County Commercial Towing Inc JunkYard in Yonkers (NY)

I try to always give the benefit of the doubt, especially when reading online reviews. However this was a truly terrible experience. Had my vehicle towed from an accident. I called the next day to figure out what the estimate would be, and was quoted $1400 dollars. I said thank you, let me see if insurance will cover it, and was told it wouldn't be a problem and to let them know what I wanted to do. When I found out insurance wouldn't cover it (after the police report came in, which took several days), I decided not to fix the car because it was technically still drivable. When I went to pick it up, they tried to charge me almost 600 dollars just for storing it while I waited to here. I never went to the shop in person and was never told over the phone that it would be a storage fee if I decided not to fix it. When I said I wanted to take it somewhere else to get a second opinion on the price, they said, let us look at it again. Remarkably the price dropped from 1400 to 750 if I agreed to pay in cash. What they do between them and the government is their business. I'm just glad to have my car back and be done with them. AVOID AT ALL COSTS! I really felt like they were trying to scam me!

I will say that reading some of these reviews I was scared about what would happen to my vehicle/possessions. I can say confidently that NONE of what has been described below happened to me. Since I just picked it up a few hours ago, I will not speak to the quality of work (everything seems good but only time can tell). I will speak of my positive experience interacting with the team at County. My car was towed there Saturday evening, and the driver (John I believe) was incredibly helpful and personable. The main mechanic Steve called me before 8:30am Monday, had the issue diagnosed by mid-day and fixed the next day (had to wait for a part). Nothing had been accessed nor rummaged through that I could tell, nothing missing, etc. These guys did the job, promptly and securely.

Let me start off with this. They’re a horrible business. I had a fender bender and had my car towed. Before you know it, been there for 3-4 days and I had to pay $500.00 for all the fees, for me to find out the repair price. (Basically paying a fee for a fee which is stupid) and they won’t tell you ANY PRICES till you go in to pay. And they won’t tell you the price for repairs if you don’t pay the fee. So then I get there to find out. They telling me it cost $7,500 to fix the damage. So then I had to junk it because it’s clearly too much money and I have no storage to put it. So thanks a lot on helping me out get rid of my car that ya gonna make money off of. Thank you! Horrible business.

it's never a good time when your car is towed by the police first thing in the morning on your way to work. reasonable storage rates here, no new scratches and nothing was stolen. no new damage to the vehicle. they did their job.

My Experience was frustrating. Do yourself a favor and avoid this location. First time they called me to say the car was ready i got there and it was not. They replaced one of the plastic covers on the outside bottom of the passenger side door but did not fix the other issue i brought it in for. Then a few days later i called i inquired about the status and they called me back to tell me it will be ready the next day. The next day now my car looks ok, But there enterprise rental agent who is in the same location is now trying to charge me for damages on a rental i did not cause. My biggest mistake was not taking picture of the entire car. They gave me the rental outside in the rain. Also i noticed the right passenger side looked dented but did not think anything of it . I am hoping Visa can cover what there trying to charge me through there rewards program. BEWARE THESE PEOPLE ARE CROOK'S.

I had work done on my truck at this place. The paint was not an exact match but you could only notice the minor difference when the truck was in direct sun light. There was also a weird smell coming from the engine after they supposedly fixed it. In addition, their customer service skills leave a lot to be desired for. I only went there cause geico recommended them And the car rental place was next door. Try a different place, You probably will end up with problems after the work is done at this place.

Absolutely horrible service these types of businesses should be illegal as they are complete criminals. If i could give them zero stars i would. $400.00 for less than a 2 mile tow. I am disabled and, the car was not supposed to be towed. I was paying the parking ticket while they were about to tow it. Instead of being decent human beings they robbed me of money that i desperately needed for medical expenses and, living cost. With no shame also. They were less than polite or professional.

My son was in a collison yesterday. I was reading the reviews today prior to going to County to see the car and make the necessary arrangements. I was pretty much expecting a horrible experience given the negative reviews. I was treated with absolute respect and I was not charged an astronomical amount for a tow. Their rates are close to other tow companies in the area. With that being said I recommend this company to others. May you have the same amazing experience I had today.

WORST auto shop I've ever seen. Had a car here through Geico (that office is also a joke and the two obviously pay each other) and the work was horrible. First repairs were about a week later than promised. Trunk was misaligned, paint was orange peeled and overall work was horrible. Complained to Geico, they asked me to leave it and have it redone. Second time no better. The staff at County seemed confused that the car should be properly fixed and painted. I called Geico corp. and had the car taken to another shop in Westchester that they recommended. Work was excellent and done on time. Car had no issues after the repair.

All the negative reviews are dead accurate. Avoid this place at all costs. Was recently in a bad accident with my daughter, car flipped. Police called this terrible business who towed my car two blocks. My daughter who was traumatized from the accident only worried that she couldn't find her new iphone and in an effort to calm her we tracked the phone to county towing. While we both lay in the hospital my wife called and asked if she could stop by and just get the phone to calm our child and was rudely told NO. Pay $553 or you can't get anything. This is within hours of the accident same day. Same story that's been told several times. Excessive charges for tow, turning car over, clean up and same day was $553 (WHAT). Nice guys??? When we complained to the insurance company who negotiated the price they demanded cash only plus charged us tax on the full amount, in cash, and claimed they needed hours to have someone look for the phone and would not let us go to the car. went back a day later and now and only after we're searching the car for the phone this tow guy takes it from his vehicle and it's totally smashed which we fully believe did not happen in the crash as all other devices not a scratch. Sorry guys guess you got mad with the complaint and couldn't keep the iphone which if in the car should not have been removed in the first place or placed in the office. Hope they'll see soon that nice is better and treating people this way will not work all the time. Consequences are always important to keep things fair. Stay away at all costs.

Hopefully you never need their services, but if you do, they do not accept credit cards. Debit cards and apple or Google pay. Cash is always a plus. Also have your I.D. and registration handy.

My car had a big dent and scratches on the front side of the car. They fixed it up good as new! My car looks amazing! Not to mention they also vacuumed and washed my car. They did a great job and I'm very happy with the work. Thank you!!

It was Easter Sunday and my coworker had wrecked our vehicle. The tow company did all n everything they could to get us up n going but with little overall hope. The driver evwn met us at the tow yard n gathered some of our stuff for work. However 3 days in the bodyshop it was good to go again. Took 2 days for parts though figured in a bigger city like that they'd be more apt to have such things at their necessity.

I had my car towed there which, unbeknownst to me, simply needed a jump and was out of gas. I brought my own gas but they said couldn't use it because spout didn't fit my gas cap. They had other gas cans they could have exchanged it with but refused to stating they weren't allowed to do that. I had to pay $265.00 just for a jump and out of gas. Highway Robbery!!!

The employees are openly rude if they do not feel like helping you. My car was towed by this company. When I recieved my car there were lots of minor damages that nobody wanted to own up to. Would not recommend this place for any service they provide due to their customer service.

I thanks all these reviews. These Savage call me illegal immigrant and to leave his place, all because I was aware of who they are. Savage. I would never recommend this place to even my worse enemy. They didn't want my insurance company to pick up my Convertible Mustang, because they are so greedy in making extra pennies, not knowing that I already look at their review here. I respond to the owner, the old men low life. That I am a US Citizen, and he was the immigrant. He got so piss up and scared, he trow me out treating me to call the cops on me for trespassing. My car still there, no knowing they can't and have no right or power in keeping my car. He hire illegals immigrant to work for pennies, I know two of them in which he call them to makes threat towards myself. . Thank you people. I call the FBI and Homeland security on him, I also call the local police in which they arrive in seconds. Low life greedy old Cranky Savage. We see if they have so much to tell tomorrow when my people get to pick up my car.

Ok I read the reviews and got scared of what my experience would be like after Geico told me to take my car here to be fixed, after a truck side swiped me. But to my surprise the service was excellent! I places my car in on Thursday and they called me the following tuesday to pick it up. The car looks as good as new and the customer service was great! Thank God! I had to write something because they deserve the credit.

My car was in a wreck so the police call them. The guy came, he got the car and swept the street for 2 seconds, when I got there the next morning he charged me $300 just for the towing only half a mile $190 for the cleaning wich was only for 2 seconds $100 for the parking and $ 200 that I don't even know for what for. Since the city was the one who hit me, he kept saying DON'T WORRY THE CITY WILL PAY FOR IT

If I could give them 0 stars I would. Shop is full of thieves who take advantage of an unfortunate situation to steal your valuables from your vehicle and cause further damage. PLEASE AVOID AT ALL COSTS!! You don’t need the extra stress.

When my truck was picked up by my insurance company truck bed had been loaded with debris old tires a wrecked trailer etal. Tried to claim they didnt do it but insurance company has pictures to back what they said. Will not accept responsibility.

Horrible work done after redoing my whole front side of my car, it looked good as new at first but months later I started having problems with the work they have done, my bumper fell off again and I brought it to a different shop and had to fix the additional problems they didn't even look at. The work was done through geico Xpress shop. I had to change my 5 star to a 1 star cus of this horrible experience.

Listen to the other people this place is a scam & run by degenerates. Only people giving these guys 5 STARS must be employees/owners. The experience from dealing with the tow truck driver which was inexperienced and damaged my vehicle more then it was already to people at the front desk this place is complete joke.

It was a great experience! Anthony was timely, professional, friendly and helpful. Thank you for helping me feel safe & comfortable as I had to get transported to the dealer with my car.

Lost my remote police told me it was with my key as I gave it to the officer that was professional and courteous and it cost me a lot from the dealer

Terrible business. They estimated the repairs for my vehicle at 21k the insurance decided to it wasn't worth to fix. Those damages cost don't add up.

Anthony K -Y1908 provided excellent tow service thru AAA. He was polite and courteous. Thank you!!!

Car was in accident 2 blocks from there shop. Charged me 529.00 to tow car. He put more damage on my car to make extra money on repair. Stay away from this clown.