Trying to buy an item that would take me 10 minutes to retrieve and they said I can pay now and wait a week to recieve the part. I live 2 hours away and they were not willing to work with me
My car a 2014 Kia Soul was broken into yesterday . they broke the steering column, They did not take it because it was stick shift. I called tollgate and spoke with John . He was extremely helpful in getting me a one from his Sister store . I could not be more pleased with the fast .friendly . service i got from tollgate . So I want to say that if you have been disappointed in the past , You wont be disappointed with tollgate . . One call does it all at tollgate Auto Parts.
Got a radio replacement for my 2018 Kia Sorento, less then $100 and works great!! Sometimes stock radios require reprogramming when replaced, however Kia’s do not! They had to order the part but called me to let me know when it came in. Thanks couldn’t be happier, really good price.
Sold me the wrong parts. When I called to ask if they would take them it was like I was inconveniencing them. Parts were overpriced. Employees were depressing and rude. Definitely don’t recommend
Make sure they confirm parts before you waste a trip. I called about a part that was shown to be available and I let them know I was driving an hour to pick up and only because I just happened to be somewhat close by(live in Akron, OH and was in Pittsburgh) picking up another part elsewhere. I get out to the location and wait another 30 minutes just to find out they didn’t have it. “Sorry, it’s not on the car anymore.” Poor customer service.
They sold me a rear end and told me it looked good inside and when I got it home it was locked up opened the pumpkin cover and nothing but rust it now needs a rebuild
Sold me an engine that had a broken timing cover. argued with me but returned it. Asked to sell me another engine and said they didn't have any more, I can see whats on car-part. Dude had so much pride he couldn't make a sale. 2nd time they've sold me junk parts. ALL FOREIGN AUTO in Pittsburgh had an engine with known miles and no issues for the exact same price they wanted to sell me a junk engine. All Foreign was really nice to work with. Times are changing old man, maybe time let someone run the front desk, might make some money that way.
if I could give no stars I would, tried buying a 6 thousand dollar engine, was very rude, said no shipping, really sad, everyone ships, someone else will get my business, defiantly not this place
Needed a wheel for my Jeep. Had one and was a very reasonable price. Ive bought wheels from Toll Gate in the past.. the 80s for my 78 Chevy Nova so i knew to go here. Mike was very helpful .. got the wheel in a couple minutes.
I called about a part. The gentleman I talked to was very nice and helpful. When I picked up the part, that gentleman was also very nice. I was in & out very quickly and he loaded the part for me. I drove 2 1/2 hours each way and felt it was well worth it. Thank you. Jimmycee
Great place. I so locked out that they had a 2017 Kia forte in the same blue colour as mine. Someone knocked off my miracle weeks ago and I was able to get One for $85 from these fantastic guys. I called on Wednesday and I picked it up today and they had ready for me.
Spend two hours driving there and they sell me the wrong part!! This is the second time dealing with them that had issues ..last time they claimed they had it and couldn't find it
Toll Gate always seems to have the parts that I need when I need them. I think the prices are reasonable, and the staff is professional and knowledgeable! Thanks for making this a simple and easy transaction! Highly recommend!
Ordered a transmission from them and mind you I am out of state. I offered to pay for the whole transmission with a credit card and they said they only would take $200 deposit. I gave that to them and they were going to call me when the transmission was ready to be picked up. Received a call the next day to find out they decided they want more money for the transmission and if I still wanted it I could pay $800 more for it. It has now been 2 weeks and they still haven't even returned my money that I already paid them. HORRIBLE PLACE TO DO BUSINESS dishonest thieves with ZERO integrity.
Great and quick service. I needed a window switch and I paid a quarter of what I would have had to pay at the dealer. They also had it in stock so no wait time. Great experience.
Called for 2wd transmission for my truck. They said they had one and would have it ready for today with exchange so we pulled mine which was still useable for timebeing, go there just to find out they did not have a 2wd and they pulled 4 wheel drive. Obviously that doesnt work! Now because of their error, im without a vehicle for atleast another week. Thanks alot tollgate. From now on i will deal with someone who knows what theyre talking about and will have to confirm every little step, which is in any case insulting to that person....
Well I used to use these guys for parts, but think I will be sticking to rock auto, I called thus morning and got told that they had the rear hub assembly for my girlfriends kia, but they would not pull it because, getting me the part I needed would make then less money then selling the whole rear suspension
If you live close by i the Greensburg or Latrobe Area then this is the place for parts. I got all the parts I needed for my Buick Century and I plan on going back. Their prices are cheaper than online outlets and national chains
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