Brock Automotive Import Service in
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Address:16501 NW Twin Oaks Dr, Beaverton, OR, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:97006
Working Time and Location
What clients say about Brock Automotive Import Service in Beaverton (OR)
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I came to Brock Automotive from the Honda Dealership because of the outrageous quote they gave me to fix my brakes. I brought my old gal in (a 2008 Honda CR-V) to be inspected and to get a new quote for service, and not only did they do a much more thorough inspection, they also fixed a lot more for less than Honda planned to charge me. The staff was all lovely and professional. They were communicative and explained the issues to me with a lot of patience (I am not a car person). The system they use to send info and quotes is really great, and it made selecting services and paying really easy. I was also surprised how quickly they were able to do so many things. Bonus - they have TWO little shop dogs. I will be coming back here anytime I have a problem, and I'll be sending others here as well. Thank you!
Feb 25, 2026 -
I’ve taken my current and former vehicles here for service and have always had an amazing experience. Super honest and reliable. The team is always pleasure to work. Won’t be taking my vehicles anywhere else.
Feb 24, 2026 -
I brought my 2019 Mercedes-Benz CLA 250 to Brock Automotive to diagnose a water leak, and the experience was outstanding. They kept the vehicle for several days to thoroughly investigate the issue and determined that the repair would need to be handled by a body shop. Because of that, they did not charge me for the diagnosis, which really speaks to their honesty and integrity. James went above and beyond by offering to speak with and email the body shop directly to share his findings, which was incredibly helpful and saved me a lot of time and stress. They also worked directly with my extended warranty company and successfully replaced my rear differential. I also had my vehicle serviced while it was there, and it now runs smooth as butter. James was professional, communicative, and genuinely cared about making sure everything was done right. Exceptional service like this is hard to find. I highly recommend Brock Automotive and especially James.
Feb 04, 2026 -
Great to work with and I could tell they wanted to be precise and not over charge or find extra items to fix. They were straight forward and clear. Replaced my Nissan Armada fuel pump and did regular maintenance. Thay fixed the vehicle in a timely manner. I will go back if anything else in the futures is needed. I highly recommend them. Nice staff too!
Feb 02, 2026 -
Brock did excellent work. I really appreciate the clarity of communication, too. Before they started work they assessed my car and gave a detailed and accurate estimate. Their inspection is thorough, and when they see a possible issue they give information without any pressure, in fact they were very frank about what was immediately needed and what could wait a while.
Jan 28, 2026 -
I was so lucky that a friend referred me to Brock’s. I’m very pleased with the services. The staff are all kind, thoughtful, and helpful. They inspired confidence and trust. They saved me a lot of money as well.
Jan 28, 2026 -
Peace of Mind. I would say a 5, I initially thought the price was high, but this is my wife's car and I need peace of mind. I also appreciated the diagnosis upfront. That showed transparency and confidence that you stand behind your work. I liked the thoroughly going over the car letting us know what we need to take care of soon. Overall very satisfied. Thank you.
Jan 24, 2026 -
My 1992 Civic VX had an electrical issue and the team at Brock Automotive were able to solve what I couldn't figure out. Also gave me a rundown of other things that need to be taken care of. Extremely friendly staff, warm environment and all around good people. I will definitely be taking all my vehicles here from now on.
Dec 30, 2025 -
True professionals. I’ve had all types of service and repairs (mostly regular maintenance stuff) in the 6 months I’ve lived in Beaverton and Brock handled them all. Never felt they were suggesting unnecessary repairs. Prices were fair and the staff was friendly and knowledgeable.
Dec 15, 2025 -
My car went down the day before Thanksgiving (I know…) very unexpectedly. I called Brock Automotive up and they told me to bring it on over (tow it over of course). After a mishap with the parts shipper, I got my car back a week later. I absolutely recommend Brock Automotive
Dec 07, 2025 -
This is our go to mechanic now because of their stellar customer service and fair pricing! We had been going to Midas and the pricing compared to the work received kept getting worse. We heard about Brock through Discount Tire and a best friend. This is a well run business with transparent inspections and estimates no hidden costs!
Nov 28, 2025 -
Had some issues with my car I was looking to get fixed. Not only did Brock Automotive give me a price estimate on the services I asked about, they inspected my entire car from brakes to air filters to let me know what was good, what was okay, and what needed fixing. I was very impressed with the thoroughness and no hard sell to get anything done that I didn't want. Really appreciate that as I am on a limited budget.
Nov 11, 2025 -
Been using this garage for about 4 years now. Have always been very satisfied with their work and customer service. Today my issue was an apparently dead battery or electric issue, but they found it was just the battery cable connections needed cleaning and did not charge me anything, plus sent me back and forth with Uber to my apt on their dime. Super excellent customer service. They may be a bit more expensive, but I would rather pay a bit more for great customer service and honesty.
Nov 05, 2025 -
The team at Brock Automotive Import Service, went above and beyond. I was getting an oil change when they noticed a slow leak I was unaware of. They took the time to show it to me, explain the urgency, and gave me an honest recommendation on how to handle it. Their integrity and helpfulness are unmatched. It's great to find a mechanic you can truly trust.
Oct 24, 2025 -
Everyone was so helpful and kind. My anxiety was relieved. The service needs were well communicated, repairs were completed skillfully, efficiently and priced fairly. They’ll definitely be my go-to whenever I need service for my car.
Oct 20, 2025 -
Brock Automotive Team is amazing. Provided updates about requires services - Brake Fluid flush, transfer case, transmission flush, serpentine belt replacement, and checked on rear wheel bearings. Nice folks!
Oct 18, 2025 -
I recently visited Brock’s and received outstanding service from Coy and the service technician. They managed to save me cost of labor on my estimate! I highly recommend their service to anyone. They also warranty their work for 3 years or 36 months! Mike
Oct 11, 2025 -
Took my first 2 Honda cars to them back in 2010 and since then I have been using their services. Both my Honda Accord and civic were very well taken care of since 2010. And now my Mercedes is also being taken care of by them really well. Highly recommend them for quality of work, pricing and service. Truly appreciate what they do.
Oct 02, 2025 -
I've been taking my cars to Brock Auto for 5 years now. They have a great scheduling system, it is convenient and predictable. Their reporting system is also top notch. They've always been honest, friendly, and easy to work with.
Sep 26, 2025 -
I brought my vehicle in for schedule D service. I was given a detailed explanation of services that were due and/or required with pricing and given the option to accept or reject any or all services. In my opinion, my vehicle was properly evaluated and pricing was in line with my expectations. They investigated a couple of issues and resolved them at no extra charge. My vehicle runs and performs noticeably better. I am very pleased with the service and the professionalism at Brock Automotive.
Sep 22, 2025 -
Ive been a customer here for a few years now and have decided to finally leave a review. Sorry it took so long but I must say that Brock Automotive has truly been a reliable and trustworthy shop for me! Their team is super thorough and genuinely kind. They also charge really fairly for the high quality work that they do. I highly recommend them for any of your car needs :)
Sep 20, 2025 -
I absolutely recommend going to this shop. Although they have the words "Import Specialists" in their description, I've taken both my domestic Chevrolet car and Japanese Honda pickup truck into them and been completely satisfied. They're great at diagnosing and explaining any issue your vehicle is facing in a clear way. They are quite competitive in the price of service. And they have been able to see me very quickly when I've needed them. Super warm and friendly customer service. Five stars, Brock rocks!🤘👏
Sep 17, 2025 -
Excellent customer service and repair work quality. Thank you for a painless process of making my mother's car safe to drive. The service from the time I made the appointment, during the repair period and pickup was excellent. Now, all my cars will come to Brock.
Sep 12, 2025 -
I've been going to Brock Automotive for years, and they’ve consistently proven themselves to be one of the most trustworthy and knowledgeable shops around. Most recently, they fixed a scraping sound in my rear brakes and replaced the sway bars, which completely corrected the loose steering I was experiencing. The difference in how my car drives now is incredible. What really sets Brock Automotive apart is their thorough approach. They don’t just tell you what needs fixing—they show you. They provided detailed explanations along with pictures and video of the repairs that needed to be made. It gave me complete confidence in their work and helped me understand exactly what was going on with my vehicle. They also went above and beyond by identifying and fixing several other minor issues I wasn’t even aware of, all without trying to upsell or push unnecessary repairs. Their honesty and attention to detail are rare and deeply appreciated. Highly recommend Brock Automotive to anyone looking for expert work and a shop you can truly trust.
Aug 29, 2025 -
We have been coming to Brock for many years and have always been very happy with both their service and their work on our cars. They are thoughtful about what they can do and give good recommendations if it is not something they can handle. I trust their work and their word which is rare in auto service today
Aug 18, 2025 -
It's been six months since I first entrusted my car to this company, and I was right! They do quality work, paying close attention to every detail. They don't overcharge like many other shops do, and they don't look for "new breakdowns." I will bring my car back for more repairs in the future 💯
Aug 08, 2025 -
Coy and the entire staff are knowledgeable, friendly, courteous, honest. They did a great job on my air condition/compresser. . I would like to see their billing program improved so that it is more straightforward, and easy to understand. I will bring my aging Mercedes back for more repairs in the future. Thank you Brock.
Jul 29, 2025 -
I would write you guys a rating of five for your excellent servicing that was recently performed on my 2015 QX70 Infinity as everyjj on ne was straight up and downright friendly. I highly recommend them to anyone who wants honest service with a smile.
Apr 09, 2025 -
Great & friendly service! Hands down a trustworthy place to go. I had my timing belt and water pump replaced on my GX470 with all the check ups. There’s a reason why they have great reviews. The work speaks for itself. Honest pricing but worth the peace of mind at the end of the day. Will be back that’s for sure. Shout out to the tech who did the job. Thank you.🤘
Nov 29, 2024 -
If I could give this establishment more than five stars I would. If you are looking for an ethical, family owned auto repair shop this is your place. My previous car was making a loud whining sound and we brought it in only to later find out it needed a full transmission replacement (an estimate of 3500 dollars). Brock auto went above and beyond to help make an extremely difficult situation far less stressful for us. We found a decent used car within the week and bought the pre-purchase inspection. The mechanics were extremely thorough and sent me a full detailed report of the car. This shop doesn’t cut any corners and now I have a safe, reliable vehicle. Mark even printed the paperwork for us and double checked that we filled it out correctly. We will be bringing all of our vehicles to Brock now because they took such good care of us during this vulnerable time. Thank you to everyone at Brock for helping our family.
Apr 09, 2024
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