This rating is based on customer reviews, inventory size, pricing, and service quality
From recent feedback on Lkq in Tulsa, OK, sentiment leans positive: 74/100. Shoppers praise friendly, knowledgeable staff (incl. Armando), strong pricing, and the ability to source parts from other locations, including a same‑day transfer, with parts arriving in great shape. The key complaint is unclear returns/warranty terms and weak follow‑through on a costly item. Inventory reach looks solid; customer service often helpful, but policy communication needs improvement. Limited info on yard organization, ease of finding parts, or wait times.
No follow through with what employs say. My husband bought a $300 part they told him there was a 90 day return period. Then they asked if he wanted to pay extra for a warranty he said no since he had 90 days to return it. He tried to return it less then 60 days later and was told since he did not pay for the warranty he could not refund it. But the smaller less expensive parts he returned they had no problem accepting. Won't be buying from here again.
There’s no better place to get used car parts. The prices are amazing. The people are friendly. knowledgeable, and very helpful. The part we needed was at their other location and they had it brought over the same day for free. The part looks brand new. We are very happy and will recommend them to everyone.
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