What clients say about Salem CDJR Service in North Salem (OH)
“I’ve had nothing but positive experiences with the Service Department! I drive 35 minutes just to get my oil changed because the team is always professional, friendly, and helpful. Service Advisor, Zachary is the best! He also goes above and beyond with other services, making it well worth the trip every time!”
I was in the market for a truck after my old vehicle stopped working. Thanks to Antonio I was able to walk away with a 2021 Chevy Colorado, even with my less than ideal credit situation. Thank you and the sales team for helping me through the process.
I cannot say how grateful I am for this dealership! They worked for hours on getting me into a great deal! Matt Durisca was my salesman and I’m so happy! I didn’t think I’d get approved but we did and worked it out! Thank you to all involved!!
I Can Not Say Enough Good Things About Salem CDJR !!!! Every Single Person At The Dealership Was AMAZING Especially Our Salesman Steven, He Got Me Into The Jeep Wrangler Of My Dreams And Many Everything Super Easy And Enjoyable The Payment Was Agreed On Befor I Even Got To The Dealership And They Never Waived From The Agreed Apon Payment. They Have Kept In Touch Over The Last Few Days Since Bhying It And Made Sure Everything Was Going Well And Actually Want You To Reach Out And Stay In Touch, So Happy I Took The Chance And Made The Change, Thank You To Everyone Who Helped Make This A Great Experience p.s. DJ Has Great ???
They did a great job on the oil change. Very informative on updating and keeping the vehicle updated on the maintenance add mileage requirements. Go out of there way. To help..!!! Hope I might have a chance to win the TV they have in here 62 inch. WOW will be coming back!!
Everyone from start to finish was helpful, attentive and transparent with my entire service experience. I have two other choices of Jeep dealers closer to home, but I will continue to come out of my way for the best service that Salem provides me. Thank you everyone!
The service department is extremely accommodating and professional. The showroom guys were respectful and knowledgeable. I will continue to bring my cars here for service.
I can’t say enough about the service. Zach and the crew went above and beyond when it came to servicing our vehicles. The dealership has earned my respect, and I will definitely come back knowing how well you’re treated here.
Our entire experience with Salem CDJR has been great. My mother in law and i came in to look at a car we found online that fit her budget.
From the moment we arrived, the staff was extremely accommodating. We initially met with DJ, for her test drive. We returned the next day to finalize paperwork. DJ happened to be off so we met with Clay and Tony. Without missing a beat they were able to get our paper work together. The process was extremely smooth. We had to order a window switch for the car, we were advised that service would give us a call when the part arrived. 2 days later we received a call from Rick in the service department. The next day I pulled into the service bay and Rick was on the ball and got us all taken care of. Good service is something that is hard to find. At Salem CDJR the entire Team goes above and beyond. A big thank you to DJ, Clay, Tony and Rick for their outstanding customer service.
I showed up to the dealership with no appointment and in desperate need of service. I was backing up out of a patients driveway and damaged part of my undercarriage. The staff graciously assisted and tacked it up. Thank you again!
Got a 2019 Durango. Car was as close to new as you can get for a vehicle with almost 70k on it. Zachary Ferg was my salesman and he was totally straight up and legit with me. Couldn't have asked for a better team. Highly recommend them to anyone looking for a vehicle.
Standing here writing this review because we are bored. It's great that this guy is explaining everything to these customers, but these people are going to be SAE Master technicians by the time he's done. Really wish they had more than one person in here. The guy was super nice though
Ryan Hardin provided great insight on the new Jeep lineup. Presented me with options that allowed me to make an informed decision to wait for the new lineup. I’ll be back to make my purchase off Ryan!
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