Paul's Auto Center in
Hazleton (PA)

The transmission in my car died on the side of I81 N and after talking with a state trooper, PJ was out to us within 30 minutes after being stuck on the shoulder of the highway for 4 hours. He towed me and my girlfriend to the hotel and the car and was extremely accommodating. Told us of good local food, told us we picked a good last second hotel as well. I'd never want to work with anyone but PJ again if anything were to ever happen again like it did. He's the only mechanic I'd ever want to work with if I lived in PA

We were stranded waiting for another tow company on the side of I-81N for about 5 hours. Within 40 minutes of calling, PJ came and towed us to a hotel, showed us local restaurants close by and gave us a few recommendations on how to get to NY in the morning. Thank you so much for all of your help!! Would 100000% recommend using this tow company!!

Great service from last night from PJ he was so kind and friendly

Fast service professional my first call for towing or anyone I know

Daughter slid into ditch on icy roads. State trooper recommended Paul's and he was right. Quick service, great price and car didn't get anymore damage than what it got going in. Was able to drive it home. Hope to never use them again but if I do need service, it will be Paul's doing it.

Bunch of thieves. Towed my car from a handicap spot that was not clearly designated as someone’s “personal” handicap space. Meanwhile, MY OWN HANDICAP PLACARD WAS HANGING FROM THE REAR VIEW and had been in the spot less than an hour while I was in with my lawyer who’s helping me handle my fathers estate Because he just passed away. As we came out to leave her office, we saw them leaving with the car and the guy had his window down and clearly heard us trying to stop him. I don’t know about anyone else but I don’t just happen to carry close to $400 in cash, however that was the only payment they would accept. And to top it off, there’s damage to the car from them being so aggressive trying to tow it out of a spot so quickly . Also, the city didn’t even issue a ticket, BECAUSE WE PARKED LEGALLY IN A LEGAL HANDICAP SPACE WITH A LEGAL HANDICAP PLACARD…. Complete shakedown.

This towing service is awesome. They gave me a flat rate. They were quick. Cab was warm. Very very nice driver. I highly recommend

Very professional, family owned and most importantly works with you in the toughest possible circumstances!

We had a blow out on I-81 on Sunday 9/21/25. Trooper Foux called a tow truck for us. PJ arrived shortly and towed us to Firestone where we were treated very well. He was very pleasant, knowledgeable and reasonably priced. He is the best!!

Paul’s service was very good. He arrived way before the expected wait time we were given and was fast with loading our car up. Friendly and fast service. Would highly recommend.

Great service after 3 hours of waiting for AAA I gave up and called 911. Twenty mins later Paul’s truck arrived, had me loaded up in less than 10 mins and headed to repair shop. Very friendly and professional service and reasonable rates. After 30 years in Law Enforcement, you can’t say this about all companies!!! Highly recommended

Stranded on 81 on the 5th of July ended well due to the quick response of Paul’s Towing. Recommend him highly! Thanks Paul!

Very speedy service when I was stranded on the side of the highway with a flat tire after hitting something in the road. I am very thankful for Paul’s quick and professional response as this is not a safe place to be broken down. Thanks again for everything, very appreciated!!!

Had a major breakdown on the 81 called Paul for towing. He was honest and helpful, he did not take advantage of the situation to charge more. Family owned business, they take pride in offering tailored service. Don't hesitate to reach out to them for help!!

Guys did awesome work fighting to get my trailer loaded but they got it done PJ was an awesome driver open for suggestions for the awkward load but with some teamwork and ingenuity (and a broken strap later) they got my trailer and load off the highway- THANK YOU AGAIN 💪

I got into a car accident where I was not at fault and this is the towing company that was chosen (not by me) to tow my car from the road. They assured me that I would be able to get the rest of my things “ANY TIME” and when I looked up their listing on google their hours state that they are open 24/7. I go this afternoon to collect the rest of my things and to my surprise they are closed and I see a sign posted with “business hours” which was news to me. I call the number to talk to someone and see if they can help at least get my keys so I can at least get back into my apartment. I explain my situation and the person I spoke to was rude and disinterested in helping me, His exact words were “I’m not paying anyone overtime to go down and open for you” “what do you want me to do, I live in Wilkes-Barre, I’m not driving 30 minutes down there so you can get your stuff, we have business hours for a reason”. Needless to say, horrible customer service experience, would not recommend.

We highly recommend Paul's! We were traveling across country and got stuck on the side of the road. They were able to quickly get us back to safety. The entire staff was professional and provided some guidance which helped us get back on our way. Thank-you!!!

Paul's Auto Center highly recommended! We were stranded on I-80 with flat tire and kids. He got to us very fast, fixed it fast, and we were safely on our way.

Best in the biz! Paul’s has helped my family out on a number of occasions and their service was above and beyond each time. They are professional, reliable and personable during trying times. I would recommend this business to anyone and everyone.

We have used Paul’s Towing for both our business and personally numerous times. The crew is always professional, knowledgeable, and on time! PJ and his crew know how to hustle and get the job done right! We highly recommend Paul’s for towing your car in a time of need!

Extremely professional, timely, and reliable in times of disaster. From regular needs, to commercial and heavy duty needs, they have the experience. They even repaired and paint matched my wheel fairing from my plane.

One of the best towing companies in Northeast Pennsylvania, with all modern and up to date equipment. Any time I have called them they were always there within the time given price is always spot on and very fair. Also one of the only towing companies in the area that will tow long distances. Highly recommend for all types of towing. Especially Heavy Duty he has helped me out plenty

Very attentive and friendly staff Staff finds way to accommodate customers needs and request No job is to big nor to small Definitely use these guys for your towing and recovery needs

Paul's is the only Tow company I will use. I have never waited long with any roadside emergency for them to show up. They were friendly and amazing to work with. A++++

Pauls towing was there when i needed them after my car broke down and couldnt make it home. They were nice enough to come get me even though i knew they were extremely busy but they stilled showed but best part i didnt even wait long. They are friendly and the staff when you call are super friendly. I highly recommend them.

Best towing service in the Greater Hazleton Area. Fastest response time around. Lock outs, jump starts, flat tire, towing.... Doesn't matter what you need, the employees at Paul's Auto Center will get the job done for you, they'll even give you and your dog a ride when you break down. They show up in the rain to change your flat tire, or in the freezing cold to jump start your old truck. Very professional and reasonably priced.

Fast, prompt service. Was broke down at Giant with cold groceries on a warm day, their driver got to us quickly, and had our car home within 40 minutes from initial call to AAA! Highly recommend for towing needs!