Advance Auto Parts in
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Address:753 Columbus Ave, Lebanon, OH, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:45036
Working Time and Location
What clients say about Advance Auto Parts in West Lebanon (OH)
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Stopped into the Lebanon Store after "visiting" the competitor down the street, because they told me that the lightbulbs for my van were not "twist and turn" so they could not change them. Kevin walked out to my van, lifted the hood, took out both bulbs and replaced them within 5 minutes. Needless to say, Advance Auto Parts in Lebanon will be our only stop going forward. Great service, polite, and courteous.
Aug 20, 2025 -
Took my vehicle’s starter to be tested on Wednesday, the employee who tested the machine insured me that the starter was good, even checked it twice. When ask specifically about cranking amps, employee said machine didn’t give that information, however, another employee walked over hit a button and all the info I asked for was there. So starter is “good”, bought a starter relay and was on my way. Car started up but then died, completely as it had that morning. Had my car towed from the gas station to a local garage for $150. The auto garage calls the next day and tells me that my vehicles starter was bad and they will fix it for $535. What could have been a $200 purchase from AAP plus my time ended up costing me $685 and them a customer. Lesson here is don’t trust the machines at this place, and go with your gut instinct.
Jul 11, 2025 -
The salesperson was so helpful! Helped locate the correct headlamp for my car, suggested durable wiper blades and even installed them for me! Wow! What great service! Thanks!
Dec 14, 2024 -
Called to rent a tool, they had it and was in and out. Returned tool and got deposit back.
Dec 07, 2024 -
My favorite Auto Store! The customer service is always ? and beyond. These guys always make sure all questions are answered to the best of their knowledge and will go above and beyond to help. Rick is always the guy I deal with and he is patient and makes sure I always have what's needed. I highly recommend Advance Auto for all of your needs!!
Nov 20, 2023 -
Thank you guys helped me out before you was supposed to be open and got me back on the road when my truck was overheating got me the part I needed and had plenty of info thank you it's greatly appreciated yall are awesome
Oct 11, 2023 -
Great customer service! I needed wiper blades for my Sienna. They even installed them! Thank you Kevin S!!!
Apr 04, 2023 -
Rick tested my battery for me and made sure the posts had a good connection. He patiently answered my questions and made sure everything was working properly before I left. I will purchase my future automobile needs from this Advanced Auto Store because of the great Customer Service!
Oct 22, 2022 -
I bought a defective headlight light here (in no part was it their fault) and their exchange policy/service far exceeded my expectations. Excellent service
Apr 16, 2022 -
Purchased the correct part I needed, with their help selecting it for me! Also free install. Will be back.
Feb 12, 2022 -
Friendly atmosphere, went to get parts for my car, and cashier representative was really helpful in helping me decide which was best, and for the money
Jan 29, 2021 -
Helpful, friendly, and had what I needed. One of the guys even waited patiently while I found the size of an oddball hard to find part that I was in the process of engineering. Thank you!
Jan 06, 2021 -
Y'all this location will not get my business. Cashier was RUDE and they treated me badly. I left in tears. No place for a woman Especially one who knew more than them about the part. They couldnt put a headlight in. I got a refund and left and went to wilmington auto zone
Dec 05, 2020 -
They had the Motorcraft atf i needed in stock and at basically the same price or cheaper than everywhere else I would have had to order it from so I was happy. It was a quick and easy trip in and out.
Sep 30, 2020 -
Clean, great workers who have always helped me find lots of good items. They have always had what I needed
Jul 10, 2020 -
Horrible! They dont help you. Just point you to that shelf area and say, " that's what we have." Same employee been there the last 10 + year. This is why I hate foing here!! Disrespectful, Unhelpful!
Jun 03, 2020 -
Super quick service, and pleasingly helpful and kind. I hate replacing windshield wipers but the gentleman helping me not only searched for the proper for our truck wipers as I had no clue, and even replaced them for me and disposed of my old wipers
Jan 31, 2020 -
Got the windshield wipers i wanted but the cashier would not give me the discount on the website had to order them online then go back in the store and pick them up.
Dec 04, 2019 -
Amazing!! Needed headlights ( lowbeams ) + checked Google. . it sounded pretty simple and even though I called around.. most garages made it sound like it was really difficult and nothing was cheaper than $125 one dealership said 175... Seriously? So I thought about advance auto and I gave them a call...went over & the car wasn't exactly easy but they stayed out in the cold & worked on it until it was finished!!!
Dec 02, 2019 -
Anyone who works on their own cars, has their own preferred parts store.... Advance Auto has always been my go to! They typically always have what I need in stock, and if not they'll have it either a few hours later or the next day at most! Prices are Competitive to all the other Parts Stores, as are Warranties/Guarantees... Amass at this store in particular, the Staff really know their Stuff!!
Sep 28, 2019 -
Helpful, knowledgeable employees. If don't know, they are glad to find out. Parts usually in stock, if not, next day. Easy to find merchandise.
Sep 23, 2019 -
Excellent service and attention to our needs. Special thanks to Ken Johns who went out of his way to help!
Sep 12, 2019 -
Oh my God ozone better these guys refuse to help me check my fluids because they said that wasn't their job AutoZone came out and you checked every single one of my foot when I only asked him to check brake fluid transmission fluid so yeah
Aug 29, 2019 -
I have been having problems with my battery and stopped by Advanced Auto Parts. They were very helpful, came out to the car and tested my battery, starter and alternator for free. I had no idea they offered that service! Very friendly and who can beat that service!
May 14, 2019 -
Looked web site before going. Had nothing I looked at in stock just high end.everything I wanted was two day wait. Store's not linked buy at one store other store has no info on it including warranty info
Feb 24, 2019 -
Arrived at about 7:30 am, the posted opening time, to pick up a part I ordered online. An employee waiting outside informed me that the key-holder had not yet arrived to open the store. I ended having to wait until 9:00 am, watching other customers come and go. Employees were super helpful once the store finally got running, but it was not a good impression overall.
Jul 12, 2018 -
Great expedient service. Needed a battery replaced. The old one would not come easily, but the team kept at it in the below freezing wind chill until they could free it.
Jan 03, 2018 -
I called today with a problem I caused on my camry. talked to nick and then went up. he came outside with me to the car and found where I had gone wrong in short order. I was unable to find the cap to put back on the coolant box after adding prestone. he found it as I did not remember it was attached to a tube coming out. old persons mistake. I appreciate he helped me. class act. thanks.
Nov 11, 2017 -
I love this place. I've been here multiple times with various problems and they have always gone out of their way to help me out. This place does it right.
Dec 19, 2016
Nearest Junkyards to Advance Auto Parts
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