This rating is based on customer reviews, inventory size, pricing, and service quality
Lil Chicos Tire & Towing in Jacksonville, NC earns a stellar 100/100. Reviews praise fast turnaround (often minutes), friendly, honest staff who suggest repairs over replacements, and budget-friendly pricing with deals and occasional no-charge fixes. Tire selection is solid—new and used—with quick sourcing of preferred brands; the shop is clean and organized. Towing feedback highlights quick response, clear communication, and going above and beyond. Few, if any, complaints appear; limited detail on inventory breadth beyond tires.
Address:
1675 N Marine Blvd, Jacksonville, NC, United States
Great communication, great welcomed greetings, fast fixed it. One of the tire had a hole and they fixed it like within the 5 mins with the plug and cost me $20!!
Recently purchased four new tires from here. Service was quick and efficient. Everyone was friendly. Had a problem with one tire not holding air. Took it back and found out that I needed a new valve stem. They didn't charge me for it since I had just purchased the tires. Again, fast, efficient and friendly service. Would recommend.
Very fast and great service went down on price after I was still looking for tires still was in and out very quickly and friendly service great place to go decent prices shop here if you need any used tires
Update went there again today and another 5 star service couldn’t be more please and appreciated of them for fast friendly and affordability…. Such great people thank you guys a lot.
First time visiting and it was the most pleasant experience. Needing a tire or tires unexpectedly is never fun and can be stressful. They got lots of checks from me today.
Affordable
Locally owned
Quick & Friendly
Convenient location
It was great talking to y'all! You'll be seeing me again!
Honest, reliable, and good people. It’s a great shop with great mechanics. I took my car in to have it looked at because it was making a clacking sound and they fixed it free of charge and explained what was wrong and showed me too. Because I had taken it there awhile ago and the part I guess recently broke due to manufacture error in a way the shop hadn’t seen before.
Have brought 2 different cars here within a week and they have been so incredibly helpful both times.
The first time i was prepared to get a whole new tire, but he found there was no need as it just needed a patch job! They were so genuine and helpful!!!
Great service, great prices and very quick!
Great shop! Very reliable and fast! Could not ask for more. They are very attentive to detail specially me getting service on aftermarket 22” wheels. If you have expensive wheels and need tires, feel confident that they will take care of you with out any issues!
So, so grateful for these guys! We were in and out in under 15 minutes and they even offered to make a repair instead of a replacement. They saved me at least $100. I will happily bring our vehicles here for service and continue to refer others. Thanks again Chico's!
went this morning before i headed out of town nd was short 20 bucks bu the guy told me not to worry and just took the 50 that i had and was very polite and very cool i really appreciate them so much and will be back
This is the cleanest tire shop I've ever seen. Prices are great, not too expensive. Very friendly if they didn't have a part I needed they ordered it and it was delivered in minutes. Lil chicos tires is my permanent tire shop.
Having lived here in this town for over thirty years I have some insight into the local businesses that have been here for years and over time I developed my “go to’s” for things as needed and I will be honest and say that while Lil Chico’s was not the first on my list of “go to’s” for tires as in the past I have predominantly gone with a competitor, another local shop; however, I have to say that Lil Chico’s came in clutch and won me over, not only did Kati answer the phone every time I called to ask a ton of questions but she was able to find “my” preferred brand of tires that others could not find , then if that wasn’t enough to win me over, when I explained what had happened and how I needed to go about things they were willing and able to bend with me and make it work. Steven took the time and care with my car and made me feel comfortable leaving it, Steven told me he would take good care of my car and he did just that, I am very pleased with Kati and Steven at Lil Chico’s and will surely be using their services again and suggest you give them a try, Steven is an honest young man working hard to provide for his family and what better way to support our locally owned businesses then to give them an opportunity to handle the needs you have for one of your most cherished and reliable investments, your car or truck. Take it from me when I say shop local and give them a try, tell them who sent ya. Katie
Best service around hands down. Very nice, caring, and attentive staff!! Reasonable and affordable prices for everything. None of the usual bs you get from other shops trying to get more money out of you. If they say it needs it, it needs it.
Steven and crew gave me a deal! He beat everyone’s prices and right before Christmas I wasn’t in the position to buy new tires but he gave me practically new tires at a used price! When the time comes for a full set I’ll definitely be back. Being able to go to a business that won’t take advantage is huge! Lil Chicos customer for life!
Great prices customer service was awesome thanks so much will be back again! And will let all my family and friends know that this is the place to go to for tires!
First time going this morning. Purchased 2 used tires, didn't even have to get out of the car, Fast, Friendly, tires were great! By the way, Will return again, Thanks
I have been here two times since they opened and I have to say great work from a friendly staff. They are very attentive to what need and no pressure to sell you what you don't need. I will be back when I need tire services. Thank you for doing a great job in a timely manner on my visits.
Great tire place, needed 2 front tires changed as I pull my truck trailer too. Came in got a quote for decent used tires at $80/piece walked out the door at $120 balance and rotate!!! I’ve been going to Silance for years, they are great too!! But look and see this guy Chico from Chicos Tires!!!
Absolute worst service the lady working the front desk would not even put down the phone to answer my question on how much a set of four brand new tires would be and then when I asked them to rotate the tire on the rim they overcharged me and put the tire back on the rim exactly the same and never even flipped it then when I brought it to their attention he said it was flipped and I must not know the equipment that I brought to them and what shape it was in when I brought it. I would highly suggest you do not go here and you try to find any other service only because of the blatant disrespect to the customer and complete disregard for anything I had to say.
Came by for 4 used tires. Great Pricing and Great Service. Wound up Collecting a Career change during my visit. Proud to be a part of Lil Chico’s Team and helping our community with all the things Lil Chicos has to offer.
Had to make an emergency 12 hour trip& had some issues with one of my rims& 3 of my tires. Had my rim repaired, a tire patched& two more replaced in record time& was on my way. Made it safely& my car is driving great. Best tire service in town for sure!
Got in and out no problem. Took maybe 30 minutes for the whole tire change and balance. Great service from all the employees. Will definitely be coming back.
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