⭐⭐⭐⭐⭐ Review for Wright Tire & Auto, LLC
We had an absolutely outstanding experience with Wright Tire & Auto, and I can’t say enough good things about their team — especially their driver, Brandon.
We had a driver stranded on the side of the highway for many hours after the first tow company we called failed to show up and couldn’t provide any updates. After waiting far too long, we reached out to Wright Tire & Auto, and the difference in service was immediate.
As soon as I called, the phone rang one time before someone answered. The person in the office was extremely professional and efficient. Once I gave them the go‑ahead, driver Brandon called us right away, confirmed he was on the way, and even reached out directly to our driver to reassure him that help was coming. He kept us updated the entire time — something we truly appreciated.
He told us he’d be there in 30 minutes, and he absolutely delivered. Despite extreme weather and dangerous road — conditions that caused other towing companies to turn us down — Brandon still made it out. He called again when he was pulling up to the scene and had both our driver and the semi safely heading back to our shop shortly after.
Meanwhile, the original tow company still had not even arrived.
On top of the outstanding service, Wright Tire & Auto offered an excellent price, especially considering the weather, timing, and the fact that they provide nationwide towing. You simply will not beat the service or the value.
This company is truly amazing — fast, respectful, reliable, and incredibly professional. Brandon was top‑notch, and the entire team exceeded expectations. We are extremely thankful for their help, and they will absolutely be our go‑to towing provider moving forward.
If there was a zero this would be one. This is my First ever review, Ever. The company drove into a one year old concrete driveway with a single axle wrecker and a vehicle on the bed. The call was to get keys from the inside of a car. Total disregard for others property. Not happy!
We requested my son’s car be towed to our home after an accident - the driver said they couldn’t and had to tow it to the lot. I have no issues with the initial fee to tow the car after an Emergency call / accident. What I do have issues with is that the car was towed to their lot the just before midnight on Saturday. They then towed it to our home around 10:30 AM on Monday. They charged us for 3 days of lot fees AND additional charges to tow to our home! They had the car for approximately 36 hours and charged us for 3 days - and then for additional towing fees to take it to the place we requested it to be towed to begin with. Completely unethical grab for money.
Had my vintage automobile towed here for service. Thought I was getting decent service and feedback on what needed to be done. Found out someone there allowed a 3rd party - who was unknown to me - some sort of access to my vehicle, discussed the repairs and estimate of remaining work to be done. If this was not bad enough, they gave this person my private cell phone number. This led to a lot of unwanted messages. I found it to be very unprofessional.
Does not show up on time and takes forever to respond. Does not do their job. Illegally tows cars from parking lots they’re not allowed to tow from. Workers are super rude and do not respect your time. Horrible service, do not use.
I locked my keys in my car yesterday and Brock came out and opened my car very quickly. He was professional, friendly and efficient. He is definitely a great asset to Wright Tire & Auto!
Thank you Brock for getting me safely on my way again!
Our motorhome was stuck in 5"-7" of grass/mud, so I contacted AAA and they sent out a massive tow truck from Wright Auto & Tire in Bowling Green, Ohio, to extricate us from our predicament. Joe was very professional, obviously knew what he was doing, and had our motorhome back on the road in about 20 minutes.
Best service & kindest people ever!! Brock is the best tow truck driver IN THE entire world & I cannot be convinced otherwise. 100/10 would recommend .
Was in Bowling Green dropping my son off to college and got a flat tire . AAA sent a truck from Wright Tire & Auto . Driver came and assisted in getting spare tire changed . I needed the tire plugged and was in a hurry . When I got to the shop the ladies in the Office were great ! Got the work done almost immediately plugged tire , swapped out spare and got me on my way . Excellent Job taking care of an out of towner . Thank you guys so much .
we use them for our fleet vehicles. seem to be always willing to take the work, and fast turn around. I’ve also used them for personal work as well. they’re usually priced fairly, and don’t mind if you bring in your own parts. The office staff are usually pretty nice, watch out for that one little girl, though, she’s kind of a weirdo.
Broke down in the Ohio Turnpike. These guys helped us SO much after a snafoo. They towed the camper to their shop and Got the camper fixed literally overnight and at a great price. Thank you will never really be enough.
Definitely one of the nicer shops in town.
They get a bad rap because they also do the towing in town. Like when someone parks illegally in front of business etc.
But as a repair service they deserve a way higher star rating.
My story is; I had them do my U joints.
I was burned out working on my truck after doing tons of stuff to it the last 2 months. For once I just wanted to have someone else do it.
Straight forward, no nonsense, job was done really fast. The repair was less than I thought it'd be. Very very fair pricing. I looked under the truck and their work is solid.
I know what that job entails and how much time etc.
They were spot on, no gouging, no bullshit.
Oh my god oh my god shakedown,shakedown no other words , these people are total crooks, please I beg all semi trucks & heavy equipment drivers don’t ever contact this tow company , once I receive the invoice I’ll come & post, the company driver blew drive tire 7/30/25 in Ohio on route us 20 ,he claimed it cause him to jack knife going through the S curve, on coming driver stuck his driver axle( thank god her & the children are safe)per the Ohio state police statement, they’re contracted with Wright,I had options who I could use to tow my,$720 an hour ,wow.My truck is an ugly duckling, with full coverage insurance that the police verified,Wright towing didn’t believe me, so they towed menards trailer that wasn’t involved at all in the accident for collateral ,from Wednesday til Monday $7200 , they dispatched trucks that didn’t get used & still put the charge on the bill, please stay clear, I’ll post my receipt tomorrow, stay clear
Recently had a flat on I-75. Troopers got there first and actually fixed my tire, but the tow truck driver from Wright Tire didn’t give up on me. He called until I answered and it turned out I still needed help and he was there! The customer service here is top notch if you ask me. I will be telling my friends who have college kids in the area!! Thanks again guys.
I broke down over 2 hours from home. Unfortunately, I don't know the guys name that came to help me but, he was the nicest and most understanding man. He made me feel safe and was just so cool overall about the whole situation. I appreciated that so much. Even though I don't live close to Bowling Green. I HIGHLY RECOMMEND this company. Thank you for making an already stressful situation so easy.
I don’t know how they are on their personal repair jobs but I know I drove an hour and a half to purchase a car from JUSTIN and he told me that the belt was just squeaky turns out the belt and tensioner are messed up and it’s a 849$ fix. Thanks a lot pal. Oh not to mention half way home I noticed the clock and date were set back which means the battery was purposely undone to remove the engine light what a thing to do.
We had to stop on a long trip due to car issues. They got me in me in quickly, diagnosed the issue and helped me out. Everyone was super nice and if I lived nearby, they would be my go to!!
I have read numerous reviews complaining about the cost of towing from this place, My sons 19 yr old girlfriend went into their office to get her car after 2 hours of being towed and expected to pay around $145 they then told her it would be $300 because it was a police tow. This is ridiculous to take advantage of a college girl like this! There are limits to the amount that can be charged per the Public Utilites Commision which are $129 for the tow, $17 for storage and $25 for administrative fees. They charged almost $200 for the tow, $40 for storage even though it was there for about 3 hours, an additonal gate fee $40 even though it was during buisness hours and a fuel fee! how is fuel not built into the cost of the tow??
Kenneth and Wright towing did a fantastic job towing my vehicle from Bowling Green to Columbus. They were on time and transported me and my vehicle home in a safe manner. Kenneth was a pleasure to ride with. I would most definitely recommend Wright towing.
Extremely predatory company. Had my car towed from a friend's apartment complex after only being parked for 2 hours I called up to the location to ask about the cost and after being told it would be $150 i told the woman in the phone I absolutely would not be able to afford that on such short notice she became rather rude and I responded in kind. the end result was her adding "additional storage fees" which brought the total up to to nearly $200 (which obviously i still could not afford
I really don’t leave comments. I’m not a Internet person, but I had to learn to leave a comment. I wish I can give more than five stars. The tow truck driver was extremely nice. I had a very good condition Mercedes SUV seven seater which I had just recently installed two new batteries for new tires oil changes in all the maintenance was done When the car shut off for me on the highway at night time the tow truck driver after dropping my truck to the workshop drove to the nearby town and drop me off for a very convenient restaurant told me everything I needed to know charged my phone went way out the way to turn my car back on, but he was a smart man who told me my alternator is down When I left the car. I’m from New York. I was thinking these people gonna charge me heck of money and tell me this is wrong that’s wrong and this is wrong and I don’t have any choice but to listen to them and get back on the road, but they were extremely honestvery helpful. Extremely very good pricing and got me out the next day very professionals. I appreciate your business highly recommend you guys.
When my daughters car wouldn't start in BGSU's long term parking I called a local shop which wasn't able to help us at that time but they recommended Wright Tire! The car was picked up within the hour and the repairs went smoothly even though I was all the way in Cleveland at the time! Joel was great! Thanks for helping us out!
Sunday, 04 August 2024, I had a tire shred on my F - 150. Contacted Wright's Tire and Auto for assistance. Brock, their rollback driver came out and got me and my truck. I was on the phone, multiple times trying to get through to my insurance company, to no avail. I was getting more pissed by the minute. Brock started cutting up with some really funny stuff,
deescalating my personal situation. He's one cool and funny dude. The only reason Wright's got a 5 outa 5 rating, is their rating scale didn't go high enough !!!
The ladies in the office were beyond friendly, and patient with me... Very nice people in the office !!!
I highly recommend Wright's Tire and Auto in Bowling Green, Ohio if you ever need a great company.... And ask for Brock to come to your aid... You will not go wrong !! Thank you Brock and Wright's Tire and Auto..
A. Scott Davis Sr.
Dragged the front end of my car damaged the guarding underneath and never paid for the damages also took a month of calling the shop and getting the same old “we’ll leave your name and number and he’ll get back with you”. Terrible services and absolute rookies for drivers. And still as months go by no word no nothing from the company. Pathetic.
worst tow driver ever. He was upset that I stayed with my car being towed to the repair shop after breaking down on the highway ( I rode in his truck ). He said nothing for the 30min tow and blasted his heavy metal for the entire trip. After going as far from the business as possible (but still in the parking lot, he put the car in the middle of the main passage instead of a parking spot. When I asked his name, he flatly refused. "I refuse to give you that information, Sir." I called their main phone number and the dispatcher also refused to tell me the drivers name or ID number and told me to call AAA, since they sent him to me and the dispatch has so many trucks and drivers, he had no way to know who the driver was or which truck was dispatched. I took pics of the drivers truck, his face, and his license number. I called AAA (they sent him) and they also refused to tell me his name or his ID number. they all pushed me off and expected me to wait 3-5 business days for anyone to call or talk to me about my complaint, so here I am........trying to find anyone that cares about the worst tow truck driver ever (AAA for 30yrs)
Great, friendly, quick service. Our camper blew a tire on I-75 and they came and took the tire and brought back a new one and we were good to go. Highly recommend!
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