What clients say about San souci auto mart inc in Hanover Township (PA)
⚠️ ABSOLUTE WARNING – THIS DEALERSHIP IS A LIABILITY ⚠️
San Souci Automart is hands-down the worst automotive experience I’ve ever had, and that’s not exaggeration.
I purchased a vehicle on June 14, 2025. In less than two months of ownership, the car was returned to this dealership six separate times for the SAME unresolved issue. That alone speaks volumes about their incompetence.
While the vehicle was in THEIR possession, the engine catastrophically failed. I was then told a “new motor” had been installed—which was a lie. No transparency, no proof, no honesty. Just deception.
On another visit, the car required new coil packs. Instead of installing new parts, they quietly used USED components, without disclosure. This is not a mistake—this is a deliberate decision to cut corners at the customer’s expense.
This dealership:
Repeatedly misrepresented repairs
Failed to correct known mechanical issues
Installed used parts while implying new ones
Wasted weeks of my time
Demonstrated zero accountability
Their business model appears to rely on dishonesty, delay, and hoping customers give up.
I ultimately traded the vehicle elsewhere just to escape the constant breakdowns and false assurances. That alone should tell you everything you need to know.
If you’re considering this place because of bad credit—do not make that mistake. Bad credit does not mean you deserve bad faith, unsafe vehicles, or lies.
San Souci Automart is not just unreliable—it is reckless, untrustworthy, and incapable of standing behind what it sells. It’s only a matter of time before their practices catch up with them.
Avoid this dealership at all costs.
I purchased a car from this location in May. Honestly, I have had some issues with my vehicle but that is expected with a used car. What I did not expect was the support, help, and understanding I received. The entire crew at San Souci works together and works hard to make sure your vehicle is operating at the highest level. I appreciate the efforts and dedication to keeping my vehicle in prime condition, on the road, and my family safe. Thank you 😊 🙏 💓 ☺️ 💗
When I first purchased the vehicle from this place, I felt like I gained a prize the gentleman we worked with let us know that it was brand new brand new engine brand new everything you wouldn’t have an issue with it soon as we left the lot we stopped at the gas station to put some gas in the car and turned it off. It didn’t come back on we had to jump it to get it home. The next day. We discovered I needed a new battery. When we bought the car back the next day, having to jump it to get there, their mechanic was aware that there was a issue with the battery but still let us take the vehicle the place did replace the battery right away. I was again reassured by the gentleman that there would be no further issue with the vehicle. Four weeks later, I am completely without a vehicle. I am totally disappointed in this place and upset that they would put myself and my children who ride in this car with me at risk. While I was driving it coming home from the supermarket the vehicle started making an extremely loud noise and I’m unfamiliar with cars so I didn’t know what was wrong with it. Come to find out it needed to be towed from my home back to their lot because there’s an engine issue. this car I was driving could’ve caused damage to me and my family! It’s been two weeks now since they had to tow the vehicle back to their establishment and I am still without a car and I don’t have money to rent one or get another one. And am still without answers from them. I would advise anyone buying a vehicle from this place to think twice!! . Or take the vehicle to a mechanic outside of this place to evaluate it before you purchase because their mechanic is not honest!
THESE ARE THE MOST CROOKED. DISHONEST, SCAMMERS IN PENNSYLVANIA!! DO NOT PURCHASE VEHICLES FROM THEM!! THERE MECHANIC IS A LIAR AND A SCAMMER THERE VEHICLES ARE A DANGER FOR PEOPLE TO DRIVE!! THE WHOLE RESPONSE FROM THE CROOKED OWNER IS BULLSHIT!! 3 WEEKS LATER IM STILL WITHOUT A CAR THAT WAS PAID FOR WITH A WARRANTY AND NO ANSWERS! ITS TIME FOR LAWYERS TO GET INVOLVED THEY WONT BE IN CROOKED BUSINESS MUCH LONGER
Posted 1/18/2025
Got a great deal on my vehicle. These guys are so honest and they are really good people. 5 stars I would give them 10 if I could. Thank you guys for real I appreciate it
The best experience purchasing my car. These guys were very honest with me. I got a great car and a great Price. They Walked me through the entire process i was in and out of there in 30 minutes with my car
The best car dealership in the area I had no credit and they financed me with proof of work and paystub‘s. I got a nice warranty to go with the car. They are bilingual these guys work with you and the prices are very very fair.
The best dealership to buy vehicle I got my car from them and I thought that the process for my finance it was gonna be hard without no credit but they make that real easy and smooth for me and I got my Kia 2018. I'm so glad I'm happy recommend this place 100% and they speak Spanish to there so if you don't have no credit just visit that place and they will make it happen.
Best dealership I have bought cars from , I was looking for a good affordable car and these guys helped me out big time with great car and great service
The best place to buy a vehicle from. They are very experienced and knowledgeable. They also got me approved for a vehicle in 10 minutes. Got a warranty and a great price. Thanks guys will send family and friends over
1226 Carlisle St, Hanover, PAAuto parts store
1825 Carlisle Pike, Hanover, PAAuto parts store
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