Seto's Towing & Service Center in
Kitty Hawk (NC)

Setos illegally towed my truck. The employee locked the front door on me. I Had to call the police to escort me on the property to get my vehicle released. Had to pay 300 dollars to get it back. On top of that they damaged my front bumper with I’m assuming was a chain. The owner showed up woke the cops were there and was hostile and threatening!

Outstanding service in Elizabeth City! Chris came to help after my car slid into a ditch, and he was absolutely wonderful. He arrived quickly, was incredibly kind, and handled everything with professionalism and care. What could’ve been a stressful situation turned into an easy one thanks to him. I’m so grateful for Chris and Seto’s Towing—highly recommend them if you ever need towing or roadside assistance in Elizabeth City.

Came in at noon to get my tire plugged and mounted, and they helped instantly. Was in and out in 15m for $20!

Great service at 50% the cost of everyone else I called for roadside assistance & it was very fast. I have the utmost respect for these guys. Thank you

After an accident and needing my motorcycle towed 200 miles from OBX to Greenville, Seto's had a flatbed there within 40 minutes or so. Driver Eli was awesome MC friendly, timely and cool driver? Yes, please.

Outstanding service. Very fair pricing. Fast reaction time. We were in town on vacation and my wife broke down in a handicapped minivan at a local gas station near Southern Shores. Seto's Towing & Service Center responded almost immediately and got us back on the road in minutes. I can't say how much peace of mind it gives me, knowing that there are good places like this around our annual vacation spot. Thank you guys so much. We will definitely recommend you to others!

Had a flat tire, Hayden went above and beyond to make sure we got not 1 but 4 brand new tires and on the road again! LIFE SAVER!! Definitely recommend using these guys if you’re ever in need!

I just want to say a THANK YOU to Chris and the service team at Seto's. We had them do work on our 2007 Chevrolet 3500 4x4 Crew Cab in 2024 with numerous parts installed. Unfortunately, a part installed failed within the provided warranty period. After a few back and forth phone calls. An appointment was scheduled to bring it in to be looked at it. A few days later we received a call to come pick up the truck that it had been fixed. It is truly impressive that you honored your warranty and replaced the failed part. So many others would try to give a million excuses why they would not. THANK YOU!!

We had Seto's Towing and Service Center work on both our work van and our truck, and unfortunately the experiences were extremely disappointing and concerning. The first issue was with our van — they installed ball joints that were so poorly done that they were close to coming off, which could have caused a serious accident and potential injuries. I sent them a video, and although they attempted to fix it, the fact that it happened in the first place was alarming and continued to have issues since they repaired it. Despite that, we gave them another chance with our truck for a front-end alignment, tire mount, and balance. After two days with no updates, I went to the shop myself. I was told the mechanic was on break and would call me back, which never happened. I returned again and was told it needed upper ball joints, and again was promised a call that never came. On my third visit, the story changed to needing both upper and lower ball joints, rear rotors (which were actually still within safe specs), and a rear left seal. In the end, they mounted the tires but never balanced them, and I decided to remove my truck from their care. Edited they charge for mounting and balancing of the tires, they never balanced the tires only mounted them and both upper and lower ball joints are good it was a loose pitman arm. To make matters worse, I overheard the mechanics admitting they had released another customer’s vehicle missing several lug nuts and with a broken stud, and had to call them back immediately to correct it. That alone says a lot about the quality and safety of their work. Overall, based on my experience, I cannot recommend Seto's Towing and Service Center. Between the unsafe repairs, lack of communication, unprofessional behavior, and careless mistakes, I would strongly advise others to think twice before trusting them with your vehicle.

Carl literally hooked us up and got our mini excavator out of the wetlands. He was here in a timely manner, charged us a fair price and did it all with a friendly and positive attitude. Highly recommend. Thank you.

Seto’s is the definition of southern hospitality. After our car broke down coming back from vacation, Seto’s came to the rescue. About an hour after I called, the most amazing tow truck driver came and towed us 290 miles back home. Both the dispatcher and driver were both friendly and helpful - they made a bad situation better.

Our minivan broke down on the island. Not only did they give us a fair price but they were able to get our car fixed in time for us to head back to Pennsylvania. Thank you everyone at Seto’s. You really did save us and we are so appreciative of you.

While visiting Kitty Hawk our car got stuck in sand. AAA wait time was over an hour. We called Seto’s for assistance. He quoted us a fair price and an estimated arrival time of 30-35 minutes. He must have dropped everything to get to us sooner because he was there in about 15 minutes. In the meantime a Good Samaritan had stopped and pulled our car out. While I was on hold to cancel the tow truck, he showed up just as our Good Samaritan was unhooking his tow strap. We felt terrible that the tow truck had come out for nothing. But the driver simply gave us a thumbs up and continued on his way. We appreciated the fast service and his good attitude. Highly recommend this company!

Really nice guys. Called on a Sunday (mind you they are closed sundays) for my golf cart that had a flat. Luckily these nice guys were in the shop and helped me out at an extremely fair price. Can’t recommend them enough.

Hayden came out to rte 64 to pick up my bike that developed a flat. Knew exactly how to load the bike, was there when he said he'd be, even gave me a ride to the hotel I had to stay at overnight so I could get the bike fixed the next day. Hope I don't need him again, but if your bikes broke down , he can get you to where you need to be to get it fixed.

On a scale of 1-5, I would give Seto’s a 10! My car was continuously showing a low tire pressure warning, but the tires seemed fine. Not wanting to risks this on our 11 hour drive home, I stopped in to see if I could make an appointment. The lady at the desk had one of their mechanics immediately look at my car. Within 10 minutes the mechanic found the tire sensors needed to be reset. Which he quickly accomplished at no cost!! I wish they had a store in central Ohio. I would take my car there anytime!

When we needed a tow while in OBX on vacation, our insurance company sent Seto’s. The wait time was what was originally communicated to us. The driver saw what the truck was doing, got down on the ground, dug out sand and fixed the external problem in a matter of minutes. There was no need for a tow. We drove to the shop where they showed us how to fix it if it happened again on our trip. We were very thankful for this since they couldn’t get the part for a permanent fix until after we were scheduled to leave the area.

Had a catastrophic breakdown on our way to OBX. Didn’t realize they had a towing service but Lantz’s towing will be my next review. They suggested taking it there. These people were awesome! They were all over it at a fair price and extremely fast in my opinion. If you are in OBX need mechanical support these people are who I’m going to. Thanks again

I had a very bald tire and had to stop at a rest area. One of the tow truck drivers was over assisting another customer. He finished with the customer and came over to check on me. Ultimately, I came to the shop and got a new tire put on. They worked me in very quickly and gave me a fair price. A few days later, I found that I actually needed to replace another tire. I had to leave that day. They didn’t have the tire in stock, but I was able to pick one up from another location. They worked me in almost immediately. They took the tire off, put a new one on, and put the whole thing back on the car for me all for a very fair price. I told them what a good job they had done and they seemed genuinely happy and proud. I would absolutely recommend this place for any work you may need!

Great service. I was out of town and had gotten a flat. The gentleman was there in about 15 minutes and got my tire replaced. Most definitely recommend for quick customer service as well as friendliness!

Absolutely wonderful! We noticed our tire was really low while leaving OBX to go back home. This place was recommended by another tire shop who couldn’t help us. A young man who was obviously on his lunch break, was able to patch our tire and get us going in 15 min!! Cannot recommend them enough!!

I was stranded with a locked out car (fob stopped syncing with vehicle) at a closing Harris Teeter store in Corolla. Seto’s came relatively quickly for a late night call! You all were recommended by 911 dispatcher and it ended up being a great one. Seto’s was personable, professional and a huge help to take my service request at such a late hour! Thanks so much, again!! Highly recommend.

JORDAN! You are a life saver. After our tire exploded on the bridge and countless calls to auto services, tire shops that don't have our tire size, and almost being stranded for a night in OBX, this absolute angel named Jordan helped us to put our donut on and called his work buddies, who were able to find us a tire and get us on our way. 10/10 recommend this company. Thank you!!!!

My boyfriend ran over an allen wrench yesterday (New Year's Day) on his way back to VA and called Seto for a tow to a tire shop. While the tow was on its way we discovered the shop wasn't opened. Once the tow driver showed up we asked about other shops and he said everything was closed. Panic! What to do now?! The driver said let me take a look. Ended up patching the tire and getting him on his way home. My boyfriend attempted to pay for the tow since the driver had been dispatched and he said since there wasn't a tow he wouldn't charge for one. He arrived quickly, was helpful and professional. We're grateful. Please treat this gentleman to lunch or something. Thank you!

We had a huge issue in the OBX where we had run over a board left in the road and had punctures in two of our tires from nails....We called and Jordan came to our rescue. He was personable, fast, and got the job done, I did have to have him return as another hole was in the tire that was missed, and that only took 19 minutes from phone call to arrival. He did an amazing job and the plugs lasted the entire drive back to NY from the OBX. The rates were unbelievable and reasonable, nothing like in NY. We got very lucky to have someone like Jordan fix our tires. This place is fast, reliable, reasonably priced, friendly, and has outstanding service. Definitely go there for emergency car issues.

Charged three hours labor for what two other mechanics quoted 1.5. the owner Chris completely lied to me and changed his story three times about the lug nut lock nut set. First the case it was in was in the glovebox without lug nut key. Then there was no case only four lug nuts. Now there was only two lugnuts in the glovebox not four and no case. Also whoever worked on car lost his flashlight in the car and I returned it because I wouldn't stoop t a liars level. What a crook,it's sad

I was having a really bad day. Then my NEW car broke down on me. My insurance company sent Seto's to tow my car home and I was extremely happy with the service. The driver "Mike" had the most pleasant and upbeat attitude from the moment he jumped out of his tow truck. He was very helpful and friendly with a big old smile. He was there to pick up my truck in no time and mad my day just a little less stressful. I would absolutely recommend this service and company. Great customer service with compassion and a smile. Keep up the good work guys! And thank you!