This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Smith & Sons Towing and Recovery LLC in Jacksonville, NC scores 96/100. Customers highlight professional, courteous drivers (e.g., Devin, Derek, Adam, Brandon, Ian, Wade, Whitney), fast response times, clear communication, careful recoveries, and help coordinating with insurance and repair shops. Pricing is noted as fair/reasonable; wait times are generally short and after-hours assistance is dependable. There is one complaint about unsafe driving, so consistency isn’t perfect. Some comments reference Kar Kare, making branding a bit unclear. Little to no info on inventory, yard organization, or part-finding—data limited.
I cranked my car up to warm it up before I took my grandson to school and went to open the door and it was looked. I have State Farm roadside assistance and they sent Smith & Sons and Derek opened my car door within minutes. Thank you so much!
Dinner went late and when i was walking out to my car as they were Towing and they were kind enough to stop the toe and let me drive away, good guys good company
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