Joe made this experience so easy from start to finish. Him and his team were thorough, professional, and did an amazing job. Everything was explained clearly. Wouldn’t hesitate to come back. Highly recommend this shop for reliable care!

Joe was very professional and handled everything quickly. Got my car in fast, set me up with a rental, and my car looks great. Definitely recommend Fletcher Auto Body.

My car was automatically towed here. When I arrived, the front desk employee immediately asked me to sign paperwork authorizing repairs. I calmly explained that I already had another mechanic and did not want to proceed with repairs at this location. From that moment on, the attitude toward both me and my mother completely changed. We were then given conflicting information about where I could retrieve my personal belongings from my vehicle. One person told us it was not at this location, while another person said it was here. The miscommunication and lack of clarity caused unnecessary frustration, and I eventually left because no one seemed able—or willing—to give a straight answer. When I later called to release my vehicle from this shop, I was told I needed to return in person to sign a release form. I went back, but no release form was actually signed. Instead, they only took a copy of my ID. Throughout this entire process, the front desk employee and the owner (who appeared to be father and son) were dismissive, rude, and unprofessional. At no point were we disrespectful. We simply chose not to use their repair services. Being treated poorly for making that choice is unacceptable.

Come to Fletcher auto body and see joe super awesome and honest guy. I have a car rental business and I see him and only him for all my work. Would recommend this shop to any family and friends.

Fletcher Auto Body took good care of my Camry. I accidentally scratched up my car a few months back backing out of a tight space. It's been bothering me ever since. They got me in the shop pretty much as soon as I placed the call and shined up my car for me so nice and the customer service along the way was remarkable. I will definitely plan to go back here for any Auto Body needs and this really helped ease my mind. Thank you, Chris, Joe and Fletcher Auto Body!

I can’t say enough good things about Fletcher’s Autobody. From start to finish, they were respectful, honest, and reliable. If you need your car repaired, this is the place to go.

Joe and his team made the process of fixing my car smooth and stress free. They went above and beyond to make the process as quick and stress free as possible. There was great communication throughout the process and my car looks brand new again! Repairs required were fixing a scratch and repainting a section of the trunk.

Fletcher Auto Body’s was a fantastic experience. Val made this an easy transaction. We dealt with deer strike on a 2025 Toyota Land Cruiser with 5600 miles on the car. The quarter panel was destroyed and was leaking fluid. Val picked up the SUV and brought us a rental also. We actually had an issue with the first loaner and Val switched out immediately without question. The SUV drives and looks like it came from the lot brand new. My wife and I are grateful for Val and the team at Fletcher. I highly recommend for auto body and car rentals.

I got hit and I immediately called them. They asked me to drop off my car and they gave me a rental while they took care of my car. They dealt with my insurance and handled everything for me. They were great people and super respectful. I recommend Fletchers for all your car troubles. The lepizzera family truly appreciates Val falco.

Fixed my family’s car and did an amazing job. They went above and beyond for us. I called them and dropped off my car and they dealt with all the insurance and car stuff, and even gave them a rental. 100% recommend. They were so good and respectful

Had side door damage on passenger side from “someone” intentionally ramming my parked vehicle , the people at Fletcher Autobody made the experience easy, pain-free, with rental cars on site. Car came back better than new with complimentary interior detailing! I highly recommend!

I was referred to Fletcher Auto Body, at first, I was nervous but after reading reviews and speaking with them, I was eased. The process was quick and easy, they got my car in right away, got me in a rental (they have their own) and I was on my way. With the exception of waiting for parts, I had my baby (car) back in no time and she was looking brand new. Val is amazing to work with as well as his team. I will definitely be back (hopefully I don’t need too) and would recommend. 10/10!!! Great job guys.

Can not recommend Fletcher Auto Body enough! My daughter was side-swiped on Rt. 95 in a hit-and-run. Fletcher responded to my message immediately, got the car in that day and assessed it for us, and gave us a quote and timeline. They started on the car the same day we dropped it off, went above and beyond on what we expected and finished the car ahead of schedule and as quoted. The communication and live updates while they had their car were unexpected and so much appreciated. They are true professionals delivering exceptional customer service and top-notch repairs. Very, very happy with the entire experience and service.

I can’t say enough good things about this auto body shop! My car was hit just one week after I bought it. From the moment I dropped it off, the team went above and beyond to make the whole process smooth and stress free. Their communication was outstanding, I always knew what was happening and felt completely taken care of. When I picked up my car I was blown away. It doesn’t just look like nothing ever happened, it actually looks better than when I first bought it! Every detail was handled with care, the interior was spotless, and it even smelled amazing. They truly returned my car to me in better than new condition. I truly hope I don’t have to come back, but if I ever do I know I’ll walk through their doors with zero nerves and total confidence that my car is in the best hands possible. I highly recommend this shop to anyone who wants quality work, excellent service, and a team that genuinely cares.

Wow! What can I say about Mr. Val? Guy was an absolute gentleman and after I had a terrible experience with another body shop who opted to total my vehicle rather than have a conversation with me first, Val and his team took it in the complete opposite direction. After being referred to him by a coworker I gave him a call and was instantly placed at ease. He truly wants to help and it shows. I had my car for 3 weeks when a tree fell on it during a storm, I was adamant about keeping it and he handled everything from picking it up from the other body shop, to talking to insurance, and hooking me up with a loaner when my initial plans fell through. He’s genuinely a good honest guy, never something I thought I’d experience in the car industry. My car was a big job and it looks phenomenal. I can’t say enough about how this process went. Give these guys the time they need, their craft is top quality. If you’re looking for a body shop, go no further! I will always recommend people to Mr. Val! Val and team - so happy to have my car back. It continues to look amazing, thanks for everything!!

These guys go above and beyond! After my experience I will never go anywhere else. Someone hit me in Friday the 13th and a few hours after calling them they traveled pretty far to drop off a rental and took my car! It looks like it was never in an accident! Seriously looks brand new! The interior is way better than I left it! The owners are great!

Fletcher auto body was recommended to me when I needed body work done in a pinch. Joe was very accommodating, honest and thorough - everything one should look for in a business!! The work speaks for itself I highly recommend!!

My car was hit in providence by a random hit and run a little over a month ago. I called Joe at Fletcher Auto Body and he had me in the same day right away with a rental waiting for me. Alan was a really nice with helping me with the paperwork. They were super quick, and did such an amazing job. My car looks and feels even better than when I first bought it. Thank you so much guys!! Highly recommend this shop ! Super friendly, communication is clear & awesome results

Let me start off by saying Joe made needing body work easy and stress free. Aside from him everyone at this shop was extremely friendly. The communication was on point. The work these guys did to make my jeep look brand new inside and out is unmatched. I would highly highly recommend any of my family and friends to go with Fletcher Auto Body. Any future problems i will most certainly give them a call 10/10 times. Before And After Picture. Thanks Guys.

Great experience with Fletcher Auto Body! I highly recommend them for all your auto body needs. They took my car in right away and gave me a rental. They dealt with the insurance company for me and even covered my deductible. Joe and Val are awesome to work with and my car came back looking brand new.

Sal fletcher auto body exceeds expectations, I wish I could give more than 5 stars, that is how amazing they are. Not only did they fix the car but they also took care of all insurance needs, provided me with a rental, and when my car was returned to me it was detailed inside and out like it was fresh out of a dealership. This was my first time ever needing my car repaired so I was very nervous finding a shop but am more than glad I was referred to this shop. They are super easy to get in touch with and answered all of my questions. They also told me to go back in about a month or two to get another coat of wax and they would redetail everything as well. I would recommend this shop to anyone as they go above and beyond! Thank you so much Joe and Val for taking excellent care of my car and making her look brand new again!

I would highly recommend going here for ANY and ALL things car related. I got my jeep grand cherokee fixed here twice, once covered by car insurance and once not covered by insurance. I’m a younger female who’s always been afraid of being ripped off by car places, but the owner here was very transparent and answered ALL of my questions and was very easy to get in touch with. He went as far as sending me a whole list WITH prices of everything that was being done to my car. Wether you need your car fixed through insurance or not this is an excellent place to come! Both times i came in with a very damaged car due to bad accidents and my car looked like it came fresh out of the dealership both times with a FULL detail. They even went as far as changing my front and rear wipers! Also great pricing compared to the other places and they offer excellent rentals! Overall a very trust worthy place we’re you can feel safe leaving your car with the assurance that your car will be perfect when they’re done with it! UPDATE: i got my calipers painted red here, LOVE THEM !! 🥳🥳🥳

I've been involved in the automotive industry for the better half of two decades. One of the hardest things to find is a body shop you can trust to not cut corners and to prioritize the customer over the bottom line. Joe and the team at Fletcher Auto Body are a key example of the type of shop you want to do business with. They communicate with you consistently to make sure you know exactly where your vehicle stands in the process. The work they did is absolutely impeccable, particularly given the extent and location of the damage on my vehicle, and the fact that I have a black truck. They treat you like a member of the family and make sure your car comes back better than when you dropped it off. It's obvious that they care very deeply for their customers and I wouldn't hesitate to recommend them to family and friends!!! Thank you!!!

My experience with Fletcher Auto Body couldn’t have been better. They were fast, very accommodating, and kind people. They even covered my deductible! Thank you, I will definitely be back any time I need work done on my car. Highly recommend!!