Japanese Auto Services in
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Address:Parking lot, 19400 SW Shaw St, Beaverton, OR, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:97007
Working Time and Location
What clients say about Japanese Auto Services in Beaverton (OR)
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I can’t recommend this mechanic shop enough. Honest, reliable, and extremely knowledgeable. From the moment I walked in, they treated me with respect and took the time to explain exactly what was going on with my vehicle without trying to upsell me on things I didn’t need. The quality of work was outstanding and my car has been running better than ever since they worked on it. What really stood out to me was their integrity and professionalism—those are hard qualities to find in the automotive industry these days. They got the job done in a timely manner, their pricing was fair, and the customer service was top-notch. It’s clear they genuinely care about their customers and the work they do. If you’re looking for a trustworthy mechanic who knows what they’re doing, this is the place to go. I’ll definitely be coming back and recommending them to friends and family. Thank you Ross!
Mar 07, 2026 -
Russ is hands down the best mechanic I’ve ever dealt with. Not only did he fix my car quickly, but he was honest and upfront about everything. No pressure, no upselling — just solid, trustworthy work. You can tell he actually cares about his customers. I left feeling relieved and grateful. Highly, highly recommend! I won’t be going anywhere else!
Mar 01, 2026 -
I had a great experience at this shop! Jay was the one who helped me, and he was absolutely fantastic. He was friendly, knowledgeable, and took the time to make sure I found exactly what I needed. He answered all my questions with patience and made the whole process smooth and stress-free. Excellent customer service from start to finish. I’ll definitely be coming back. Highly recommend asking for Jay if you visit!
Feb 27, 2026 -
Came here a few weeks ago to have them diagnose a couple problems I was having with my 2005 Tacoma. They weren’t able to pinpoint or replicate one of the issues I was having (no biggie as the issue comes and goes intermittently) but they were able to quickly pinpoint, identify, and fix the culprit of another issue I was having for years where other shops weren’t able to identify the source of the issue.
Feb 12, 2026 -
After searching for the best price in the area Japanese auto had the best quote. The new management is great, especially Jay he was very helpful. I got my transmission replaced and oil change done in a timely manner and my car is running amazing. Thank you so much !
Feb 09, 2026 -
Ross is a great guy and help fixed my car in a day I highly recommend that shop best in town and great staff and great people..Ross will take care of anything you need and will work with you..he is a stand up guy
Feb 03, 2026 -
GF took her car here and said the mechanic made her very uncomfortable. He was pushy with services she was not there for and she said he was literally standing 6 inches away while talking to her.
Jan 31, 2026 -
The AC of my 2000 Toyota Celica stopped working and I thought it would be a full job. It turned out to be just low on refrigerant. AC works great now. Ross was very honest about it and his costs are very resonable.
Jan 01, 2026 -
RESCUED ME AND SAVED CHRISTMAS!!! Yesterday (Christmas Day) I got stranded on Highway 26 when my car died and wouldn't start again. I couldn't get ahold of anyone for help and didn't know what to do. That's when a Christmas miracle named Ross pulled up to see if I needed help and literally saved my day. Long story short Ross runs Japanese Auto Services in Aloha. Ross got my car a tow to his repair shop (which was closed for the holiday btw), personally worked on my car (on Christmas) and got me back on the road in less than 90 minutes. But that's not even the best part... HE DIDNT CHARGE ME A DIME!!! FOR ANYTHING!!! When I asked how much I owed him I expected the bill to come to just under a fortune considering the roadside rescue and repairs he did were on a major holiday. But he just handed me my keys, said it was on the house, and wished me a very Merry Christmas. I'm still in shock and don't know how to thank Ross enough for his kindness and generosity but I do know that Japanese Auto Services is the only place I will take my car for service and I will send everyone I know there too. THANK YOU SOOO MUCH ROSS AT JAPANESE AUTO SERVICES!!!
Dec 27, 2025 -
Took my land cruiser in because I had been to 2 other places to find an eval leak. I took it in here and they found it that same day and fixed it. Highly recommend!!
Nov 23, 2025 -
As a current mechanic who works on European vehicles for a profession, this is where I have always taken my Japanese vehicles. Great prices, great communication, great technicians. Hands down, 5 stars. ? Between me and my brother, we have been coming here for the past 10 years. Short and simple, this crew can work and take care of you when you need it the most. My applause gentlemen, thank you ?
Nov 19, 2025 -
Honest work, fair prices, and the most adorable little shop cat named Clutch who greets you at the door — what more could you want? This family-run shop takes care of their customers and even works with you on pricing if you’re in a pinch. A true hidden gem in the community!
Sep 13, 2025 -
My wife’s 2015 Toyota Prius AC would works and the randomly not work, called up Japanese auto services to see how much a AC recharge/inspection would cost, spoke to Ross, was quoted $60. Cake there, took about 20min and Ross had the AC recharged and fixed, found out that it was overfilled on Freon, emptied it out, refilled it from scratch. AC is good as new now! Will definitely recommend and come back! (Also not sure why there are so many negative reviews… but my experience with them was super nice, professional, and fast, don’t be afraid and give them a visit, won’t regret it)
Aug 13, 2025 -
Ali is awesome person helped lots solve my car issue that I been other places couldn’t found. He’s wonderful people, this world really needs more kind smart people like him:))) I sincerely appreciated you!
Aug 06, 2025 -
Brought my 99 Miata in with clutch issues. They diagnosed the problem quickly and provided an extremely quick repair. Ross also worked with me to provide a fair price and affordable repair.
Jul 25, 2025 -
We took our 2014 Kia Soul into Japanese Auto Services for a noise in the front end. Ross was able to diagnose the problem within minutes. They fixed the issue same in the same day at a very fair price. This was not the first time that Ross was able to repair our car and get us back on the road in one day. I highly recommend this company as they are fair and professional.
May 31, 2025 -
I seldom leave reviews, but I am coming back a year later to write this one. In April of 2024 I took my 2008 4Runner in for several items when my car was at ~180k miles. This shop replaced my AC compressor, water pump, timing belt, and did a transmission service. On 9/16/24 The AC compressor failed and I had to replace it again. The technician at the new shop cited debris in the compressor and corrosion in the system citing the premature failure of the AC compressor likely happened due to poor/lazy installation practices. ($700 repair) On 04/02/25 My radiator blew up while driving down the highway - the technician that is currently looking at the car said the water pump seals were reused during the last install (by Japanese Auto) - seals that need replaced 100% of the time when a new water pump is installed. The reused seal(s) eventually ruptured causing the coolant to drain while I was driving and my radiator to explode. ($1400 repair) It's also useful to mention that immediately after I received my car back from Japanese Auto the transmission was leaking, and I had to take it back several times. Leakage from the transmission is consistent with not replacing seals appropriately during transmission services or poor/lazy workmanship. Fingers crossed the transmission doesn't go out as well. ($$$ Possible Repair Pending) Basically everything that Japanese Auto "repaired" on my car needed to be redone one year or less from the date I did business with them. From my personal experience I cannot suggest using this business.
Apr 04, 2025 -
Be careful taking anything here. They lie, they aren't upfront, and just straight up took advantage of us - and then tried to argue with us. Completely unprofessional and scammed us... broke the law by not being upfront about any charges... charging us $250 for an estimate that they never said anything about ahead of time - and then told us they could do the full estimate when they couldn't. They consistently lied and then said it was our fault. I reported to the BBB & had to dispute the charge on our card - as he said he would refund me and then again lied about it. This place is just shady and full of liars - so do what you want with that information!
Mar 30, 2025 -
I called in beginning of March 2025 about getting my timing belt replaced on my 2005 4Runner. The guy on the phone was able to help me figure out I have a chain not a belt. So I asked him what would be best and he said we should replace it still. Quoted me at about $1900. Not wanting to commit that money without being sure I called some other shops and it turns out timing chains do not need to be replaced the same way belts do. Don’t know why they couldn’t have told me that themselves instead of trying to charge me for something I don’t need. It seems like from other reviews they do some good work but do your homework because they might try to take more than what is necessary. So to respond to your reply I did email but I hadn’t heard back so I called in. That’s when the conversation I mentioned above occurred. Sorry for any confusion but he definitely implied the chain would need replacing and said it would be about $1900. Hope this helps
Mar 05, 2025 -
They got the work done fast and at an affordable price. They even picked me up and brought me to the shop to get my vehicle. I recommend anyone with a foreign car, to bring it to them.
Feb 07, 2025 -
Ross is a very reliable and honest mechanic . Had a job that should have taken 2 and a half hour done in half of the time. My car is definitely running better now, I would recommend this shop to anyone in need of a professional quality work that needs to get done on their car.
Jan 21, 2025 -
I recently had my car repaired at Japanese Auto Services and couldn’t be happier with the service. From start to finish, the team was professional, friendly, and detail-oriented. They clearly have a passion for their craft, and it shows in the quality of their work. The repair was flawless—my car looks as good as new! They even went the extra mile by cleaning the interior, which was an unexpected but much-appreciated touch. Pricing was transparent and reasonable, especially considering the high level of craftsmanship. If you’re looking for an honest and skilled auto body shop with a touch of Japanese precision and care, I highly recommend Japanese Auto Services! I wouldn’t hesitate to return if I ever need their services again!
Jan 14, 2025 -
I brought my car to the shop to get an estimate for the work I needed a few days ago. I spoke to Ross and he was very kind and professional. He told me he would call me with a total on the price later the next day. Next day came and Ross called me with the estimate. I brought my car in today and Ross was ready to get the work done. Within 1 hour he replaced my charcoal canister and had my car ready. I can't believe how thorough his work is and very professional. He didn't beat around the bush or tell me there would be extra charges. I'm extremely happy with his work. I will definitely be coming back here for future car services. Try this spot before searching elsewhere. Thank you Ross for being so kind and keeping the heater on in the office while i waited ?
Jan 04, 2025 -
I recently took my car to Japanese Auto Services and was absolutely blown away by their professionalism and expertise. From the moment I walked in, I felt like a valued customer. The mechanics were knowledgeable, friendly, and took the time to explain everything in detail. They went above and beyond to ensure my car was in top shape and even provided some great maintenance tips. The service was quick, efficient, and reasonably priced. I can't recommend Japanese Auto Services enough. I'll definitely be returning for all my future auto needs!
Dec 29, 2024 -
Amazing service and old school knowledge!! I have been in the Automotive industry my whole life (40 plus years), have not seen these abilities and customer service in like FOREVER! I always take my 2015 Highlander to the dealership but no longer. Had an issue closing my sunroof (not good in OR). Called around to see who could help since it was pouring. Got the same answers from all, "we can schedule an appointment in a few days, no idea what it will cost until we see the car." Japanese Auto Services said bring it down we will take a peek. SO REFRESHING! Arrived a few minutes later, the guy in the office LISTENED to what may have happened and what I had done so far. He quickly chked the fuse and power then went inside to get "the expert". The tech came out and got to work, having seen this before. Within minutes he found the issue, a water damage circuit board. Figured we were dead in the water needing a new part....NOPE. He cleaned it off, repaired it??, tested it and reinstalled it. Not only did the roof close but it works great. So thankful, I asked the cost. The answer was "no worries, glad we could help". Knowing they had just saved me days, hundreds of $$s and not to mention water damage in the car I gave them both some lunch money. If they are this good with electrical issues others won't touch, I look forward to trusting them with my future maintenances.
Nov 27, 2024 -
Customers beware!!!!! Look elsewhere! I brought my Lexus here about a year ago to get looked at for an oil leak. I was told that it was the valve cover gaskets. I ended up having them get replaced. Everything seemed like it was in good working order. They completed it in a timely manner. It seemed at a reasonable price. I went to pick my vehicle up and drove it home and parked it in the garage. The next morning I had oil under the vehicle. I called the shop and told them what was going on. They told me they would gladly look at it again for me. I brought it back in to them and they told me it looks like the oil pan gasket is bad and the cam seals could be going bad as well. We would recommend replacing those. Keep in mind this is no more than 2 days later. I decided I didn't like the answer they gave me and wanted a second opinion. I took it to two other reputable shops (one with the big Lexus logo on it) to look at. Both shops confirmed it was the valve cover gasket. I told one of the shops it was under warranty and asked if there was anything I could do. They told me they had called Japanese Auto trying to find information on the part/warranty only to be told they didn't have any information on the part. That they had no idea where they bought it from. This alone seems super sketchy to me. I have a receipt for the work done. With the warranty on the receipt. Warranty states 3yr 36,000 miles. How do you honor warranties if you have no way to verify the information? Oh yeah you don't. Stay away from this place at all costs. I tried to bring it back in to you. I was told it needed an oil pan gasket along with other work. I got the valve cover gasket replaced AGAIN by another shop. The vehicle no longer leaks oil and runs perfectly fine. This place is a scam. I will be doing everything I can to get a refund and reporting this company.
Oct 18, 2024 -
Ross and his team were amazing! I came in to get my window fixed and they not only got my window to work again, they fixed my door that has been jammed for some time and my front bumper. Ross was very professional, worked swiftly and continued to give me update on the process. He was kind and respectful and made sure I was comfortable while they worked on my vehicle. I would definitely recommend them for any auto services!
May 23, 2024 -
I had a problem with my air conditioner on my Lexus. Ross quickly diagnosed the problem. And replaced the compressor within 24 hours, including ordering the part. All this with no appointment! Very reasonable price. Everything works great now. JAS is my go to shop now for both my cars.
May 22, 2024 -
I brought my truck in bc it looked the way it looks in the attached photos. Ross or Russ (?) looked at it the second I walked in and knew what was wrong. He told me straight up what was wrong, what the price would be, and kept me updated. They fixed my truck quick! 10/10 recommend getting your maintenance done here.
Jan 13, 2023 -
Their customer service is always amazing. However they are always busy it is recommended to set up an appointment to drop off your vehicle. They always go above and beyond and make positive recommendations to benefit you in your vehicle.
Mar 14, 2019
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