Tobin went above and beyond to make sure that I was satisfied and my truck was working when it left his shop. I had a very unique hard to solve problem that had already been to other shops with no luck. They were able to solve my transmission problem and carry out my routine maintenance in a timely manner. TNT is one of the only shops in the county willing to work on diesel trucks. They provide a high quality service all the way around. Their documentation and diagnostic system assures you that your repairs are needed. I will certainly be bringing my truck back for all of its maintenance. I highly recommend TNT to anyone looking for a high quality professional mechanic shop.
Great experience at TNT. Just moved to town and was thrilled to find a trustworthy mechanic just around the corner from our new house. My kind of place. Low maintenance, no frills, and good people. Ended up talking shop with the front office staff and a customer the entire half hour it took for my oil change. TNT will have all of my car maintenance business going forward.
Skilled and friendly technicians. Excellent, accommodating customer service. Very well organized. I've used TNT for about 8 years and often recommend them to friends.
Top notch shop! They provided pictures of their findings, explained everything, didn’t do any work until it was approved. Also, the “peace of mind inspection” is exactly that. As a female, I felt heard, understood, and never pressured. The shop & lobby both looked clean too. That says a lot about the standards upheld there. This was our first visit & we felt so comfortable that we will be taking our other vehicles there. Thank you guys for everything!!
Excellent service on my 2013 Subaru Forester. I was so pleased to find actual Subaru trained mechanics with such excellent diagnostic tools to service my vehicle! They were very professional, informative and helpful through every step of the process. I would highly recommend this business!
The guys here are great! I called for a pre-purchase inspection and they got me in the next day. I appreciated how they offered two options based on how detailed I wanted to get. Jason took a lot of time to discuss everything with me, and was beyond nice. I felt the price was more than fair for the friendly and professional service I received. Would definitely go back!
I have been going to TNT Towing and Automotive for several years. I love these guys! They are efficient and communicate very well. I like the invoices they send that include pictures of problem areas and explanations of any issues. They provide excellent service to all of my vehicles!
TnT continues to be our goto place for repairs and services. The perform quality work, and stand behind heir work. The warranty that is given when they source the parts and perform the work, is not a gimmick, it is an actual warranty they stand behind. I know this because I have used the warranty one time due to a part failing.
Wouldn’t go anywhere else. Some of the best people I know. Their craftsmanship can’t be matched and on a personal level, they make sure you and your family have a good vehicle to travel in.
The team at TNT diagnosed a transmission issue on my Yukon, worked with my warranty company directly for a new replacement and the car is driving perfectly. Highly recommend for your important repairs.
I really enjoyed my first experience at TNT Towing and Automotive. I took my car in for some diagnostic work. Jason kept me informed and offered a list of suggested services. The work was done promptly and at a fair price. I’ll definitely use them again and would recommend to my friends.
I took my SUV in to get a front end alignment and after getting it towed to TNT auto, they said they could look it over and see. They advised me that the alignment was going to be $135.00. Later that day I got a call from them and they advised me that the front end parts were too worn for them to do anything for me, and declined service on my SUV as it was. When I went to pick it up, they initially charged me $134.82 just to pick up my vehicle. They later said that since there was no service done they would refund this amount back to me. 2 weeks later I get a call from them and they are refunding back $89.88 of the original charge. They said that the $44.94 was for looking the SUV over. Be careful when dealing with these guys. Ask about the lookover cost they are charging; up front, so you won't have any surprises later, in case they cannot work on your vehicle.
IF YOU ARE SOMEONE WHO KNOWS NOTHING ABOUT VEHICLES, GO HERE!!
First off, Aaron rebuilt my 2012 Subaru Outback Motor. He did an absolutely immaculate job with it and even did the job start to finish in ONE DAY. I have always been impressed by TNT’s professionalism, communication, and transparency.
From Tobin, the shop owner, to Jason, the Office Manager, everyone is extremely kind and caring. They will be forthright and help you spend money the right way to save money and headache in the future.
I drive 30 minutes from Boone, just to use these guys and I will continue to do so!
These guys do a great job of looking over your vehicle. They have an awesome system and way of showing you a detailed report on your vehicle. They always get to your vehicle right away when you set up an appointment.
I’ve taken several of my vehicles to TNT for work. I love the after hours drop off and online scheduling. It really helps with my schedule. The work performed is always top tier and the guys here are very kind and keep you updated along the way. Great prices and I’ll keep coming back here for my automotive needs!
Took my 2016 VW Passat in for an alignment and was in and out pretty quick! Was quote an hour and a half to two hours. Was walking out the door in just over an hour. Super pleased and everyone was very nice!
Brought my car in for its 100K service and I'm very happy with the results. Its running quieter, smoother and I'm getting better gas mileage. The service was quick, friendly and the price was very reasonable.
So I was told by another local shop that my AC was going to have to be completely replaced and it was going to be almost $1,600 so I came to the guys at TNT to ask their opinion well within a few minutes I was told I can get this thing going in no time within an hour I had ice cold AC compressor was running Freon was empty leak test detected no leaks and it cost me $182 which I gladly gladly paid these will be my go-to guys from here on out they keep you up to date with what they're doing and what it's going to cost you they know they're stuff Jason and Mark are awesome guys and the crew there very polite and very knowingly at their job I'll never use anybody else. Thank you guys for saving me $1,600 that I did not have to spend on AC.
Hello so I own a 2011 Camaro SS I was told by another shop it needed the complete air condition replaced so long story short I decided to get myself a second opinion from the guys at TNT come to find out instead of costing me $1,600 it costed me just a touch over a hundred. I was very pleased with their work they kept me updated on what they were doing and they will be my go-to for any of my mechanical needs from here on out Thank you guys very much I can't remember the AC guy's name but double thank you to him. Jason and Mark you guys are very nice and humble and I appreciate everything you guys doing for me that day especially saving me $1,600 that I did not have to spend on a complete air conditioning repair. Thank you again very much
Loved the photos and details given BEFORE actually doing anything to your car. Also everyone I spoke to there was the definition of good ol southern hospitality. Highly recommend and will be committing to the 45 min trip to make them my regular mechanics.
I am extremely impressed with the guys at TNT.
They are very professional and very knowledgeable about automotive mechanics and technology.
I trust them with all my automotive needs.
They are very mindful to take care and fix your car no matter what problems, very trustworthy.
Thanks to all !
Great team at TNT automotive and Towing. Reliable oil change, on my 2021 Toyota Camry. Tire rotation and alignment. I got a digital readout and results explained. I’ve had brake work here. They warrant their work, and it’s always done right and promptly. Friendly and professional. I’d recommend this team for your car work.
Best communication ever! They sent photos and videos along the way and is very good on the price. It truly is top notch work. I couldn’t be happier with the whole process. Here is one of the photos they sent. The video they sent me showed the issue clearly. All mechanic shops could learn from this business model. Thank you again
This may be the only honest automotive repair shop in the State of NC. He was true to his word on the warranty repair to my 1997 Chevy suburban. He went the extra mile to replace oil pan gasket. Solved the oil leak and worked with me on the bill. This is my new home shop here in Ashe County NC. Tobin the owner covered the warranty cost and labour. He was true to his WORD.
These guys are AWESOME! My car drives like brand new again, and it's 12 years old. They did my timing belt, AC, oil, and other stuff super fast. They'll be the ONLY folks working on my car from here on out! Highly recommend! And if you have a Subaru, it's the ONLY place I'd recommend!
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