Outer Banks Automotive Repair in
Kitty Hawk (NC)

Came in for a valve stem leak and supper friendly, attentive employees got right on it. They were efficient, honest and priced super reasonable. Got me going in no time. Thank you!

I took my Audi in for a coil replacement and Amanda was all over it. She took pics, did extensive troubleshooting and gave me lots of great advice. This woman knows cars! I wouldn’t hesitate to bring any of my vehicles to this shop. I was floored at the reasonable rates as well!!

I caught a flat while on vacation. My vehicle’s tires are larger than necessary, but Outer Banks Automotive found the tire needed and got us back on the road. Amanda was in contact with us regularly throughout. Highly recommend.

Amanda is a life saver! We had a screw in our tire right before leaving vacation and she had me in and out! So grateful for you Amanda!

Honest, kind and accommodating. I needed my car looked at and was pleased with the service I received. I was pleasantly surprised to not be charged for diagnostic services. Thank you!

Was having a problem with my GMC Envoy and had to get back home. They graciously re arranged their service schedule to look at my car, troubleshoot and get me on the road the next day. I can’t say enough about excellent service, knowledge and more importantly, wonderful work ethic! I highly recommend their business for any of your automotive needs.

Great service! We bottomed out our car on the beach and weren’t sure how we’d get back from vacation. Amanda was able to get the car fixed up and ready to go just in time for our trip back. Her pricing was honest and in line with expectations, which was especially appreciated since she could’ve taken advantage of our situation. I would highly recommend them!!

A screw punctured my tire on the drive down to OBX for our Fourth of July vacation. The Crew at OBX Automotive Repair were able to see us and fix my tire very quickly. We were in and out in less than 30 minutes. The crew was kind, polite and the experience was overall very pleasant! The price for the repair was great too. They saved our vacation and we can’t recommend them enough!

Thanks to the crew at Outer Banks Automotive Repair! I had a caliper lock up on my Ram 1500 and was sure that I was gonna pay tourist prices to get it fixed. Well, I was wrong. They got the job done fast, right, and very reasonably! Thanks again, and as much as I hope to not be back, I will definitely keep you guys in mind...

My truck started leaking gas when I was at our house in Corolla. The gasket around the fuel pump on top of the tank went bad. The Chevy dealer couldn't fit me in for a week and I needed to be back in NJ before then. Outer Banks Automotive fit me in and had my car done in a day. They charged me a very fair price and I'm very pleased with the job they did. I highly recommend them.

We just came down for the weekend crossed the bridge and our service brake assist alert came on. After two tries at other places this was the first and only one that would even look at our vehicle. They did great! Fixed us up even though they don’t work weekends and we enjoyed our weekend in OBX and had our truck back and fixed to return home on Sunday. Would recommend highly! Thanks again for the awesome customer service!

Was available the day after Labor Day for same day analysis and work. Was on vacation and was in good hands. Took great care of my rear brakes by replacing pads and releasing stuck calipers. Happy with turnaround time and price. No issues with vehicle since. Thank you!

I had an issue with my van while on vacation and had it towed to this shop based on reviews. They told me I needed a new radiator and it would cost around $900. Asked some questions and have some basic knowledge about cars and was able to point out that there was a much cheaper and simpler fix (replace coolant fill neck) and they were able to get me taken care of quickly for $200. Ultimately, the fix was done well and I'm giving the benefit of the doubt, but it didn't make me feel great that I had to identify the appropriate repair to save $700.

We had an issue with our AC while on vacation. They were able to squeeze us in same day and worked late to have it resolved in a matter of hours! All for a VERY affordable price. We were so grateful - they really saved our vacation!

Outer Banks Automative saved our vacation!!! 2012 Honda Odyssey, 2 cylinders misfiring, timing off, replaced 2 plugs and one coil. Not terribly expensive or complicated but hard for me to diagnose with no tools or anything. Easier to get it towed and let a pro look at it. Seriously, from breakdown to tow to assessment/diagnostic to repaired was about 5 hours. Scott and Amanda communicated very well with us, were very knowledgeable and were extremely empathetic to the out-of-towners. They took a stressful situation and made it an easy afternoon. What a joy to work with!! Nobody wants to breakdown while on vacation. But if you do, call these guys. They had other cars on the lot to work on, but were kind enough to get me taken care of super fast!! They earned all the good karma that day. Big thanks and high fives to them!!

Staying in Kitty Hawk and while awaiting our beach house to be cleaned, I realized my truck had a brake fluid leak. I called them on Monday as soon as they opened and he told me to bring it in and should have it fixed in a couple of days. I got a call about 4:30 that night saying the truck was ready to be picked up. The price was fantastic as well. I would recommend them to anybody.

We travelled from MN to the OBX and as we arrived on a Sunday. Upon our arrival I needed a brake caliper replaced that had hung up during the last several miles of our drive. I stopped at Outer Banks Automotive Monday upon their opening and although the parking lot was full of repairable vehicles, they completed the required work (front and rear brakes along with new rotor and caliper on a rear) and contacted me before their business day was done (same day). My hope when I dropped the vehicle off was to have it back by the following weekend for our drive home. The work and the staff were top notch! Highly recommend.

My Jeep Wrangler was having trouble starting. I scheduled a time to bring it to OBX Auto Repair and they replaced the starter same day. Price was reasonable and fair, and they were great to deal with. Really nice people. Scott was the mechanic that fixed it, and he was great to work with. Jeep is running great now, no problem starting it. Couldn’t be happier. Definitely recommend them for your auto repairs!

If I could rate less I would!!! We dropped off 2 tires on the rim. We just needed to put the good tire on the good rim. My pregnant Daughter and Son-in-law was stranded for over 2 hours at Walmart waiting for them to do this. I didn't expect them to drop everything to help us but $80 for a tire change that's off the vehicle already!!! Then on top of that they damaged the valve stem so they had a flat the next morning. I do not recommend using this hole in the wall shop. These crooks take advantage of you.

I was looking for a new local mechanic, and saw the great reviews online. We brought our vehicle in because it had started making a rattling noise under load, and we're pretty sure it was the heat shield but just wanted to make sure. My husband said first thing when he got there that was the reason why we brought it in. Scott took a look, grabbed gauges and a tank, a proceeded to add refrigerant and then the compressor started kicking off (we just had the compressor replaced at Subaru the week before and the a/c was working just fine before we got there). He then said we had an issue with compressor. Well, after arguing on why he would do that and making him release pressure, the a/c started working again. After my husband argued with him, he said "oh wait you are not in here for your a/c? I'm sorry I had a Subaru coming in and mixed you up". We had said right when we got there why we were there. We left after that. Now we have to go and find another place to get a check on our A/C system that was just repaired to make sure the levels are correct, and have another issue to deal with along with confirming our suspicion on the rattle. Would not recommend them at all, and I'm disappointed that they would do something like this.

We had driven to Duck for vacation with our extended family, when our 2008 Honda Odyssey broke down in the beach house driveway. My husband and son in law realized that apparently the alternator had failed. We were able to drive it to Outer Banks Automotive Repair, six miles away in Kitty Hawk. Owner mechanic Scott reassured us that we could get it back in time to drive home later in the week. He had a problem getting the rusted bolts out to replace the alternator, and worked late after closing to get the job done. We are very grateful to him for his help and highly recommend his business!

Was on vacation and the the last thing you want is your car to have issue. Was stressing about it, and decided to Looks up local mechanics. Which can can be stressful because you are out of state. After looking up some mechanics in the area and the Outer Banks Automotive Repair came up with good reviews. Stop buy that morning and got us in that day. It was a easy fix had us out in ten minutes and Price is very reasonable. The owner and I think it was his wife are really friendly and very knowledgeable. I would recommend anybody go there, whether on vacation or you live in the Outer Banks if you have any car issues. Thank you for making are vacation a great one. If I could give you a higher star rating I would.

The team at Outer Banks Auto Repair was so very helpful and accommodating! We were on vacation (of course) from NY and my truck broke down in a parking lot. I read the reviews on Google and everyone said how awesome this place is,,, and it really was! They stayed late on a Friday to fix my truck so we could hit the road on a Sunday. The team was so helpful and understanding. They did what they said they were going to do, on-time and with a reasonable price for their services.

First, I don't give 5-star reviews; not lightly. I'm sorry to say I don't remember the owners name, but he went above and beyond to take care of my truck issues. I was from out-of town and he could have easily brushed me off or taken advantage of me. Instead, having just returned from vacation to many "ringing phones", he calmly asked if I could hangout for a few while he put out a few fires? Got me back on the road in short order and even refused my efforts to tip him. Highly, highly recommend this business.

Driving in to the Outer Banks we got a screw in our tire. When we called, he told us we could bring it in when we were ready and he would fit us in. When we got there, he saw us right away. He took the screw out and tested the tire to confirm there was no leak. He did not charge us and refused a tip. Nice to find a mechanic that is honest and helpful. I would highly recommend this place.

Had a serious car issue while on vacation this past week. Kevin was so helpful. Our car was towed into his shop late afternoon, he stayed late to check it out and work on it , and then stayed even later for us to be able to pick it up at night so we could make our scheduled trip home. He went above and beyond to help us and the cost to fix our car was so reasonable. We are so grateful for his work. I would recommend this shop for anyone with any automotive issues.

One of the most honest and great mechanics I've met. One of the rims on our car was damaged on the 4WD beach; Kevin was able to quickly assess and repair the rim to get us home safely. He easily could have taken us for a lot of time and money to have a new rim shipped in from the mainland. Instead, he repaired it so we could get home and have it replaced at our dealer, and charged us a very reasonable small amount for his time. If you ever have a problem with your vehicle on the Outer Banks, come here!