What clients say about Carolina Towing & Transport of NC INC in Clover Garden (NC)
I met these wonderful people after a head on collision with a semi. The Admin at the window, Stacey, was so sweet about the situation, even providing me tools to get my license plate off. She directed us to where Medusa, what was left of her, was so that I could take pics for the insurance claim. Since the car wouldn't start, I c I couldn't access the trunk. Trevor and another gentleman realized that my back seats could be laid down. (I felt soooo dumb, y'all!) Got em down, got my things, returned the tools, abs Stacey gave me some chocolate, said, "I saw that car. You've earned these." I've never been in a wreck, had no idea what to expect, but everyone was fantastic. 2 thumbs up for Carolina Towing in Arden, NC.
Grate service, today 11/13/25 I have to tow my truck, Travis the driver a great guy, they are so fast on getting to you, definitely 5 STARS service, thank you so much.
Carolina Towing & Transport delivers exceptional service with professionalism and care. Their team is prompt, courteous, and efficient—handling every situation with respect and attention to detail. From start to finish, the process is smooth, reliable, and stress-free. A truly dependable company that sets the standard for excellence in towing. Unfortunately, my wheel decided to make a dramatic exit, and my car ended up being towed to their lot. When I arrived, I was greeted by a friendly young gentleman who went above and beyond—he not only offered to help load my car onto the trailer I brought but also guided me through the entire process with professionalism and a great attitude. What started as a stressful situation turned into a surprisingly pleasant experience thanks to his help.
Cody was very knowledgeable and careful with loading our trailer on the flatbed on the side of a busy one lane highway. Would recommend them to everyone! We were very lucky and grateful for their service.
I have no idea about their work, but from a business perspective this is not an awesome company! You can only pay by credit card online with a ridiculous credit card fee. There is not an option to pay check. There are several other online payment options with the same hefty fee. Just bad business.
We did call and try to pay by check. We were told that was not an option. I understand processors charging a fee, but that one is 2% more than the majority of processing fees. Maybe the people that answer the phones need updated training on payment?
I called Carolina towing and the dispatcher was awesome. Explained what I needed and Anthony showed up in less than 10 minutes. As a 25 year veteran tow operator I was very impressed. I was traveling out of town and locked my keys in my truck. Anthony very obviously knew what he was doing. It takes a lot to impress me when it comes to towing services because I not only have been in the industry for going in 30 years but I’m also the FTO for my company and the head driver for both medium duty and heavy’s. Thank you Carolina Towing anytime I’m out this way. You will be the only tow company I call if I need anything.
Road side service is something you never want to have to use, but....when you do, these are the guys to call! All things considered, it was a good experience. They made it so easy. Everything was great and went well from the initial phone call to the final payment. Fair price - outstanding service!
30 years over the road. Most professional tow company I’ve ever dealt with. If you need a reliable company that will take care of your equipment, Carolina is the call you should make. Response time was on time and beyond professional. Shout out to Jeff, the Asheville driver! Thanks again, David Goldstrom
When one of our vehicles was involved in a wreck, they were at the scene before we were. They took our information, text us a confirmation with our drivers info, and were prompt and professional. They made a tough situation a little easier.
Truck got there really fast , professional in all aspects. Very happy with the service. It's nice to have such a reliable company go out of their way to make a bad day seem so much better, thanks Carolina towing!
Was very impressed! Gave me a better rate than everyone else and actually charged a little less than the quote when they arrived within 45 min! Dispatcher was very polite and tow guy was as well. I had called another place that hung up on me when I told him I was going to Old Fort then heblocked me when I called back. These guys had no problem with that, did the job quickly and were so respectful!. Nothing but good things to say about them!
Communication and customer service was amazing! My towing experience was easy and they communicated all the way until my car was dropped off! Great price!!!! Thanks so much!
Went above and beyond!! Would definitely recommend! Everyone from the driver to the office staff were extremely kind and professional. Great Customer Service all the way! Thank you so much
At the end of March, our moving truck broke down North of Ashville. Carolina Towing provided expert towing services that allowed us to complete our household move to Charlotte, NC
I am very thankful for Dickie and his professional expertise and customer service during the tow. Great company. Thank you!
Great service. My Tesla had a blown out tire out in the sticks. Anthony arrived quickly and He knew exactly what he was doing. He was clear and confident - he assessed our situation and communicated clearly. Thank you
Had my vehicle towed due to unauthorized use, and i was out of state visiting family when they found my car and under their possession. I got stranded out of state for over 8 months, and by time i found out any information on where my vehicle was stored or any other information i needed, a whole year has went by. I finally got the number to get in contact with the owners of the tow yard and explained my situation and why i hadn't contacted anyone sooner. I got letter in the mail, they were filing rights to sell my vehicle that was stored to pay off lien storage fees owed, over $12,000, closer to $13,000 storage fee!
However, The nice lady i talked to over the phone said that she believes the owner is willing to work with me and let me get it out for less than $400 fee paid. I honestly believe that was more than fair to me. However, with a recent loss in the family, then getting hit by hurricane Helene, and so many other personal issues i was going through and dealing with, and taking care of to resituating my situation and everything, I decided to go ahead and sign the title over to them to get my personal belongings out of the vehicle and nobody went with a total loss.
P.S. I showed up, just as they were closing, due to car messing up on my way there... However, they didn't turn me away even though they were technically closed for the day. They were very respectful, helpful, and understanding. Very patient all the way around and i thank them for everything they did to help me out.
(I was actually surprised they still had the vehicle after well over a year in their possession..) Thanks for everything. Really appreciate y'all
I got myself stuck on some very wet grass while on a trip to North Carolina. My boss called and with a half an hour Zach showed up and got me unstuck in a matter or minutes. I can’t say enough good things about this young man and the service that I received. Thank you Zach and Carolina towing for saving the day!!!
All the folks at Carolina Towing go above and beyond to serve Western NC! I have never had a bad experience with anyone there and have enjoyed working together with them. When Helene hit, these folks were hard at it removing vehicles when able to get to them, facilitating needs from out of state companies and folks needing information, donating tons to the local community, and overall being great stewards of their craft. Im proud to support this business as well as recommend to anyone in need. Thabk you folks for your hard work and service!
Towed my mother's only working car with a 6 person household because it happened to break down in an abandoned parking lot for less than 24 hours... gave no warning or sign of who towed the car, and have to pay extra money to get it from them AND tow it somewhere else. It gives off a greedy vibe...
With services like AAA being so substandard and not being able to secure any tow or service providers in many areas, I reached out to these guys on my own and they were fantastic. Their price was way less, and they were courteous and way more professional than another provider close by.
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