Advance Auto Parts in
Peekskill (NY)

Carmen at the front desk was rude and unhelpful for the entire interaction, would not recommend this store

With two people working in store, and busy, Carmen made time to check battery, see it was leaking, sell me a new one, and install. Great service, and will continue to shop here for auto parts needs

It's a good store. Well stocked. Staff is knowledgeable. Most commonly needed parts are in stock. Specially ordered stuff you're better off ordering online from the website and shipping it to your house.

The woman whose name tag reads "Carmen" does not represent this company in a positive light. She is rude, lazy and unprofessional. She always acts as if she's doing the customer a favor. The rest of the staff are rather courteous and helpful, but thanks to her you lost a longtime customer.

Excellent customer service by a gentlemen named Teddy. Came in looking for a tail light and he knew exactly where to find the right part. He was very polite and provided an excellent experience.

Helpful people who go out of their way to help. Awesome service.

Honestly the worst advanced I've ever been to. Minus the manager, most unhelpful staff. Waited for 10 minutes expecting help as one employee handed my matter to another. Turns out he was just wasting time. Useless

Avoid at all cost especially when the tall white guy, spanish and black lady are working.. We asked for help and she was like I can't look it up.. She claims pushers for the trunk are universal but they sale it by car's make. I will give a zero but only have a 1. UNFRIENDLY, MISERABLE AND UNHELPFUL.

Great for last minute things but they don't have alot of things in stocks it usually needs to be ordered.

This place it the greatest. The staff is friendly, knowledgeable, they install batteries in ur car when you buy a new, window wipers too. I bought a review mirror and got home but we couldn't get it too fit. I returned minutes later and the young lady helped me with no hesitation. I love this place.

I’ve came here multiple times and never had a problem but I asked for info on a new car the employee looked it in the computer and provided me with the wrong part when I came back to exchange it they didn’t help me at all even though the store had the lights on and we’re still inside just chilling the manger was rude and did kept repeating the same thing I didn’t like the way I was treated HIS EMPLOYEE PROVIDED WRONG INFO AND STILL REFUSED TO HELP ME

Very unprofessional service. Went to purchase windshield washer fluid listed at 5.49 each 2nd one half off. The product was rang up at 5.99 and when I quest the difference in price I was given an attitude by the cashier. Asked for a refund and went to autozone instead.

It's just another place to where you purchase auto parts, if they have them on stock. Nothing special about it. One can get misinformation, like my wife did on a product similar to WD-40, which brings a plastic stick to reach hard to get rusty ? and nuts. She was told that the companies stop attaching the plastic piece on spray cans, but the can cap, had the grub for the stick as traditionally. All that just to make a sale?

Fantastic as always I appreciate the help that they give me every time I buy anything from there ??

Easy shopping and, I always save money.. Not to mention the staff are very friendly and helpful every time I come to the business. Thank you ???

The staff are very friendly and helpful to me and I get what I need for my car. They also honor my military veteran status and I save money on what I purchased. Thank you very much for your time and help.

Excellent service no questions asked if something needs to be addressed very professional and courteous I have been dealing with the managers there for a while and they have been nothing but accommodating to my business highly recommend

They always have what we need and if it needs to be ordered, it comes the next morning if not later that same day! Staff is very knowledgeable and friendly.

I was greeted at the door and immediately helped. Asked for my car info and told me where product I needed would be. Same guy checked me out quickly too.

Returned an item here and never got our money back and it has been a while. I have went to the bank and filed a claim but the store lied and said that they never received the product. I am not surprised everyone there is not the brightest.

This is my favorite Advance Auto. The employees are always so friendly and go out of their way to help you.

They have great service, as in the staff actually know what they're talking about. The selection of parts/products is huge, like another review said, they try to get you the part and if they can't they recommend a place to go. They also have a cart with stuff on it that is for sale, when I go here I end up buying something from it. ?

It is usually very clean and well stocked. You can almost anything you need same day if not usually next day at worst. Sometimes if you cant wait they will try to find it at another location. Prices are decent. The staff is very polite and helpful. Alot of their parts have a guarantee that let's you get one free replacement( axles for example).

They know their stuff and can get you any parts you need , mostly the same day, overnight in the worst case. Returns are easy.

They have a variety of parts you can buy the cheapest part to the top of the line parts which most auto dealers don't have

That place went to hell when they transferred Robert Fenty to another store. But recently they brought him back!! The store has been returned to its awesomeness of the days of old. No need to shop anywhere else.

Always respected, always receive courtesy, not once has a subordinate ever try to intimidate me inside or outside of this establishment, and because of the overall demeanor of Auto zone and its staff is why I choose to do business here and its sister stores.