Randy's Auto Repair in
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Address:1375 Union Grove Church Rd, Dunn, NC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:28334
Working Time and Location
What clients say about Randy's Auto Repair in Dunn (NC)
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The most professional and respectful shop that I’ve ever used. They did amazing on my Dodge Durango. They fixed absolutely everything for a reasonable price. My truck was messed up by another mechanic and they were able to fix everything plus the other work and got my Truck on the road within just a couple days running amazing brand new thank you to them for saving me Some money and helping me have a vehicle to provide transportation for my free children again very grateful to them. Anybody needs any work I definitely recommend 10 out of 10. They did my brakes, my rotors, the head gasket job transmission, and also water pump. I wouldn’t trust any other shop with my work again. I will always go back to them.
Mar 06, 2026 -
I found Randy's on Google and the reviews were excellent. I needed my brake pads replaced. In and out within an hour at half the price the dealership quoted me. I will gladly refer them and be a repeat customer. Thank you
Mar 02, 2026 -
I WOULD NEVER EVER GO HERE IN MY LIFE AGAIN! I WOULD NEVER SUGGEST YOU BRING YOUR VEHICLE HERE, TO ANYONE!!! 🤬🤬🤬. They had my car for months....when I finally came to pick it up, my car was dead, even though I told them in advance I was coming🙄🤷🏿♀️🤦🏿♀️🧘🏿♀️. I had to argue with the man in office ( had a terrible attitude @ the beginning) finally got another battery, just to get it down the road to have the same lights pop on, on my dashboard,as when I dropped it off!! I paid to have everything fixed🤷🏿♀️! So I dropped it back off the next day (Friday)..Monday I popped up to check on my car, IT WAS IN THE SAME SPOT I LEFT IT IN🤦🏿♀️ Went in the office to see what was going on & he told me "The mechanic is on break" (lies🤬) So I told him I will be here until he gets off break. I went and sat on my vehicle, The office guy noticed I was sitting on my car and all of a sudden🤔 got a mechanic. Randy was not there, so he sent the mechanic, put it on the machine. He was trying to explain to me the $1600+ work they had done..but if your did all his work why is these lights still on my dashboard 🤔? He even told me "his catalytic converter light been on for 3 years" smh I told them have Randy call me because that's not what we talked about, I get a message the next day saying he will put a Catalytic Converter on..smh I waisted gas, took off work and stressed me out about this vehicle!! people there make excuses but I didn't make excuses when it was time to pay..even though he fixed apart he discovered after I paid. You supposed to ask the person before you put it on there car, not do it, then tell them & charge them smh Over all they said they put a new Catalytic Converter on🤷🏿♀️ idk I just hope so because I really don't know what was done. I still need work done to it because something is wrong with the brakes, I guess nobody felt that even though they claimed the test drove it smh I am just glad to get my car back!!! NEVER EVER AGAIN🙅🏿♀️🙅🏿♀️🙅🏿♀️🙎🏿♀️🙎🏿♀️🙎🏿♀️🙎🏿♀️I even heard a lady on the 📱 complaining about her car needing to b fixed and the man in the office had all day to order the part but he couldn't order it until tomorrow because they had already closed smh They lie to yourself, obviously some are lazy as hell & don't understand were doing each other a service! Smh
Sep 30, 2025 -
If you're looking for an honest and reliable auto shop in Dunn, look no further than Randy's Auto. They recently fixed a tricky issue with my car that another mechanic had misdiagnosed. The team was straightforward and didn't try to upsell me. The repair was done quickly, correctly, and for the exact price they quoted. Randy's Auto is my new go-to for all car troubles—they've earned my trust completely. Highly recommend!
Sep 19, 2025 -
Tremendous, they helped us and fixed the car,the same day, even though they closed at 6:00 pm in the afternoon. Very good service.
Jun 24, 2025 -
Our 16 yr old found this shop and took his truck there. They worked him in quickly, found the issue, gave us recommendation and we thought it was going to be 2x as much as it was. They were great and I highly recommend them. Great rates.
Feb 21, 2025 -
Randy went out of his way to help me get squared away. There was some hiccups at first but best believe he went out his way to make it right. I wanted to say thankyou & I appreciate it. I look forward to continuing our business in the future. The mustang rides great now👍
Oct 18, 2024 -
Randy and his wife Renee run the best garage in the area. They’re a Christian family that has always gone out of their way to fit me in to get either my diesel truck or one of our cars serviced or repaired. From major work to minor jobs he’s always been reliable and given prices that are half what the dealer charges. He is professional, knowledgeable and friendly. Thanks for always helping in a time crunch and doing quality work Randy!
Oct 15, 2024 -
I want to sincerely thank Renee and Randy for their professional and timely response for my axle replacement in my Toyota Camry. They coordinated vehicle towing and repaired as stated. A job well done and I highly recommend Randy's for your auto repair needs...Jamie DeLuca
Jul 18, 2024 -
Randy worked quickly and methodically to diagnose the electrical issues with my blinkers and radio grounding in my TJ Wrangler. All of his workers were very friendly and the vibe was great in general. Very impressed!
May 02, 2024 -
I am more than satisfied with the job they did. Before coming here I had gone to Toyota because I had 3 lights come on. I was charged over $500 stating that it was the battery and what so. Literally that same evening the same lights came on. I took it again to Toyota and they said it could be the timing belt which had already been replaced within the year. Once I heard that I knew they did not know how to fix the issue. After much resesrch I took my car to Randy's auto repair. They told me that it would need a tune-up and replace the ignition coil. It has been a little over a month and the lights have not turned on. They knew what the issue was and fixed it pretty quick. They have gained a customer. Thank you so much and may God bless your establishment!
Jan 31, 2024 -
Randy and his beautiful wife Renee are fantastic! They got my car in quick & they are just very; what we call in the south, “good people.” 😊 Thank you
Jan 13, 2024 -
Will always take my Vehicle to Randy's. He really knows what he is doing so does his Employees. They take there time and does the Job right. 100%. Randy and his Employees are some of the nice people I've ever met. Thank you.
Feb 05, 2023 -
Randys has helped me feel confident and safe driving my car. I found their prices fair and they treated me more like family than a customer. They also helped me with getting a care card set up for an auto emergency. I dont know what i would have done without their care.
Dec 09, 2022 -
Great people! Had a LS swap done and I can’t complain..as with any time you do a complete swap with any engine there are going to be little things to be adjusted..anything I needed I just called and let them know and there was no question ask was told to just bring it by and we will take care of it ..the only ppl I’ll let touch my truck ..thank you Randy
Dec 04, 2022 -
Randy his wife and all of his employees are all down to earth all around great people. I wish there were more people in the world just like them. I've never met any better people. They helped me when I couldn't find any help and that means everything. Thank you so much for everything. 10 Stars
Nov 19, 2022 -
One of my driv. He called around the next morning and found Randy's shop and they were willing to take a look at it the same day. I received a call from him explaining the problem and what was needed... he quoted me a fair price and was able to get my driver back on the road the same day. I truly appreciate fine folks like this and highly recommend them to everyone. Bobhad a problem after making a delivery in Fayetteville
Nov 17, 2022 -
Tire bearings went out in the middle of our trip. With 8 people in the vehicle and no one close we had to make a major decision. We called all over the area and without much luck could not find anyone. After calling Randy and Renee, they both made me feel super welcomed, ordered our parts and worked with us on pricing due to everything being unexpected. and finished the job in under 3 hours! This is a great great great family owned business! They will forever be our vehicle family. And a special thank you to Caleb for his hard work on getting Betsy back on the road.
Apr 17, 2022 -
A friend turned me on to them and I'm glad he did. He was my second opinion and was $200 hundred dollars cheaper. They did a fabulous job.I felt like my car was brand new again and I can trust it.They were very reasonable.Renee on the other🤔 I'm kidnapping her. It was so refreshing to meet her.Thanks for the fabulous work Randy!! I've already told a couple friends about you.
Apr 10, 2022 -
Very nice folks..Randy and his staff are very professional and this man does not stop until you are truly satisfied...Good Christian people who really are here for their customers...and do care about their customers.. they went completely out of their way to make sure I was happy...And I have to say if you want honesty and good work by good people this is THE place to take your vehicles...I HIGHLY RECOMMEND RANDYS AUTO!! If I could truly rate them five stars are just not enough. Linda Temple
Dec 20, 2021 -
Wish I could give 10 stars. I was in a bind last week with my truck. The turn around was quick. Had my car towed in on Thursday. It was ready to go Friday morning. If you are thinking about taking your car here just do it. Prices are good. I was actually giving a transparent and pretty accurate estimate. Due to the nature of the issue it caused secondary repairs. They where knowledgeable enough to factor that in. Both of the shop owners are amazing to work with. The communication was amazing. They turned a stressful experience into a pleasurable one.
Jun 12, 2021 -
All the staff members are so friendly and kind. The prices are very reasonable compared to the dealership and other shops. I will refer anyone to Randy's Shop. I will always back them in there high Quality of work. Thank you for being my mechanic since 2007 for all of my vehicle's, my son and other friends and family. You all are the BEST. You deserve more than a FIVE STAR 🌟.
May 01, 2021 -
Took my 2006 ram 1500 to randy for some engine repairs, and electrical repairs. kept shutting off on me and had some electrical components not working right, both times I took my truck for service I was 100% satisfied with the outcome. They fixed my issues fast and are very reliable, they are friendly people that treat you well and are easy to communicate with. If you’re looking for a trustworthy and great mechanic I highly highly recommend Randy’s.
Dec 17, 2020 -
I cannot speak highly enough of the entire team at Randy's! I bought my first used car, which was a Mercedes, and within two months it turned into a nightmare! Thank God for the team at Randy's! Considering all that was wrong, they were extremely reasonable and so very courteous! If all businesses operated in the manner in which they do, the world would be a better place!
Jul 05, 2020 -
I took my Chevy Suburban to get fixed. The crew and front office here are absolutely awesome!!! After fixing it I was driving to work and the check engine light came back on. I contacted them and for the next 2 days they picked me up and took me to and from work until they could assess what else was going on. Once an additional issue was found they fixed it and now I am back on the road and she runs like brand new. Thank you to Randy, Robert, and the other guys in the shop that put a lot of time and sweat into getting me back on the road.
Jun 16, 2020 -
From the moment I called for a quote I was treated amazing. My car has been having trouble for a long time. I’ve been to several mechanics with no luck. The crew at Randy’s would not give up until they found and fixed the problem. They were really there for me. 100% recommend this shop. The lobby is beautiful, I didn’t have to wait long at all but if I’d had to I would have been very cozy. 1 happy customer
Jun 11, 2020 -
I came to Dunn NC from Dothan, Alabama to rent a U-Haul and the company would not rent to me without a connection device on my vehicle, I called around everywhere and no one could get to me on that Friday, I stopped by Tractor Supply in A nearby city when one of their employees told me about Randy’s Automotive in Dunn, North Carolina. I called Randy and spoke to him personally and explained my very volatile situation about my lights, he told me not to worry come on out and he could get me fixed right up. Randy got my adapter hooked up in just a few hours and did an excellent job with a very reasonable price to add! His staff is very friendly and professional, his office Manager Robert was pleasant and treated me like family, and speaking of family I met his beautiful wife Renee and handsome boys to top it off. As a small family operated business I highly recommend Randy’s Automotive to anyone looking for car care in the surrounding area, Randy delivered what I needed and I was back on the road in no time to head home to sweet Alabama!
Mar 14, 2020 -
Quality service by a professional team! Randy and his team did an excellent job with my vehicle. From the beginning, Randy was very informative about what steps the shop would take to repair and provided regular updates throughout the process. Highly recommend everyone in the area take your business to Randy’s. You won’t be disappointed.
Mar 06, 2020 -
We take all our vehicles there to be worked on. Very hard working and honest people. They guarantee their work. I would highly recommend them to anyone who needs any mechanic work done. Very clean shop, friendly atmosphere. Mr Randy and Mrs. Renee and the whole crew are awesome, very respectful, honest people.
Feb 25, 2020 -
I recently had work performed on our BMW at Randy’s Auto Repair. He came highly recommended by my brother Jim Byrd. I must say that the experience was exactly as stated. The estimate and work performed was flawless. Price for work was VERY reasonable considering dealer cost and estimates from other shops. Work was performed as stated, nothing extra was done without contacting me first. Car was repaired and ready to be picked up as stated....I was/am impressed with the value that you receive from here. It is nice to know there is a repair shop that does what they say and will not leave you wondering what was done. Very informative as to what work was performed and why. Randy’s Auto will be where I take all my personal vehicles for any repairs as well as our HVAC business vehicles (TWO AMIGOS HEATING and AIR). Thanks Randy! John Byrd
Mar 02, 2019
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