This company practices predatory towing. Our car was towed from Food Lion parking lot after being there for a little over 3hrs. It was left there while we went to have dinner. He stated it was towed due to being there overnight which is untrue. After finding out from law enforcement that it was towed because we initially assumed it stolen, we went to retrieve the vehicle. He would not allow us to get our car that night. He was very aggressive and we watched as he closed the gate and drove off before the police could arrive. We had to return the next morning and pay $350 to get the car.
Exorbitant towing fees for the area and shady business practices. $240 fee to return a vehicle that was towed less than 3 minutes away, AND an added $100 fee to pick up the vehicle on a Saturday even though workers were already on site. $340 total which is way above average. Despicable knowing that folks have to get to work and the economy we currently live in. The vehicle was parked directly in front of a family members home where we were told by HOA management we had approval to park. Other neighbors frequently park in the same place relative to their own homes. Shady, sneaky and selective towing practices.
Very professional, truly a 24 hour operation. I called my AAA and got the run around and even hung up on. I then called 6 other tow truck companies and there were no drivers. T.W. came through in 7 minutes after the call. I will definitely be recommending them to everyone I know. Very Professional, prompt, and cool.
Myself and my grandson had been stranded all night on the side of the road, waiting on AAA service and I mean all night from 10pm to 9am and never received service.
I called TW Enterprise, not only did they come to our rescue, and moved us to a safe location, they also assisted us in getting our vehicle fixed and getting us safely on the road.
They showed much care and concern for us. I recommend everyone use TW Enterprise. They are the best.
They are great! I got stuck on the side of the road and they were respectful, kept me updated, and an all around great service. I highly recommend them!
I had the unfortunate circumstance of breaking down and pulling into a gas station and then waiting all night for AAA to pick me and my car up.
As a result, the owner of the gas station called to have my car towed off their property which is totally within their right.
I ended up having to pay an impound fee to T and W who picked my car up to have it released over to AAA.
Alot of people on here and in general are going to roast the tow company but in all honesty they couldnt have been nicer and they are just doing a job and towed my AWD car properly so I am super appreciative of their professionalism.
Honestly is and was straight forward honest person business wise and willing to work with you no matter where you are at I been calling him for a while now 💪🏾💪🏾
I cannot recommend T.W. Enterprise Towing & Recovery enough! From the moment I called, their team was incredibly responsive and professional. They arrived promptly and handled my situation with care and expertise. The driver was not only skilled but also friendly, making a stressful situation much easier to manage. Their rates are fair, and I truly appreciated their transparency throughout the process. Thank you for your exceptional service! I will definitely keep your number handy for any future needs.
T.W. Enterprise Towing provides quick professional service. The cost was very reasonable. I hope to never need their services in the future but if I do they will be who I call. Thank you for your great customer service.
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