Andrew and Dale the (A-Team) did a wonderful job getting us into our Chevy Colorado. They were quick on getting us financed and both were very friendly. They were professional in all aspects and would recommend them and Economy Car Lot to anyone.
If I could give negative stars I honestly would this place is the biggest joke I have ever seen went in for a SUV they wanted like 12k something for it ok thats far for what it was but 7k down no backing on their cars the salesman had to of just gotten hired out of stupid school or something I don't know what's up with the staff but all in all stay away from here go to any other places for your vehicle this one will just screw you over one vehicle we tested the breaks where sticking told them they just out it back on the lot saying oh its okay
Nothing but great things to say about them. From the moment we walked in the door, they provided excellent customer service. We found a phenomenal truck at a spectacular price! Thank you Economy Outlet, especially Heath who helped us through the whole process!
The guy that we talked with didn’t seam interested in selling a car he ran my wife an is credit we’re weren’t approved told me to bring down a well qualified bower to get approval I had my mother with a credit score of 700+ come down and fill out the paperwork to be a co-signer and she was also denied. The two cars I originally wanted I guess were sold so we decided on a different one a Chevy traverse. But wasn’t able to get it so I took my business to another place where we were approved to make a 15,000 purchase
No one there looked like they were interested in selling a car. And I also wasn’t given my target gift card as promised Either I won’t be doing business with your company anymore. The car I bought also came with a warranty. Your guy said the cars are as is no warranty offered
My wife and I were out car shopping and stopped at the Economy Auto outlet. We looked over the inventory on the lot and went in and met with salesman Heath within 3 hrs we were leaving with a car. He was very helpful and wasn't in a hurry to just put us in a car, we got the car we wanted.
Buyer beware. I would not purchase a bottled water from this company. When asked if they would send me a picture of a truck in natural lighting before making a 5 hour trip to look at it, I was told “NO. If we do, it’ll cost you more money.”
Huge thanks to Heath for helping our daughter get into her first car! He made the entire process quick, easy, and honest. Excellent communication and top-tier service. We highly recommend asking for Heath if you're in the market for a new ride!
Scheduled an appt to view a car they assured me was still available. Drive 30 mins to my appt and when I got there was told " Sorry, that car sold on Saturday." My scheduled appt to view it was made DAYS after the sale btw. Then the employee who is apparently the manager just turned his back to me and went back to his desk. Called back later to see why they wasted my time and was told the manager has the choice to call and let you know that the car is already sold or not. So, for whatever reason, Dale decided to make me waste my time. Do not waste your time looking at cars here! If I could have given 0 stars I would have.
I bought a suv from Ken on the 21st of November left dealership at 6 when closing drove home a car that smelled so bad of cigarette smoke that they smoked in opened moonroof on way home to air out because I had a 40 minute drive got home and moonroof would not shut. Called Ken in the morning he wouldn’t even get on the phone texted him and he said have somebody look at it. Took it to another dealership it’s costing me 2000 to fix. You are a terrible person and terrible dealership.
This place is a scam!!! I need $4000 worth of work on my vehicle that I just purchased from them! As soon as I pulled the car off the lot and went down the street for not even a mile the engine light came on. I took it back and they were like it’s your car now you can do whatever you want with it. I got a diagnostic on it and it’s going to need some work. On my way home it began to overheat. I’ve been borrowing a car while it’s getting fixed but I’ve been having to take it back multiple times to get fixed. They knew it needed this work too because you can see the trail of them trying to fix it beforehand and then covering it up when they saw the amount of work it really needed!
A nice place to shop a car. I paid several visits to the dealership for testing out several cars interested. The sales people are very polite, patience and very helpful. They even let you take the car away to your garage to check the car out. I actually felt a little guilt later for not making a purchasing with them. They are very nice people and a good dealership. My best wishes to their success!
Horrible place to buy a vehicle.
Their computer systems down since last week and we had to get family to take time out of their busy schedules to test drive it/look at it for us. We are in desperate need of a vehicle the car we are currently in a very unsafe car and they seemed to want to help. Several staff members knew that it was on hold and we worked close with staff to get this for us. Been talking to them so they knew about it and they told us it was being put on hold but when we got there today and sold it out from under us. They only care about making a sale. I don’t recommend at all.
They honestly didn’t even care about it.
Even after we left my wife called to cancel our appointment to finalize the sale because we were so upset so we weren’t even able to see the lady and when on the phone she didn’t even care. Adding insult to injury. What doesn’t make even more sense they claimed to sell it the day before but the price was upped online today still showing it’s for sale. We dealt with Heath and Shauna.
You’d have better luck at buying a car from Matilda’s father Harry Wormwood from the movie in 1996.
I purchased my Nissan Altima car this dealership was awesome made it easy and quick for me to get approved I worked with heath and couldn’t be more happier :)
I do highly recommend economy
Stopped in a couple days ago to look at a Jeep wrangler I wanted and the staff was amazing, they gave my husband and I the information we needed and yesterday my husband called them to tell them we were coming back in to pick it up, they had it ready to go when we got there and all we had to do was sign the papers they had prepared ahead of us arriving. We were there for maybe a half hour and out the door we went. The staff was great and made the buying experience very friendly and fast, would definitely recommend to family and friends and I we be using them in the future if the occasion arises and I need another vehicle.
We had an exceptional experience at Economy Auto Outlet! We appreciated how the team took the time to listen to our needs and guided us towards the perfect vehicle within our budget without any pressure.
We highly recommend this dealership to anyone looking for a great vehicle and a smooth, no-stress buying experience. Definitely a five-star operation!
I've looked at several different dealerships trying to find a vehicle to purchase and found most of them very rude and dismissive. Economy Auto Outlet was the total opposite! Very friendly and welcoming staff Keith and Steve were the best! Definitely recommend buying from them! They made the whole process easy and stress free. I can't thank them enough I'm very happy with my new Jeep!!
Love this place! This is my second vehicle from the and I worked with Steve each time! Steve was able to get all my questions answered, I could take as many on a test drive as I wanted with no rush until I found the right one plus I got a fair price for my trade in and off the lot in the new car same day! Definitely recommend!
First time buying a car and DALE KLICK made it such an easy process. such a great nice guy who thinks about other peoples situations and interests and finds them good deal. Thank you so much dale I am extremely happy
If your ever in Massillon looking for a car go to auto economy outlet and look for dale to make a good friend and get good prices
Andrew was very patient and helpful. Test driving was a nightmare for me but he just kept looking for the right vehicle. Financing was relatively quick and easy; I was given a great opportunity! I recommend seeing Andrew, he knows his stuff because he’s been there for a hot minute, and he’s kind. I’m enjoying my new vehicle!
I was shopping around dealerships from Navarre to North Canton and wasn't having much luck finding a older, low-mileage used vehicle. When I did I found salesman to be uninterested at best.
Then I discovered Economy Auto Outlet and Andrew Heppe. We came to the location on a Wednesday having found a car we wanted to test drive. We met with Andrew and within 15 minutes we were test-driving the vehicle.
I test drive three vehicles that day and never felt rushed by Andrew. He was very informative about the vehicles and quick to answer any questions we had.
We found the vehicle we wanted, due to some insurance problems I was unable to close that day. Andrew held the car for me while I worked out the problems and by Saturday we returned to the dealership and closed the deal.
I was very happy with my whole experience with Economy Auto Outlet and would definitely return to them if the need arose. A great selection of affordable cars and trucks.
Would highly recommend Andrew Heppe as a very knowledgeable car salesman. Very personable and very professional. Couldn't say anything bad about him.
300 Tommy Henrich Dr NW, Massillon, OHAuto parts store
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