What clients say about Sandling Golf Cars in Oxford Park (NC)
“If you were a man, I’d swing on you” says Mike the middle man while the owner was right there in the showroom. I complained about the full service quote with one used tire for $140 which became $270 with no phone call to my phone #. Told me to “shut up” 3 times, all the while the owner
Slither’s out the side door. I bought a dump trailer, a regular size trailer and 2 golf carts from this establishment, and now have had the a golf cart serviced here for the first time. If you say a word about their price gouging and their lack of ethics….this is the treatment received.
What an exception experience!
where do I start?
i’ve been looking for a trailer that needs to be 14 foot bed length for months (hold two Canam four-wheelers perfectly)
16 foot double axle is gross overkill.
I looked on Facebook market for months and found only trailers that have been damaged, stolen and redneck modified.
Look... Honestly.... Just buy a good trailer from local folk that will stand behind their product.
I had an exception experience with Al the Corvette man.
I don't want to hassle... I just want a fair deal and a company that stands behind their product.
Rondo
This was my first time using Sandling golf cars …and I was very impressed with their service. A very professional man came and picked up my golf cart .. it was fixed..a repair service man called and explained what the problem was and it was returned by another professional delivery man..all in 2 days. Thank you
Wini Stahurski
We took our golf cart that was in terrible shape in to see if they could replace the bushings. They identified other areas of concern and quickly got the issues fixed. We received constant updates and always asked if we would like to proceed with the work. We could not be happier with the work performed, the cost and the customer service and I would gladly recommend them to anyone.
Sadly, I was referred here by a friend and I have to say that the customer service was AWFUL.
The issue was not found and we were charged $300 without being asked or ever spoken to regarding charges.
The owner was VERY angry and said that he would just sell my golf cart if I didn't wanna pay and that he didn't care...
I was not once updated after we dropped off our golf cart.I had to call every few days to ask what the status was.Every time I was told they hadn't figured it out but would call me.
?
Yesterday I was told that I owed $600 but he would drop it to $300?!
They never could find the issue.I am not sure how this place is open.
I was never asked if they should proceed, (assuming they spent that much time)
When I tried to talk to the owner and ask anything he would cut me off quickly and say how much money that he is loosing?
I can not reccomend this place at all.
Very nice people and friendly . The best place to buy a Golf Cart or have one repaired. Great selection and lots on nice utility trailers. They will get whatever You need.
I took a golf cart there to be worked on and mentioned that I believed there was an intermittent spark issue a couple times and when they called to tell me it was ready they had still not addressed the spark issue. They cleaned the Carb and changed the oil and put a new spark plug in and said its good to go. I went and picked it up and took it home and it wouldn't crank to drive off the trailer. I took it back the next week and once again explained the intermittent spark issue and asked them to also adjust the governor. They called me the next day to tell me it was done and running great, I asked what they did and they just adjusted the governor and said its running great. I had to ask again for them to change the coil so I didn't have to bring it back again. Once I specifically told them to replace the coil they did and I haven't had a spark issue again. I think they should listen to the customer a little more and the experience would have been better.
Just made a second trailer purchase from Sandling Golf cars. Service has been excellent both times. Hillary and Mike were both helpful and friendly. I would definitely recommend them.
I ABSOLUTELY RECOMMEND THIS PLACE IF YOU PLAN ON PURCHASING ! I have NEVER experienced such an amazing customer service. Hillary & mike serviced me. Everything was fast and smooth. I am forever grateful I came across this place & them. She even gave us lollipops! Don’t hesitate on purchasing from them.
Relationship with customers is poor, I will never purchase anything else here. I'll take my business elsewhere and I don't recommend doing business here
I went here & Hillary helped me out. She was really nice and went above and beyond. I made a purchase and walked away feeling awesome. Great place to go to get a golf cart. Has a huge selection, and they will find what you want.
I’ve purchased two golf carts and a 20-foot trailer from this company over the past 4 years. Hillary and her family are delightful to work with and always treat me fairly. Good value!
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