North Ridge Auto Center in
New Madison (OH)

Bought a new wagon for the family here after eyeing it up on marketplace. Fantastic price and great service. Had the paper work finished up very quickly and drove home all within an hour, which having a toddler with us was priority. Very quick and painless and if you're looking for a used car there is no place better.

Just recently purchased a vehicle. I traveled all the way from Pennsylvania thinking this was a trustworthy dealership. As I only had my jeep for 3 days until it started to die on me. Then within a week I had to call the tow company and receive a new battery thinking that was the issue . A few days later the truck did not start again. I reached out to the owner Jeff, he was insisting that this has never happened while the jeep was on the lot which I highly doubt. He was very rude when trying to find a solution to get the jeep to Ohio to have them look at it as a jump wouldn’t even start the truck for me at this point. I should’ve known as the vehicle gas tank was on E when sold to me. Not satisfied at all as it hasn’t even been a month since the purchase now I have no vehicle to drive. Highly disappointed and upset.

Very Nice and Respectful and Helpful will definitely Recommend to All My Friends and Family I Got a 2020 Ford Explorer from there and I Absolutely love it thank you North Ridge Auto So Much Appreciate Everything

Wow thank you so much jeff for helping me get a car from your shop. If I can give North Ridge Auto Center 10 Stars i would. ☆☆☆☆☆☆☆☆☆☆. Thank you again North Ridge Auto Center 🙏🏽

Wonderful blessing to us! We love our jeep! Those who bless will be blessed! No wonder they are selling as many vehicles as they are! Honest people who deserve it:) and what a wonderful young man who does the detailing:) Enjoyable experience all around! Thank you all!!

My Second vechicle purchase from here, Jeff is honest and helpful High quality rides🏁

I absolutely LOVE Jeff! He made the whole process so much easier and he isn’t the type of car salesmen that will sell a lemon. He cares for his cars just like his customers. I got a VW suv and I have never been happier with a vehicle and company ever! Forever will recommend Jeff!

We had a pretty cut and dry experience here. The person was friendly and the garage staff was super friendly. There was some work that needed to be done to the car we bought, so be sure to go over them well, or maybe take the car to a mechanic first. Sound advice for anywhere though. We'd come back here, when the time comes, to see what else they have to offer. Cars are clean, and they seem to take a lot of pride in that.

I truly can’t express how amazing my experience was at North Ridge Auto Center! From the moment I walked through the doors, I felt completely at ease. The entire team was so friendly, welcoming, and genuinely focused on helping me find the right car and not just trying to make a sale. They really took the time to understand what I wanted, answered all of my questions with patience (and absolutely no pressure), and made sure I felt comfortable and confident throughout the entire process. I could tell they genuinely cared about me leaving happy which I absolutely did! I ended up with a car I’m completely in love with, and the entire experience was smooth, honest, and honestly so enjoyable. So I’d HIGHLY recommend anyone who’s looking for a car to come here!!!

No issue with vehicle (so far). no pressure sales before purchase but after sale, No customer service either, it feels like the dealer thinks they've done me a favor by selling us the truck and we owe them the leg work to finish the sale out. Ive never purchased a vehicle used or new without a full tank of gas. Let alone have to negotiate how much gas the dealer is going to put in the tank. Then after negotiating (They didnt fill the tank) , having to drive their employee to the gas station to get the gas. Ive also never traded in a car, and the loan not paid off almost to the day that the payment was due. Ive never been asked by a dealer to call the bank where my old cars loan was through to see where the title is, again for a car i didn't own anymore. Then to be asked multiple times for a review. In all honesty, a full tank of gas would've made this a 5 star review.

I recently purchased a Dodge Ram Promaster City cargo van from Jeff and he was great. Very nice guy. Made the buying experience very easy and fast. The van was a great buy and I will definitely stop in again when i am ready for another vehicle.

We love the red Jetta we bought for my daughter at North Ridge Auto Center. Jeff was friendly, professional, knowledgeable about the car, helpful in working with us to get a fair price, and answered all our questions. I highly recommend doing business with North Ridge Auto Center in Madison, OH! ❤️ 🚗

Was very apprehensive about purchasing a new (used) vehicle. Reached out to north ridge auto on a 2018 Nissan Murano that caught my eye. They were very responsive and helpful with all of my questions. Filled out online application process went very quickly!! Made appointment to meet and test drive with Jeff the finance manager and had a very professional experience!! Needless to say I bought the car!!! Thank you for being so understanding and helpful with my process!! Very happy with my experience here!!

Jeff helped me get approved for really nice 2018 volkswagon with 31k miles on it. Hes super cool and very honest. I'd definitely recommend this place, and go through him again.

Bought a 2019 Kia optima from these guys best used car experience we ever had car was better than advertised and worked with us on out the door pricing very well represented vehicles.i highly recommend doing business with Northridge I know I will in the future

Had an awesome buying experience here on a quality vehicle. Honest, genuine, transparent communication every step of the way, from the vehicle history and condition to pricing and financing options it felt like we were actually working together, not against each other. I highly recommend North Ridge for anyone in the market for a used car.

Was looking for a car in a pinch, set me up day of with a used Chevy trax very easy buying. Dealer provided great service and fast action. The car is in great condition and after a month I am extremely satisfied. No issues and drives great, looks almost brand new as well. Recommend to anyone in the area looking for a used car.

I've done business with Jeff/North Rdige Auto, on a professional level for atleast 10 years. I wasn't really shopping for a car but the perfect one popped up for the right price and decided to go for it! The process was super easy, the car was detailed very well and looked great. I would purchase in the future.

This is our second vehicle we have purchased. My husband bought his car here. We couldn't be happier with both vehicles and I am so enjoying my new truck!!! I highly recommend North ridge Auto Center and customer service is amazing!!! I love this truck so much that he mentioned to me and now I am adding my own touches!!! Thank you North Ridge!!!!

Purchasing a car can be an incredibly stressful experience, but working with Jeff at North Ridge Auto Center made the entire process smooth and hassle-free from start to finish. Even though we are located in Florida and Jeff’s dealership is in Ohio, he made the 1300-mile distance feel like a non-issue. From the very beginning, Jeff was extremely helpful, flexible, and understanding. He took the time to answer all of our questions and addressed every concern with patience, making sure we felt confident and informed. He brought the car to a local mechanic to get a safety inspection done as we were going to be purchasing the vehicle sight unseen. His communication was top-notch, and he kept us updated throughout the entire process, making it clear that our satisfaction was his priority. The process was incredibly streamlined — no high-pressure sales tactics, no hidden fees, just an easy and transparent experience. It was by far the most stress-free car purchase we’ve ever had, and we couldn’t be happier with our decision. If you're considering buying a car, we highly recommend Jeff and his dealership. He truly goes above and beyond to make sure his customers are happy, no matter the distance. You can trust that you'll be treated with respect and that the process will be as easy as possible. Thank you, Jeff, for making what could have been a stressful experience, a smooth and enjoyable one!

I would recommend anyone who’s in the market for a vehicle shop here! I had an amazing experience with Jeff, who was incredibly patient, knowledgeable, and understanding about a ton of different things that came up while I was shopping for a vehicle. I’ve never had a dealership not be pushy when it comes to the sale of a car, but I never felt any pressure whatsoever. This is definitely not one of those places that will push and push to just get you into anything. I was able to take pictures, and take the time that I felt comfortable with making the decision. I will definitely be back!

I was in the market for a new vehicle, and found just what I was looking for at North Ridge Auto Center. I had the amazing pleasure of working with Jeff who was truly a SAINT! It was taking my bank a long time to help me with financing (almost 2 weeks) when Jeff took matters into his own hands and did the financing through his bank where they came back within 15 minutes with approval!!! I signed paperwork, and drove my 2018 Jeep Grand Cherokee off the lot that same day!! I cannot thank Jeff enough for his patience with me, and not giving up on helping me get my dream vehicle!

I was looking for a car for my son’s first vehicle when I found some options at Northridge. The open, friendliness and honest interaction I had with Jeff was by far the best that I have had with any salesperson. There was great conversation about the vehicle, explanations of all the financing options was on par and general personal interactions was awesome. As far as the 2015 Mitsubishi Lancer we bought the car was everything and more that we expected. Jeff explained everything about the car and really made the decision an easy one. As you can imagine my 16 year old is extremely happy! Thank you to Jeff and everyone at Northridge. I highly recommend checking Jeff and Northridge out. You won’t be disappointed.

⭐️⭐️⭐️⭐️⭐️ I recently had an exceptional car-buying experience at North Ridge Auto center Madison,Ohio. I purchased my 2017 Toyota Tundra from them, and I couldn't be happier with the service I received. Jeff, the salesperson who assisted me, was incredibly friendly, knowledgeable, and went above and beyond to ensure I got a great deal on my new truck. The pricing at North Ridge auto Center was very competitive, and the quality of their vehicles is top-notch. I highly recommend this dealership to anyone in the market for a new vehicle. The entire team at North Ridge Auto Center are amazing people who truly care about their customers and providing the best car-buying experience possible. If you or anyone you know is looking for a new car, I urge you to reach out to North Ridge Auto center. You won't be disappointed!

Made the process quick and easy for my daughters first purchase. Upfront with all vehicles on the lot. Not like any other used dealers on rt 20.

My first time buying from a dealership. Jeff was was very nice, down to earth, answered all my questions, and made this process very easy. I love my new-to-me Malibu— fairly priced & drives nice in town and on the highway. When driving off the lot I noticed the detailing; absolutely beautiful and smells amazing still a week later.. just a couple of things that make a new car so enjoyable!

Great Owner, vehicles are really nice and clean inside and out. Mechanical wise they are on point as well. Have bought numerous cars from.