B.G. Towing & Repair, LLC in
Bowling Green (OH)

Recently had work done on my car and tried BG towing and repair for change instead of a chain shop. I took my car in for a diagnostics and they were very polite and informative with the problem my car was experiencing. It was quick and easy to schedule an appointment for my car to be fixed, took my car in and they had the work done with 3 hours or so, and the price was fantastic! Honest and upfront pricing is the biggest plus out of this experience after previous chain shops have tried to pull one on me. I sincerely appreciate the service from this shop and plan to refer everyone with any of their car troubles. Thank you guys!

Excellent service. They spent time researching and trying to figure out what was wrong with my car. They thought outside the box to get me some form of an answer. And explained in depth what the problem was and kept me informed. Might not have gotten the answer I wanted or the repair it needed but very thankful to the staff for wracking their brains trying to figure out the issue. Would definitely recommend to everybody!

Our car needed towed, they are affiliated with AAA and had it at their shop in just a couple hours. They showed me the codes that came up, sent me the prices for the parts and labor and waited for permission to fix it. Their communication was fantastic, their pricing was fair and their work was impeccable. Need more people in this world like these guys.

I had just picked up a used truck, and needed a quick repair to be able to get it on the road - a 400 mile trip home. I called a number of shops, but no one could get me in the same day. BG was busy, but paused to help me out, and got me back on the road in under an hour. Total lifesaver, and at a fair price! Thanks again!!

I requested a used vehicle inspection for a truck at a local dealership. Dylan was able to perform the inspection the same day at a reasonable price. He was very thorough and made sure that all of my questions were answered. I would highly recommend B.G. Towing and Repair to anyone who would like to have a vehicle inspected.

These people are amazing. I have a daughter in college at BG 3 hrs from home. She called me at night in a panic because her car wouldn't start. Getting AAA to her was going to take hours. She was able to borrow her roommates car for her clinicals the next day so that we could figure out what was wrong with hers. My Fiancé called BG Towing, and they got over to her car as quickly as they could. They took it to their shop and fixed it all in the same day. They were honest, and very kind. As much as I hated something happen to my daughter's car and not being there to help, I now know that I can trust them for anything that should arise in the future. Thank you all so much for being so amazing! Also, Pricing was VERY fair. I will recommend to anyone looking for car service from her college!!

People here are awesome, respectful and understanding. Charleigh was a great person and very smart. Dispatch told them exactly where I was even though I was in a tough spot to find. Overall best experience.

Perfect place hands down. The people are very trustworthy and professional. Charleigh did what she was supposed to do and got someone to me asap. Overall one of the best places for a tow or assistance. She definitely needs a raise.

Charleigh was very professional, polite and beautiful. Went above and beyond even though it was a tough tow. I definitely will call them again and tell anyone who needs any tow, road side assistance to call BG towing and repair.

To start we tried getting AAA to tow our car to AutoZone to get our only working car fixed. I'm pregnant my husband's about to start his new job and tomorrow we are driving an 1 1/2 to my mother's to find out the gender of our first child. They came to tow us in less than 15 minutes when AAA said it would take a minimum 2 hours, offered to service the car even when they are closed today to make sure we are taken care of, and my husband just walked in the door with a working car literally less than an hour later. I could absolutely cry I am so grateful for these guys. In case you see this Bob and Dylan thank you so very much for your amazing and swift service!!!

Hands down the best towing company i've ever worked with!!! They were very respectful when I called for a tow. They looked at my car and even fixed the problem in a timely manner , no hassle. I highly recommend this towing company.

This shop is amazing with a group of very nice employees. I travel around from shop to shop all across the country selling auto parts and this it one of the nicest shops I’ve been too. While I was stopping in for work I had an issue with my car, the general manager fixed it within minutes and didn’t charge me a dime! Great place to get your car fixed and meet good people in the process!

Really good customer service and good prices. I’ve been here twice so far. The first time I had an issue with my brakes and they replaced all of my brakes for a fairly low price (lower than you can get at other places) and had my car back to me the same day. They also give nice student discounts. The second time I was here for some noises I was hearing near the front of my car they checked it out to find out it was just a rock in my tire and they charged me nothing. Overall probably the best service you can get in town and the team is very personable and helpful.

They are very helpful and amazing people. My car was at their shop for two days and they didn't charge any storing fee or nothing, they also explained well about the issues my car could have. Very honest and very great people. I 100% recommend

Our car was stored with them for a week or so. Storage and towing prices were very affordable. Everyone was great to work with. They also do services on your vehicle.

Dion is amazing to work with. My husband was in a fatal car accident and his team showed up on the scene and Dion was so helpful and sympathetic in our situation. He helped us with trying to get a hold of our insurance company since they were giving us the run around for over a month. Dion took the time out of his day to always return my text messages and phone calls doing all he could in helping get this matter resolved. I would highly recommend this company. Thanks Dion for all of your patience and understanding!

Retrieved U-Haul from them. Went to the U-Haul and it was left unlocked. Opened the door and it smells like something died in it. It smelled awful and it was filthy. Previous renter had an animal inside and they never cleaned it out. Service airbag light on inside, headlights are pointed inward so far it barely lights up the road and the lever to the seat is broken so I have to drive 10 hours with my seat so far back I can barely reach the gas pedal. Called them to see if they could maybe even clean it for us and was told that isn’t their job and someone could have possibly squatted in it in between rentals and wasn’t their problem. Horrible customer service and spent our 2 hours we were supposed to be loading and moving, going to Walmart purchasing cleaning supplies and scrubbing the thing down in the parking lot. Awful awful awful experience with getting a U-Haul at this location!!!!

Had my front breaks replaced and they took care of me quickly and all was replaced. Price was comparable with others. My son's car died at work. They picked it up and replaced battery and both vehicles back on the road.

Excellent mechanics! I moved here recently from out of state and was worried about finding a good repair shop, since honest mechanics seem to be few and far between. These guys were both honest and very nice, even staying open a bit later for me so I could pick up my car! I’ll definitely be bringing my car back here for any future issues

This is my favorite shop in Bowling Green and the surrounding area. When I lived there, they fixed up my Focus ST and were always chill and helpful. The guy Dylan there was especially great, and was always available and helpful in answering questions. He has a MazdaSpeed3 and it was great working with someone with such a similar car. Definitely recommend this shop to anyone needing some real mechanical work done, and especially to enthusiasts who want to understand what's going on with their car and feel respected by the experts, even if you're only an amateur.

BG Towing & Repair moved my broke down Subaru from Toledo to Sheffield Village, which is almost 100 miles, with no issues at all. They were on time, professional, polite and friendly. Their communication was clear and made me feel like they really knew what they were doing and they actually care about their customers. They used the correct equipment for my AWD car, both to transport it and secure it to the truck. I would not hesitate to contact them again if I needed a tow in the Toledo area. Thanks again BG Towing!

I went on a Saturday (they fit me in for an emergency) and Dylan was the nicest man. Usually for women going to a repair shop is very intimidating and men will take advantage of you not knowing cars. Here Dylan explained everything to me very thoroughly, was SO nice, and had great knowledge of vehicles. I will be coming back if anything ever happens again!

Got me in fast, sat in comfy chair,pleasant nice people. Thought I had a very pricey problem. Told me I had a different problem.cost me 1/5 of original price ..will never go anywhere else. Love them all, they know their stuff. Like to have fun, and are easy to have with. They all treat you like an old friend!, and they are honest!!!!!!😄👌

I am a Uhaul and Personal Car repair customer and highly satisfied with both experiences! Best shop in northwest ohio in my opinion (and I've been to a lot with different vehicles). Dylan and Jeremiah (main technicians/manager at the shop) both know what it takes to provide excellent customer service and live up to standards they claim to have on their website. They were patient, knowledgeable, considerate, and understanding. And got the job on my Jeep Grand Cherokee done right, that no other place could figure out or fix. I will be going here for vehicle maintenance and repairs from now on.

After my son had a rear coil spring suddenly break, Dylan went above and beyond to make the situation was taken care of in the best possible manner. I was treated like I was his only customer, never rushed or dismissed. They were honest, compassionate and willing to do what was necessary to help get my son back on the road after being stranded over 125 miles from home. I could have been charged anything in this situation being that all the business was done over the phone, but the final price was actually lower than first quoted. They are honest and reliable. I would definitely recommend them to anyone who needs service.

I have used B.G. Towing & Repair since 2015 for all of my vehicles. My company has used them prior to my arrival. Their service is quick, courteous, honest and inexpensive. I highly recommend them to all of my customers. I look forward to the future and all that they do for us.

I'm giving them three stars because I like them as a business but I've recently began to feel really sketchy from them and now all I hear is negative things about this place. I got my car in March of 2015 and since I got it they have handled all my repairs and I've never had any issues with getting it all done and being timely. But it seemed like every time I got my car fixed I would turn around a month later and it would be something else wrong or even more wrong. Now keep in mind I got my car in March of 2015, I also got a new battery then too because the winter killed it. Last month I had my car towed there where I find out that my battery is completely dead. And I thought batteries were suppose to last you wayyyy longer than a year but since it was something simple I was fine with it cool they fixed it and my hood no problem. Took it back last Friday to have my tourq mounts replaced got it back the same day, excellent speed in service. Today I had to leave my car at tire man because it started over heating yesterday and there was a burning smell and steam coming from my engine my oil light popped on But apparently I had oil in my car still so they think the problem is bigger. My moms pissed because she thinks it's something they should have picked up after seeing my car twice in the last month. I use to think they were good and trust worthy but every time I get my car back it's more problems and now I'm without a car again. They are nice a reasonable people with good speedy service sometimes but now I'm pretty suspect since i,just got my car back from them so use with hope I suppose. It just doesn't sit right with me that it's always a issue no matter how much I get fixed. And when I say I use bg towing and repair its always negative impact