Front counter staff was very helpful in trying to get me to the car and part i needed. Showed me where to go and was very nice. Prices are very acceptable for a used parts yard. There selection is fairly wide and they do a great job at keeping new cars on the yard to get parts off of.

Rocket ManV4

11/12/2024 13:30:18

I'm disabled and in a wheelchair and I asked for help pulling the part and was told "no we don't do that here, we don't even have tools. You are going to have to bring someone with you that can pull the parts". So, it appears as this business only caters to the able bodied person. Be damned if you're disabled they don't care and refuse to assist me! 22 years I served in the Army and this is is a slap in the face. This is ridiculous work practice.

Crystie Blue

11/04/2024 21:44:45

Worst experience in all the times I’ve went up here. Due to a rude employee all around due to waiting on someone in the parking lot then employee got mad just bc we wanted to look and not having tools and was completely disrespectful older dude with a nasty un groomed beard honestly worst experience in the past 3 years

zynph

11/09/2024 20:10:34

Staff was super helpful. Can't wait for the next all you can carry.

Robert Keir

11/11/2024 12:24:43

Bad experience at the $75 all you can carry. Forgot a drain hose in my wheel barrow when I carried everything across. At this point I have already carried everything a not so nice employee felt the need to rummage through my tools and take my drain hose. I was willing to re carry everything but instead he threw it in the trash!!!! Very sketchy place!!!

Adventures With The Boys

05/27/2024 15:42:13

Over the last ten years I have bought alot of parts from this company went by today and noticed a conceiled carry restriction on the front door I refuse to spend my money with company's who take away rights I also went and spent several hundred dollars at another company immediately after leaving 109

Donnie McDaniel

06/14/2024 20:21:21

First time there today and had a great experience the were great and ended buy more then I expected too

Bradley Cowell

07/07/2024 01:22:06

Called and set up a time for someone to come out and pick up a car, was given a window of 12-3 the next day. No one ever called or showed up, called and couldn't get in touch with anyone and left 3 voicemails, none were returned.

Jared Hutcherson

05/24/2024 04:41:10

Pulled a kicker amp and radio out of a car yesterday and when I got to the front realized I forgot my wallet, set the stuff behind the desk next to that plastic cart that sits behind heir counter behind the door and the girl behind the counter said she would hold it for me. Didn’t make it back yesterday in time but I called first thing this morning and made sure parts were where I left them ( wiring for amp, an alpine radio and a kicker amp). Two separate employees told me and my wife they were still there and I told them I would be there in ten minutes only to arrive and the amp not be there (wiring and alpine radio were), when I asked where the amp the girl shrugged me off and couldn’t even look me in the eye. I go to walk out and she says “so you don’t want the other stuff?” Why would I want wiring and no amp? I’m pretty sure one of the employees snagged it after I called to check on it. Live and learn but they don’t care about customer service.

Sam K

03/27/2024 20:32:30

Upon arrival, I was directed to 3 possible matches to the part I needed. I located and remove the part very quickly. The whole process was very efficient and staff was helpful and friendly. I would definitely use them again for hard to find parts at a very reasonable price.

Jerry Windsor

12/28/2023 07:23:39

They tell you when you call that they have the year vehicle that you are looking for parts for. But will not tell you if they have a particular part. Said I would have to drive all the way there and look and see if the part that I was looking for was on the vehicle that I had pull off of it myself. So they want me to drive for 1 and 1/2 hours just to see if it is on it. Said they don't confirm if they have the part or if it is any good. The customer service just needs to be handled ALOT BETTER.

Jason Anderson

11/03/2023 17:36:16

I've been here in Winston for 12 years. I've been to this junkyard maybe 5 times that whole time. First few time experience was great cheap price and friendly people, I came in today to get a reservoir for a clutch cylinder off of a 99 civic. I pulled it with my own tools in this cold weather not complaining about that but whats outrageous is the prices that little reservoir cost me 16 dollars. I called ahead of time about 4 days before I came here and the guy told me 7 dollars for it. Pull a part on the north side has it for 8 dollars. Why didn't I go there? Because I was running late. 109 is such a rip off. Not to mention as soon as I walked in they all looked at me as if they were better then me all because I'm Hispanic i came in with the part I pulled and they said " uno momento". 1. I speak prefect English 2. I was born here so I'm a citizen 3. I'm a veteran show me some respect dont assume i dont know English.

lou's channel

02/12/2018 16:32:32

Excellent and pleasant staff with researching for desired parts. Been a loyal customer for servers years and have recommended friends to visit the facility.

C B

07/16/2021 13:50:25

I've been going t6 109 for a very long time and spent thousands of dollars there who knows how much, a lot. Recently I lost almost all use of my lett arm and cannot walk but about 30 feet at a time. Anyway.... My truck shredded its tire out of nowhere so I went to 109 to get one after about killing myself walking around out there I finally found a tire that would work on the vehicle I tried to break it loose if everything I had I couldn't get anybody to help me in an adult closing time and I got charged $45 for a little headphone plug and a little plastic trim piece

Silas Yount

03/08/2024 23:19:00

A big thank you to Kathy at the front desk. Wonderful experience with this business. Was very helpful in my purchase of a couple engines. Helped retrieve from the yard as well as load to my truck. Prices were very reasonable as well. Thank you 109 👍

Mark soap

07/18/2023 14:24:25

109 U-Pull It is great! There is a huge variety of parts & vehicles. We were amazed by how organized it is, makes it so easy to find what you need. Service was great; thank you Cathy and Presley (I think. This young lady was super friendly and helpful checking us in. Cathy made sure we took advantage of the $75 All You Can Carry special, saved us a bunch). Thank you all!!

A & B Peoples

10/30/2022 14:07:55

I have been coming to 109 u pullit overs 20 years... .. in the last 6 months almost every week... Workers are very helpful.. The manager ( katy)...VERY PROFESSIONAL...REAL LEADER.. ALWAYS GO TO DETAILS WITH CLIENT ABOUT THERE NEED...MANY TIMES AFTER PULLING PARTS I FORGET MY TOOLS BAG....ALWAYS AT FRONT MYVNEXT VISIT...IN THE LOST AND FOUND.. WILL RECOMMEND 109 u pullit..

Macouba Fall

07/15/2023 02:02:05

they started charging a 2 dollar entry fee for some reason. i believe they have the good prices for most used parts. the cool thing about them is that you tell them what car you are working on and they will give you a paper with the row number and even tell you what models and what year work with your particular vehicle. i thought that was genius. they also provide a limited number of wheel barrels and push carts so make sure you go during a not so busy day, another cool part is they have bilingual people working up front for the spanish homies. great job guys!

Azael Abundis

02/17/2022 00:18:30

This place is AWESOME!! CALLED TALKED TO Chris he told me what ,to do ,when i got there spoke with him he guided me on what to do and where the trucks was located and how to use their system ,grabbed a wheelbarrow and took off ,and the young lady that checked me out was very friendly and helpful also I WILL GO BACK I recommend them..I purchased a heater motor and door rubbers ,signal light switch, and battery cable for around 50 dollars ...thanks again

james meadows

09/17/2022 21:22:03

Don't pay as good as Omni. But do able

Winky MaGee

09/09/2024 00:46:58

Five Star Plus rating 109 U-Pull It Incorporated Highway 109 Winston-Salem excellent excellent excellent customer service pricing luckily I was able to find a partner I need I know it's hard to find it you're not fast on the draw thank you 109 U-Pull It employees management staff for making my visit there an enjoyable one. I know you see a lot of customers every day all day long you take the time to help them help some people out it really makes a difference I will return and tell others thank you again

Leonard Eugene Warner Jr.

07/30/2021 21:36:11

Awesome experience & very nice. Directed me to my parts an excellent pricing. I will definitely be back. We talked an she shared her working experience with her staff an I can see how everyone gets along. I would highly recommend visiting there!

William Lowery

05/25/2020 23:14:55

Was there on behalf of a business, and upon entering was immediately greeted with a warm welcome from Amy. She was very helpful during my visit, and went out of her way to find a tool I had left there by accident after leaving. Amy, you saved me well over $100 and you provided customer service you won't find at any other junkyard! My boss was very pleased to hear you guys provided such great customer service and I know I will be there again at some point whether for personal or business related reasons. Thanks again!

Gizmos & Gadgets

12/04/2018 17:45:56

I have called several times and left messages to get a quote on selling my car. No one has ever called back. I tried calling the operator to have my request handled and their voicemail was full and couldn't leave a message.

Susan George

10/31/2022 16:29:43

I appreciate 109 pull apart so much. Parts was available and Kathy at the front desk explained to me how to navigate through the yard plus allowed me to borrow a tool I forgot to bring..thanks Kathy

George Timbers

07/12/2023 17:26:31

My first pull a part experience, but I found everyone friendly and helpful. I enjoyed walking around the lot and looking at the various wrecked cars. I found the parts I needed and the prices were very reasonable. Well worth the $2 entry fee...

Randall Tuttle

08/29/2019 13:46:17

Very pleased with my experience here. Wide variety of vehicles, fairly well organized lot with rows easy to identify. Inventory is online but you can call them to confirm vehicles on the lot. They can sometimes be a bit difficult to reach on the phone, but just keep trying. I do wish they posted the price of common parts online or had a list available when you enter the check in area. A lot of salvage yards do this so you know what you'll pay ahead of time. I pulled a couple steering wheels and called them while I was on the lot. They looked up the price for me easy enough though before I made the trek into the building. Check in and out is easy as well. $2 entrance fee is in line with other yards, so I think it's fair given their selection. My only complaint is that I felt some vehicles are not mounted as safely as they could be. Most vehicles are lifted onto old wheels and welded on the four corners (perfect). Two vehicles I worked on were oddly only welded at three awkward points and the vehicle was on a slant. I didn't feel that was entirely safe. So do be careful on how you work on some of these cars. But overall, this seemed to be the exception. Mosts cars were securely mounted. I would definitely use this yard again if I have the need for it.

Kevin Alligood

07/08/2020 21:12:26

Really enjoy how they have everything setup on the yard. Always has the parts i need. My only issue is.... The website still says they can pull a part for u. But apparently they havnt done that in years. :/

Aurora AfterLife

11/10/2022 15:34:48

Called and spoke to a lady, and she told me that they have three cars there that match the description of what I was looking for. No one would go on the lot to see if the parts were still on the car. I am not going to drive an hour and a half if I don't know that they have the parts. This is absolutely horrible customer service.

Elijah Madison

07/06/2023 15:53:34

First I called a day ahead to see if they had the part for the car I needed they said yes we have a few. Went the next day and had a disrespectful, unprofessional woman try to assist me and ended up purchasing the wrong part. Called again and went up there to look again for the correct part and see if I could find another way to get the part and or get a refund and the gentlemen started to repeat over and over my situation only to say ohhh all I can do is give you a credit and the lady that helped me state that she didnt help me until she saw the reciept. Would not recommend. And a store credit is for sell to anyone if needed. Totally unpleasant with my experience and would not go back again.

Maurice Wright

12/06/2019 16:02:53

Address:	3459 Thomasville Rd, Winston-Salem, NC, United States
Phone:	+1 336-788-9122
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 415 Reviews
ZIP Code:	27107
Open Hours:	8:00 AM - 4:30:00 PM
Popular times:	Sundays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 4:30:00 PM
Monday		8:00 AM - 4:30:00 PM
Sunday		Closed
Tuesday		8:00 AM - 4:30:00 PM
Saturday		8:00 AM - 4:30:00 PM
Thursday		Closed
Wednesday		8:00 AM - 4:30:00 PM

109 U-Pull It, Inc. JunkYard in Winston-Salem (NC)

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