Bala Motor Sports, Inc in
Bala Cynwyd (PA)

Had a great experience using this service through AAA. The technician was very friendly, arrived in a clean, well-kept truck, and responded incredibly fast. They were on site within about 25 minutes of the call, which was a huge relief since I was in an unsafe location. Highly recommend.

Great shop! Saved me from a bad situation with a blown tire today. A true gentleman!

THANK YOU JUAN!! Got a flat, called my road side assistance company of choice. That company’s communication pales in comparison to Juan and his swift towing, excellent communication and amazing attitude. Juan not only did an excellent job towing the car, he made us feel comfortable as well. He sent photos when he got to the tow destination, communicated before heading to me (including an ETA) and was over all a very pleasant person to work with!! Thank you again!!!

Juan was SO courteous and professional! Got my car started but the steering was malfunctioning and said do not drive!! Really appreciated his service 😊

The driver was very friendly and did a great job. Thank you.

Late last evening I had the pleasure of breaking down on 76 east right at a sharp turn in the road. Apparently my wheel was just about off the car so I made the call to AAA for help. Truly a knight in shining armor showed up by the name of Juan! Juan immediately had me evacuate the car and jump in his tow truck while he decided how to safely get the car on the flatbed without doing any further damage. As mentioned, it was late night and nearing the end of his shift when he realized he had to tow me and the car 80 miles to Cape May Court House NJ. He could not have been more professional and concerned for my safety and the car. If I owned a business like Bala Motor Sports I would clone Juan and hire the clone! Thank you so much Juan for taking care of business and getting me and the car home safe and sound!

DO NOT USE THIS COMPANY. My daughter was in an accident and they towed her car. She mistake left a grocery bag with $300 worth of her lululemon clothes in her car and they were gone when she went to the tow company to empty her car. The company claimed the car was locked and they are the only ones that had the keys - exactly they are the only people that had access to the car and her belongings are gone. Horrible people

Whoever was driving a tow on 22E and 378 around 7pm on 3/7 is a complete hazard and shouldn’t be in the road at all. Cutting people off, tailgating at 60+ mph, flashing high beams at an 18 wheeler when driving over into the shoulder to push them, crossing the center line. Unless your driver’s side gig is an organ transplant surgeon, that car being transported didn’t need any of this. I wouldn’t trust them to drive my car anywhere. Period.

These people are awesome, & very respectful even though I was upset for them not coming when they said. The driver took his time to explain to me, even showing me what went wrong. He must be used to a woman nagging him because he was so patient. I would definitely do business with them again if needed.

Predatory towing at its best. Know that if he is on a list for the city he has ordinances and prices he must adbid too. Wouldn't let me see my car. Wouldn't let me have my property in which you are entitled too and then didn't have my car days later. Bums.

My car broke down in the Costco parking lot and my car was stuck in reverse. I called AAA and 3 different tow companies declined me. Stephan came out and literally saved me. After over 5 hours of waiting for a tow truck from AAA, the call got sent to Stephan, within the hour he got to me and my car and got it started. He followed me to my mechanic shop to make sure I got there safely and was able to calm my nerves. All over a wonderful guy and would recommend his services to anyone!

Drivers are terrible! Tried to run me off the road multiple times on route 42 north in south jersey, drove behind me must have been no more than 5 feet, blaring his horn for the better part of a mile while im doing 70+mph! Absolute maniac, should not be allowed on the road, came inches from hitting my vehicle after I tried to get onto my exit.

Towing through AAA. I needed to have my truck towed from PA to NJ on a Saturday. Unfortunately AAA could not find a towing service that was available and had me call back Monday. I left the key with the truck and called them 8am Monday morning. They got me set up with Bala and within 10mins Larry called me to go over the process with me including the tolls I would be responsible for. He kept in touch with me every step of the way and then had John ( The Tow truck operator) call me when he was getting close to my house for further instructions. I asked John to put my truck in the street in front of my old truck. While I was at work and had a few free minutes I pulled up our outside camera to see how he was making out. He put the truck on the street but it was not in the right spot. John then proceeded to physically push my 5600lb truck back until it was exactly where I wanted it. That is what I call great work ethic and dedication! Once he called me back to ask where to put the key I told him there will be a cash tip waiting for him in the spot to put the key and that there is a wawa with truck parking up the street so he could grab a meal/coffee before he made the long drive back. Larry and John were great to deal with and I am very happy for all they did to get my truck home! Much appreciated! Thanks fellas!

Will and another guy with glasses really helped me out. My vehicle was dead and they were dispatched by AAA and they arrived swiftly. There was a minor issue due to my vehicle not being able to be moved due to battery problems and they solved the problem and got it on the truck in under 45 mins.

Guy there was a total gentleman and VERY helpful the other day when I was overheating. He took the time to come out to assist me. Looked my car over, added water for me then wouldn't take a penny from me. I tried paying for his help. Absolutely would recommend this place just off of that experience!

Horrible experience would give -5 starts if I could. Mechanic tryed to keep my car over night for a simple oil change and to check engine light. Was stalling since 12.30pm to 3pm on giving me a diagnosis to try and keep it over night. Keep in mind there was 0 to none clientes being attended all afternoon. This business should be reported, super shady. Keep an eye out everyone. ALSO NOBODY IS WEARING A FACE MASKS AT ANY TIME, BUSINESS AS USUAL IN THEIR OWN BUBBLE.

Angel and Rick are awesome!! Angel got my car out of a tight spot with four flat tires. These guys have a stressful job with crazy drivers on the road, putting themselves in danger everyday, and people are such a&&$?@/-s. Everyone needs to take a step back and appreciate what Angel, Rick and others do in such a professional, patient and kind manner. It reflects on management that they employ these men.

Our utility trailer blew off its tire, sat on its rim, and twisted the wheel. I called a few tow companies and no one wanted to take the job. I called Bala Motor Sports and despite being pretty busy, they made sure to understand the situation and send help with the appropriately sized truck. And the flatbed tow truck driver was simply amazing. Not only did he have an infectious positive attitude, but he was so professional in manner and skills. He works so fast yet carefully, and dropped our trailer exactly where we wanted!

The man who came out in response to my AAA call could not have been more wonderful. He arrived way before I expected him, and he had all the tools he needed. I had a difficult problem to solve, and he wouldn't give up until he succeeded. He was polite, thorough, and thought outside the box to get the job done. Bala is lucky to have him.

My BMW overheated and AAA dispatched Bala Motorsports probably due to my location. They arrived in no time 😎👌 the driver was very courteous and was especially careful with my car ( my BMW is my fave out of my collection) and his demeanor was very becoming! He alone has made it easy for me to always consider Bala Motorsports for towing and vehicle needs

Shout out to AAA service provider Bala Motorsports. Hung my truck up next to my wood pile. A log got dislodged and slipped under the truck. BALA MOTORSPORTS truck driver (name unknown because he was condescending and rude) told me that he could recover the truck but not for the $32.00 that AAA reimburses him. I told him I'm sorry that he has a lousy contract with AAA. I had no interest in paying his 'rate'. Meanwhile I moved a few logs and recovered MY OWN truck in five minutes with zero help or assistance from AAA but more specifically BALA MOTORSPORTS.

We've had a tow through AAA by them and everything went great but I never bothered to write a review. However, today's experience made me want to give a 6-star review if I could! I had stopped for gas across the street at the Sunoco first thing in the morning after my car had been sitting for almost a week over the holiday. When I went to leave the gas station, the car wouldn't start (dead battery). No problem, I think, I have jumper cables...so I started asking people for a jump (here I am, holding the cables, I will do it....I just need a live running car on the other side). Who know that no one understands, cares, or wants to help a stranded woman in the dark??? After I suffered many rejections by suspicious people (so much for the "kindness of strangers" in the "city of brotherly love") a Bala Motorsports employee was walking by with his coffee, headed to work. He asked me a few questions to confirm the diagnosis and quickly returned with a jumper box and had us back on our way in mere minutes! All this, an hour before they even open for business! My faith in humanity has been restored. Thank you, BMS!

Treated me great. They towed both of my Lancers. Dealt with 3 different tow drivers within the company all of them were really nice. Fair price for how far the tow was the second time they came and towed me(approx 40miles).

Woke up with a nail in my tire on a Sunday. Went down to their location and it was closed. I called just to see if they could help and someone did answer. I was surprised. He said the guy who patches won't be back until Monday. 5 minutes later a guy from the store came over to my car and put air in it. He could have easily not done this, but true customer service. Something that easy goes a long way with me. Thanks.

My van was stuck in the snow, I called AAA and a Bala Motorsports driver came within 60 minutes of my call. He was professional and creative on how to get me unstuck. Extremely helpful. I would certainly use them again and recommend to others.

Would rather stay stranded then get a tow from this company ever again!!!! First of all the dispatcher told me the driver would be there in 15 minutes but arrived in almost two hours. They told me that a 6 mile tow would be $150 but after getting to the gas station doubled tge price to $300. The gas station was across the street from there shop. I crossed the street and spoke with the owner who was extremely rude. I had no choice but to pay them but trust me never ahain

Tow drivers were not fake , as in genuine dudes. They were prompt , safe, & friendly. They used caution while handling my vehicle . I love my car, and felt assured my vehicle was safe overnight , which it was. I did not get slammed by their fees, and was actually surprised at how much it cost me . I would like to tell them thank you, and I would recommend them to anyone in the area that needs them .