What clients say about Indian Trail Auto Care in Indian Trail (NC)
I finally found a shop I can trust! I brought my 2022 Honda HR-V EX AWD here after a very frustrating and dishonest experience at the Honda dealership in Indian Trail.
A huge shoutout to Scott for being incredibly professional, kind, and transparent. Unlike the dealership, which provided me with false safety reports, Scott and his team were honest about what my vehicle actually needed to stay safe for my delivery routes. They were fast and efficient.
They completed a full service including:
• Front (Platinum) and Rear brake pad replacement.
• Rear Differential service (AWD) using Honda OEM fluid.
• Brake fluid exchange.
• Engine and Cabin air filter replacement.
• Full vehicle safety inspection.
It is hard to find honest mechanics these days, but Indian Trail Auto Care is the real deal. If you want fair pricing and a team that won't lie to you, come see Scott. Thank you for getting me back on the road with peace of mind!
I took my work vehicle in for an alignment and oil change. They found other issues and the repair costs were far more reasonable than I ever would’ve expected The repairs were done quickly, and there was great communication I would recommend this shop
Scott and team were professional and personable. They completed the repair quick and adjusted pricing lower when necessary. Will definitely return for my future repairs. Highly recommend!
Had a great experience. Was in the area on an errand and saw the shop (Great location right off Independence). I was in need of a tire rotation, so I dropped in. Scott squeezed me in and told me about the other services they offer. Wait time was 30 min or less for the rotation. Pricing is very reasonable. I was able to sit in the lobby and do a little work while I waited. Was very refreshing that Scott was so welcoming and great to chat with. Planning to go back for future auto care needs for both my vehicles.
So glad we found this shop, Scott and everyone was sooo nice and helpful and know that every dollar counts in these day and times .. super professional and highly recommended... A blessing for sure!!
Went today to have repairs done, needed an alternator and battery. They got me in and out. And they did not try to charge Sam outrageous amount for the work that was needed. This is a great place to go for car maintenance. This is my first experience and based on this one visit, I would definitely recommend them and will recommend them to those I know. Thank you for honest work and fair prices.
First time going , turning wrenches for 30 yrs , and being unable to do the work I love .. I'm very picky about who if anyone ever touches my vehicles, this shop did an excellent job and prices are very fair ! By my visit they've earned their 5 stars , and wish them great success..
Their service was phenomenal! Scott was super helpful and honest & did his best to give me the best and most affordable price! I'll highly recommend them to anyone asking about brake repair!
Wow! I just found my new mechanic! My car was running hot on the way to work, and they got me in quickly, and fixed my car within a couple of hours! Absolutely the best price anywhere!!!!!! Scott was so helpful and informed me through the entire process from diagnostics to repair. I felt fully informed, and I felt like they were really looking out for my interest. You guys are simply the best!!! Thank-you for all that you do!!!
The mechanics there are fast, efficient, fair, and honest. I had a list of problems that I was going through with my car. Almost forcing me to sell it. They fixed it fast and for a great price. I would recommend them to friends and family.
Went again today because I had multiple misfiring problems. They got the parts needed shipped to them in no time, figured out the problem with ease, and got everything finished and back working properly in less than 3 hours and still at an incredible price. If you are having car problems, I highly recommend you come here because they are extremely good at what they do and take great care of the vehicles in their hands, so your car will be fixed in no time.
Went a couple of weeks ago for long tube headers and midpipe install. Long tube header part was warped as well, and Evan was able to unwarp the part, cleanly install both headers and midpipe, and had great welds to hold everything together. On top of that, he got it done in half the time that other places would do it and for a much better price. 100/10 shop
I recently had the pleasure of visiting Indian Trail Auto Care for a flat tire fix and routine maintenance, and I can't say enough good things about my experience. From start to finish, the team was incredibly friendly and professional.
As soon as I arrived, I was greeted with a warm welcome and genuine smiles. The staff was attentive and made sure I felt comfortable while they quickly diagnosed the issue with my tire. Not only did they efficiently repair the problem, but they also performed a thorough maintenance check on my vehicle. They explained everything in simple terms, ensuring I understood the services being provided.
What truly stood out was the exceptional customer service. It's hard to find a place where you feel genuinely valued as a customer, but that's what I found here.
The quality of work was outstanding, and I left feeling confident that my car was in great hands. If you're looking for a trustworthy auto care service with a team of skilled and friendly professionals, I would go to Indian Trail Auto Care. They’ve earned a loyal customer in me!
Great shop. Does amazing custom exhaust work, if you need an exhaust repair or full replacement, this is the best place to bring your vehicle. I will definitely be coming back when future work is needed.
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