O'Reilly Auto Parts in
West Jefferson (NC)

Great service great place to get parts Mr Paul it's a great tender he knows what he's doing and he knows what you need

Always have people that are very helpful working. Will go out of their way to help you solve whatever problems you are dealing with

Always have what my husband needs. Friendly and courteous service.

Needed some calipers in a hurry. My husband called talked to James, once I arrived James already had what i needed at the register! He went above and beyond to help us. Thanks James! An example of wonderful customer service

Good selection competitive prices. Staff very helpful.

Very Helpful. Purchased new wipers for a new car and I did not know the size. They got me all fixed up.

Most of the time they have the parts v needed. The people are helpful when needed. Sometimes you well not get the right parts due to the computer system. It is ready to exchange parts when needed.

Went there to get a new battery for the Church's bus. They helped me find and installed the best battery for our needs. The staff was very friendly and eager to serve. I liked the experience so much that I went back for some touch-up paint for my wife's 2006 Jeep Wrangler.

These folks were very helpful, pleasant and knowledgable, as always. As an senior citizen female, I don't get mansplained. That matters greatly to me.

I've been doing with those people for five years not a problem at all always on time no complaints

This place is pretty laid back and most of the time you have some decent mechanics in there, theirs a few times when they don't though. They try to hire back yard mechanics I've noticed, which is awesome.

By far Tommy has the best customer service, knowledge, and experience out of any person i’ve ever encountered across any parts supplier

Very helpful and friendly but overpriced on a battery by $32. Only place in town that had the battery I needed, but 3 other place were way cheaper.

Great customer service I had everything I needed was in and out in just a few minutes

Highly recommend! Adam and his crew are knowledgeable and compassionate. My husband, our toddler, and I were vacationing in town and far way from home when we ran into engine problems. The employees helped us in every way possible, made sure we could get what we needed, and helped us get back home safe. If you are in West Jefferson, visiting or living, please patron this store, I promise you will not regret it. Thank you again for all you did for us!

some of the staff needs better help with dealing with people dnt seem to care unless your a local

Very Helpful Staff! Great place, knowledgeable only Shop there!

Always have the parts I need and if they don't it's ordered and there the next day!! Employees are knowledgeable and friendly also

Needed to have our car battery checked and changed. The tough man who helped us was great

They are awesome people an always ask if ya need help thank you y'all for everything

Very helpful staff last night as I was looking for two specific items for my Jeep.

The staff went out of their way to assist with a return, they are so helpful. I would definitely recommend them, as I will continue to do business with them!

Same as expected at all other locations. Corporate auto parts supply with that home town feel. Keep up the good work at all your local locations.

Great place, only place I go. The guys there are excellent, they help me in anyway they can.

The people who work night shift never have any clue what we are looking for but some of the people that usually work day shift are great. I usually try to talk to Paul.

Everyone we've had experience with working here has been friendly and helpful.

In often very helpful and seem to know what they are talking about not just sales persons but knowledgeable about the topics of cars and trucks and the things that make them run correctly.