Moyer Chrysler Dodge Jeep Ram in
Mount Lebanon Township (PA)

I 100% recommend buying from this dealership. The entire process was straightforward, transparent, and stress-free from start to finish. They were fair with pricing and, unlike many places, didn’t tack on any ridiculous last-minute fees or surprises. Everything was clearly explained upfront, which I really appreciated. Justin and Ian were both a huge help throughout the process. They were honest, professional, and easy to work with, and never made me feel pressured at any point. They answered all my questions, kept things moving smoothly, and made sure everything was handled the right way. If you’re looking for a dealership that treats you with respect and does business the right way, this is the place to go.

I don’t have any experience with the sales department, but I commend the service department for their responsiveness, friendliness, and overall excellent customer service. I recently purchased a used Jeep Gladiator with several aftermarket modifications, including lift. I brought several warranty related concerns to their attention with the expectation that the modifications would be reason to void any repairs. That was not my experience in the slightest. They have gone above and beyond. Thank you!

I was able to get a ram 1500 from this dealership and they were very kind and professional. They worked with me on the price and took care of some maintenance ahead of schedule so that I could get the best deal possible! Thanks to Scott who helped me out with this purchase, highly recommend for your next car purchase.

Had a great experience at Moyer Chrysler. Bought a Chrysler Pacifica. Morgan was extremely helpful, considerate and knowledgeable of the vehicles. She was not pushy, laid out facts, and worked with us to get the vehicle to a price that worked for us. Thanks

Top notch buying experience. Ordered a new jeep thru Moyer. Sales Manager Ian assisted with the ordering process and putting the purchase deal together. True professional, listened to every detail and put together a fair deal for both the dealership and me. The delivery of the vehicle was handled by Scott. Another great experience, not drug out for hours and valued both our satisfaction and time. If you’re in the market for a Ram or Jeep this is the place to go. Great people, who know their product and give honest deals. You’ll leave feeling good about the experience. Don’t waste your time with the larger dealers, who are flat out slimy. And by the way their service team are exceptional. We have been using their service department for years!!!

One of the best car buying experiences I've had in a long time. The team was nothing but professional! They took care of us throughout the whole process! Highly recommend them. Honestly can't wait to get my next truck from them!

Moyers likes to take advantage of the elderly and overcharge for everything. I told my grandma to get a second opinion from another garage and they are trying to charge her a restocking fee of the parts that they ordered before she even made the appointment to get it fixed.

My husband and I broke down in our old Dodge Ram pick up truck about 200 miles from home late on a Friday afternoon. We had the truck towed to this dealership because they could fit us in the following Monday to diagnose the issue. The service manager, John Sonday, went WAY above our expectations in making the process as smooth as possible, including staying two hours beyond closing time, and providing us with a loaner car. He even helped us unload the items from the truck into the loaner vehicle to get us on our way to our destination! He’s a wonderful and personable guy, and the rest of the service folks were also very friendly and accommodating. I wouldn’t hesitate to highly recommend this service shop.

We are on a road trip and needed the oil changed in our RAM 2500, without taking off the slide in camper. We stopped here just before lunchtime and Gregory had us in and out in less than an hour. Thank you so much for the 5 star service!

Scott was great to deal with Process for paperwork took all of 15 min....loved it

I have bought many new vehicles in my day, more than i should. Regardless of new or used nearly evey dealership played the same games. Back and forth, get my manager, wasting hours, one time 6 to be exact. Today I was nearly involved in that at a Nissan dealer and I walked. Went to another place and was ignored. Walked into this olace, greeted, treated like an old friend, drove a jeep and in less than an hour was done and leaving. I am not from this area but was here to look at a private party vehicle and stumbled in this place. No doubt ill make the drive out her again and they will get the first opportunity nex time. Ian and Morgan, appreciate you guys. Great work.

Thank you!!! thank you!!! , thank you!!! to Kelsey in service and the tech who serviced my car today ! Long story, short- Kelsey was able to get my vehicle in the shop on short notice. She worked with me through the entire process. More than professional ....she was personable and gracious! I am grateful to this service department, and the men and women who make it happen for their customers ! Keep up the great customer service !

I recently experienced a challenging situation when my vehicle was stolen, but fortunately, my search for a new car led me to Moyer Chrysler Dodge Jeep Ram dealership. I was immediately impressed by their friendly staff, particularly Morgan, the saleswoman who assisted me in finding my dream vehicle. At Moyer Motor, I found a certified Pre-Owned Mazda CX-70 that exceeded my expectations. The car was still available when the insurance payout arrived, and the management team went above and beyond to hold the vehicle for me while I negotiated a favourable deal. Morgan's customer service and attention to detail were greatly appreciated. She took the time to carefully address all my questions and concerns, ensuring that I made an informed decision about purchasing a new vehicle. My only concern was the lack of in-depth knowledge about the vehicle's features and unfavourable financing options. However, this minor detail was overshadowed by the outstanding experience I had at Moyer Motor. In summary, my visit to Moyer Motor was a resounding success. I highly recommend this dealership for anyone seeking a reliable and trustworthy car-buying experience.

Excellent experience. Got a leftover ‘24 Pacifica for an unbelievable price. Sales associate Jason Hamer was extremely accommodating.

I took My new gladiator in for an oil change. While driving home later that day I realized They never reset my oil life monitor on the vehicle. A one star review may seem harsh for this unless you look at it the way I am. They didn’t do the simplest of tasks what else did they forget or just not do, is my oil even changed 🤷‍♂️ we may never know. From someone in the mechanical field. You need to do better.

I visited this dealership with the intention of purchasing a new Ram pickup they had in stock. i worked with Morgan in sales who was fantastic. However, i was treated very rudely by someone she was working with. i assume it was the sales manager, but since he never introduced himself i cant be sure. i walked out immediately and purchased my new RAM pickup from Outten who treated me respectfully. i do feel bad that Morgan lost a $65k sale but Moyer will never see a dollar from me ever. PS: Love my new RAM.

Can’t say enough positive things about Moyer Chrysler Dodge Jeep Ram … They made buying my dream Jeep the most pleasant and easiest experience imaginable. From the moment I met Essay Santos, I knew I was working with a professional and HONEST “car guy” - I knew I was getting the best deal around and did not have to look elsewhere. Everyone was helpful, answered all my questions and went above and beyond what I ever expected. They came highly recommended to me and I see why - you can’t find a better dealership! If you’re in the market for a vehicle, do yourself a favor and go to Moyer. Ask for Essay Santos - he’s top-notch!!

I took my car in for a check engine light which showed an issue with the oil pressure sensors. I was grateful they could do the work that day especially since I didn't have an appointment. I picked up around 6 pm and drove a our 2 miles before the car overheated and was leaking coolant. Needless to say I was extremely angry after an extensive repair bill and also because I had a small child in the car. I called (service was closed) and spoke with the salesman who checked out my bill and let him know where I was and asked to have someone come tow the car in the morning because I was not going to drive it any further. He was understanding and upset and assured me they'd take care of it. It was picked up first thing the next morning and communication between the service advisor and us was great. The put gas in the car and did a 25 mile test drive on it to make sure nothing else failed, and dropped the car off at our residence. While I was glad it was nothing more severe, and I didn't destroy my engine driving any further, it's an error that should have never happened.

My husband and I went to Moyer looking for an SUV. We met with Scott and I have to say he was amazing. He listened to what we wanted and needed and made sure he got us the perfect car for our family. Ian was also amazing and extremely helpful. He got us a great deal and for us our number right where we needed them. I highly recommend going there for your car needs. We left home in just a few short hours with this beauty.

Ethan, Ian, and Brent are an A+ team. Purchased a 2022 Dodge Challenger and from Sales and Service experienced patience, going above and beyond to help me anyway they could and answered all questions I had honestly. When I originally saw the car there were cosmetic defects (photos attached below) and I was going to walk away when Ian stated they would fix the car free of charge. I came back to see it, brought my mechanic and the Moyer team followed through with what they said. All defects were fixed (photo attached) and my mechanic (Barry at Barry's Autoworks in Doylestown, best mechanic if you're looking for one) approved the car was in great shape. I spent months driving to dealerships near and far looking for a Challenger and was disappointed by dealerships being deceiving. Moyer was the first dealership I went to where the team did not push me to buy a vehicle, gave me the final pricing upfront, went above and beyond to fix the car instead of letting me walk away (no other dealership offered to fix the issues I pointed out on other Challengers), kept the pricing the same even after fixing it, gave me a fair trade in value for my car and were completely transparent when going to finance. I saved and worked so hard to afford this car and Moyer is the only dealership I felt comfortable writing a check to. The car has been running great for weeks, no issues to date. If you're looking for a car contact Ethan in Sales, Ian the manager and Brent in financing for a pleasant experience. Thank you guys for helping me get my dream car and being such wonderful people!

Me and my kids and other people in vehicles almost crashed and died twice now in my 2020 jeep compass i just got in January. It randomly stops while im driving it almost causing a major accident each time. I had it towed in last Friday back to them and on Tuesday I was told it was just a battery. And they wanted to charge me almost $700 to put a new battery in. I told them it really seems like something else and can they please look again because we almost caused a major crash when it happened randomly at a very busy intersection and i have little kids in my car. Like if they're sure thats what will fix it-ok but please make sure. They did look again and then they said its actually my thermostat. They said i still need a new battery though because it still failed. When i picked up my car it says they only actually ended up doing the thermostat and not the battery then. Guess they decided it wasnt my battery and had a change of heart to not rip me off last minute. Well i took it home it drove ok for almost a day and then bam - same thing happened. Car randomly stops and locks up and shuts down at a very busy intersection. When this happens it puts the E brake on lock so we cant even push it into a safe spot and then a whole bunch of lights flash on. Each time this happens i have to call police, and road workers to direct the traffic that is almost colliding into each other almost causing a pile up trying to get around my car. And then it gets towed and now im going to sit over the weekend again with no vehicle after my kids have to miss some more school tomorrow from not having a car. I pay for the highest warranty so im supposed to get a rental car in the meantime, but no one seems to want to help me with that. No one felt like helping with that last weekend either. I guess no one cares. Im terrified to drive this car as each time this happens its almost a crash. Its going ro end up causing a law suit. I hope that they help us and fix the situation because im tired of playing with life and death and paying so much monthly to sit for a week without a car to get my kids around. Here my car in the middle of the road dead in a few places so far.

Caveat emptor ------ Bought my wife a certified Jeep.we didn't get to the other side of Lebanon before we needed air in the tire. Got home found a missing media center. And cargo cover in the vehicle. They reduced the price for the car by $100 I asked nicely for the new price but they wouldn't honor it because " I already put money down to hold it and they already gave me $500 of the asking price for the vehicle". They fixed the tire and replaced the missing media center but "wouldn't replace the cargo cover because it wasn't listed on the window sticker" according to Ian. They said that they're none commission and no haggle pricing. The financing officer Tim put the hard sale on a extended warranty. Plus they charged a document filing fee (this is a fake fee according to the FTC). I buy vehicles and equipment for a living and if my wife wouldn't have loved the car I would have haggled more. I bought the vehicle and will take my business elsewhere from now on. I'm also still waiting on licensing and the title from PennDot my connection their hasn't received the paperwork from them. I'll give them a few more weeks before I have to get the state police evolved to get my documents. I Found out the service scam is trying to talk everyone into cabin air filters. Update I have received the licensing paperwork from the dealership.

Rob mogetz was my Ladd Hanford in Lebanon PA helper! A 2023 Jeep Wrangler Freedom Oscar Mike edition was my Selection. I popped in on a whim. Found him in a little hut in the middle of the lot around 8pm of all times. He let me take it out for a test drive. The vehical felt tight and looked good all the way around. I was helped. Thoroughly. I've never driven a jeep before. Always wanted too. So I'm new to the jeep world. Gladly a new member in the Mopar family. Never thought I'd say that haha!! The final signing went well two. Both people that I talked to were nothing but genuine, positive, happy and helpful people. All around satisfied with my purchase and the people who help me through it. Stop in. Check it out. Like comment and subscribe. Or wait.... this isn't the platform for that. Just in a good mood, sitting on my porch with the wifes kitty, peeking at my Jeep. The Commander as I call it! Thank you to everyone who helped navigate! Commander, Oscar; Mike; Foxtrot! Over n Outttt!

I traded in my 19 Audi here for a 21 wrangler Rubicon. I had already scoped the car out during off business hours and went first thing when they were open. Rob greeted me right away with assistance with test driving the jeep wrangler. Rob sat with me and went over my trade in and what I was looking to get for it and after a brief easy discussion we came to an agreement that I was happy with. The entire process was complete with a couple hours and they handed me the keys to my new jeep that they washed and cleaned for my ownership. I have since had it in for an oil change which was complimentary and the service advisor was very pleasant and informative on a price discrepancy for future oil changes. I had also taken the Jeep in for a noise while turning and the driver window making a scratching sound. They promptly got it in and fixed it right up for me.

I was so excited to be able to order the new Tuscadero jeep when it was available. Ben Winters was so helpful throughout the entire process. He patiently worked with me to select all the options to build my jeep. He kept me updated every step of the way during the build. When it came in he spent time with me making sure that I understood how to operate all of the functions in the vehicle. I highly recommend him & this dealership. Thank you Ben!

My husband and I had been shopping around for a certified pre-owned Jeep Grand Cherokee for quite some time, and it seemed that every time we came across a vehicle that checked all our “must-have-boxes” it was at the Ladd-Hanford Jeep dealership in Lebanon. Though we live 45 minutes from the Ladd-Hanford dealership, we decided to take a little road trip and check out their inventory, which was larger than other dealership in the area. That was the best decision we could have made. When we arrived at Ladd-Hanford, the selection of certified Grand Cherokees looked just a nice in person as they did online. Now, to the part I hate most about car shopping…the overbearing, nagging, and relentless car salesmen; my husband and I were waiting and prepared for it. We figured it would only be a matter of time before we got slammed with questions from that stereotypical salesmen…but that never happened! We strolled around for a good 5 minutes before being greeted by Dennis Weber. From the moment we met him, Dennis was easy-going and informative, but kept things very light, simple, and straight-forward. After he introduced himself, we were left to do our thing without being pressured or “harassed” to take a test drive or have our car appraised for trade-in. We decided there were two vehicles that caught our eye. They had the options we were looking for and were priced to fit our budget. So…we found Dennis and asked to take them out for a test drive. During our test drives, Dennis continued to keep things light. My husband and I were the ones asking the questions while Dennis happily and honestly answered, which made me feel like we were more than just a sale. He helped us make an informed decision. Once we decided which Jeep would be ours, Dennis walked us through the process seamlessly. We laid out our expectations and after some back and forth discussions, a deal was made. During this process, we worked with Gary Deibert to find the best loan possible. Gary was extremely helpful. By the time we were ready to make the sale, most banks and credit unions were closed, but Gary was determined to get us approved so we didn’t have to make another 45-minute trip. He came through and got us a great rate for our car loan. When we drove off the Ladd-Hanford lot in our Certified Pre-owned 2018 Jeep Grand Cherokee, smiling ear to ear, my husband and I agreed that this was the best car-buying experience we ever had! Working with Dennis was an absolute blessing and real treat! He NEVER made us feel pressured or rushed. He was thorough, informative, and full of stories and positive energy. Dennis had us laughing throughout the entire process! Like Dennis, Gary was extremely thorough, honest and went above and beyond to get us in our new car that day! I will recommend the Ladd-Hanford dealership to anyone that’s looking for a Jeep, Chrsyler, Dodge, RAM, new or pre-owned. Their selection is unbeatable, but their service is like no other!! Honestly, these guys are what all dealerships/salesmen should strive to become!! Thank you, Dennis and Gary!!

Ian was an amazing salesman! Was extremely knowledgeable and friendly! I really liked that he knew about the Jeep I visited the dealership to see, beyond the basic Jeep features! Ian was helpful through the whole process of purchasing my new Jeep! I highly recommend him! Looking forward to returning to the dealership for routine maintenance in the future!