The Diesel Shop LLC Truck & Diesel & Heavy Equipment Repair in
Savona (NY)

Had my truck for over a month and a half when I got the truck back I had more codes than when I dropped my truck off my grille bracket was snapped my intake cover bolt was stripped and they blew a hole in my radiator and wouldn’t cover the cost of the radiator or labor as well as my right turn single no longer worked just seems they didn’t care about the truck and just in a attempt to get it done they rushed everything wouldn’t take anything back to them.

I had an outstanding experience at the diesel shop in Avon, and I can't recommend them enough. They quickly ordered the necessary parts and effectively resolved the issues I was having with the rear end, which was shaking and making noise. I initially suspected the transfer case might be the problem, but they went above and beyond to fix everything. Now, my 2002 Chevy Silverado 2500 HD LS drives as if it’s brand new! This truck is built on a one-ton frame and features an impressive 8.1L Allison transmission with a Vortec motor. It’s truly a rare find—vehicles like this don’t hit the market often, and once someone has one, they usually hold on to it. I'm incredibly fortunate to have acquired this truck, and the shop made it perform like it did when it first rolled off the assembly line. I confidently give them five stars for their exceptional customer service. They are always available to answer calls and are more than willing to walk you through any inquiries you might have. The entire team is friendly, professional, and genuinely invested in their customers. Without a doubt, I highly recommend them to all my friends!

Great experience , highly recommend hard to find good diesel mechanics these days /Thanks guys

Best shop around.. very trust worthy men. I appreciate your great work !!

Truck went into derate on Monday night. Call and the technician was there within an hour. Explained everything to me as they went and had the truck on its way pretty quickly for what I was expecting. all in all they did an awesome job and are super easy to deal with . Thanx guyz

Great customer service. From the Front Desk. To Parts, and Service. They are willing to go the extra mile for you. And answer any questions you may have. They are patient, and understanding of various situations. Owner Ops, and Drivers Alike. If your traveling thru Avon N.Y. Check them out. Very knowledgeable and Professional Team.

These guys here are absolutely amazing! The work they do is very professional and precise. They got me in and out in a timely fashion. The most important thing to me was the communication and the explanation they give you on the problems that are going on very knowledgeable people !

Truck broke down in Fillmore I called multiple people to try get to come out and fix no one was interested in helping out on a Friday .These guys was prompt and the technician was very knowledgeable on the issues of my 389 . I would definitely recommend these guys for any roadside repair

Hey I wos broken down near this place I had diesel problem check fuel filter I wont to this place I told them the problem after that they told me I need steer tire they put me use one and after 4 houre they told me is fuel pump and I have to wait 3 days to fix The maeger try to get me a way to leave Becouse they not sure is fuel pump he told me to go to where I live and buy one I went to where I live I bought fuel pump I put it in but still same problem fail diagonastic I recommend don’t go thier They charge 160/h is booooooooo

Took my work truck in to install tires and have them balanced instead of getting the beads thrown in. Definitely worth having them balanced on a machine. I’ve been dealing with a shake for a few years and finally got rid of it. I wasn’t to happy that I had a 9 am appointment and truck wasn’t done till end of day… Thanks for gettting it done and fixing my issues tho.

Absolutely fantastic! I was on a trip with my family with our camper. One of the tires on the camper sheared the lugs off and I was stuck on the side of 390. My wife and I were on the phone for over an hour trying to find help to get it fixed or a tow. Because their was a tractor trailer roll over, there was no heavy equipment available anytime soon. Plus any repair shop was also closed for the weekend. Finally, one of the companies recommended I call The Diesel Shop LLC. Scott asked me to send him a couple of pictures and he said he could do it. Not by Monday, but by the next day on Saturday. At the time, I couldn't move it. Scott gave me the idea to shift weight around in the camper so I could tow. The only reason why was because I was feet away from the exit and they, amazingly, were only 3 miles away. It was already 6pm but guys were still there. Scott met me and was very welcoming. I ended up talking a long time with Nate who was also very welcoming. I felt it was a miracle we ended up there. Scott also checked in with me on Saturday morning as he wasn't at the shop. They had it fixed by 1pm on Saturday and we were able to make our family trip The place is called "The Diesel Shop LLC" not "The Camper Shop." They could easily have passed us on to someone else like everyone else did. I wish I had a diesel as I would travel the 30 minutes from my home just to have them work on it.

Great service from start to finish. I don’t let other people touch my stuff, so handing them over my truck was a bit nerve racking at first. After talking with Mike a few times at the beginning of the build, I knew I made the right decision taking it to them. I had The Diesel Shop do a full performance engine build to my 2004 Ram 3500 Cummins. I went in with an idea of what I wanted and left with what I wanted, plus more. Through the whole process Mike would message me giving me updates and asking if it was okay that he did certain things. When I went to pick up the truck you’d never know anyone even touched it. Scott answered some questions I had and told me to reach out to him if there’s any issues or I have anymore questions. You could tell they took pride in the build as if it was their own personal vehicle. That evening Mike reached out to see what I thought of it and wanted to make sure I was happy. You don’t get this type of service on a personal level from many places. I highly recommend them.

Performed a rear end rebuild on Chevy pickup. Even they were very busy they took in my truck and got back to me within one day. Told me the repair would take one week was completed The estimate I was told was what I was charged. Hats off to Scott and his crew true professionals Dan

Have had conversations with both Scott an Mike couple of great guys that try their best to help ya out an point you in the right direction. Awesome customer Serivce an explain everything thoroughly Defiantly recommend this good group of guys!

I had a bad air leak in my drivers seat. I was passing through and stopped at Quickies Truck Stop. Nextdoor is the Diesal Shop. Went in, and although very busy, looked at and fixed the problem within an hour!!! Great job…very very pleased!!!

We had a serious problem with our motor home on the Thursday, the engine blew. We called several places for help, but everyone was to busy. The diesel shop was also busy but they made room for us. They fixed it, it took time and a lot BS with the warranty people, but did what they had to, tried to help us as much as they could and worked hard to put us back on the road. They were amazing, easy to talk to and made a horrible experience tolerable. We recommend them to everyone! Thank you to everyone that busted their butts to get us going again.

Mike, Scott and the crew over at the Diesel Shop always take great care of me. I’m a firm believer of getting what you pay for- and they do nothing less than 100% on my truck. I gladly drive the 35 minutes o to Avon to have them do anything to my truck I can’t do myself. Got me in and out in less than 48 hours for a full air conditioning repair and replacement (Condensor and dryer). They are truly the best shop around.

If I could rate this shop 10 stars I would. We had an emergency electrical issue with our smart steering wheel and The Diesel Shop handled it with expertise, speed and perfection. They fit us into their extremely busy schedule and fixed our problem. We've been to many many repair facilities over the past 20 years but none compare to this place. Their honesty, flexibility and integrity are greatly appreciated. I highly recommend Scott, Ronnie, Greg, Matt and the whole crew at The Diesel Shop. Thanks for getting us back on the road!

We had a great experience here. Had a blown air brake hose when we pulled into the adjacent truck stop just after 5pm. We caught Scott as he was leaving for the night and he stayed open late to make us a new brake hose with upgraded fittings so we could get back on the road the next morning. We really appreciate the service we got at The Diesel Shop, thanks again Scott! -Keith and Emily

The service was great I was having exploding battery issues and they replaced my battery terminals which were melted. they replaced the terminals and batteries the way I wanted them replaced without even having to ask! I am very picky about who works on my truck because not everyone will do it the correct way The shop was much larger then I expected and even still the service was top notch. I will definitely be returning here for future work having them work on my truck I had no issues. I rarely write reviews but for the Diesel shop I have to give them credit Very kind and professional

This people and garage are awesome, way better than TA and any truck stop, I went in thinking they were going to have me waiting for like 4 hours and totally the opposite, good staff and professional also fair prices and the work they did to my trailer

I have been bring my coach there and they have been very very good to us. They know what they are doing, even with crazy things that go wrong while on the road, they get it fixed. So happy with my new tires!

Mike & Scott are great. Along with the rest of the folks here. I have a 2006 dodge 3500 that over the past 2 years have been giving some serious attention. These guys know what their doing. They are so knowledgeable and in my opinion are very well reasonable priced. You will not be disappointed with these guys at all. I would give them 10 stars if I could!! Keep up the great job guys.

After breaking down today on Highway 90 almost 500 miles away from home the wrecker company recommended taking my rig to the diesel shop. At first I was like just take me to the local ford garage,But the tow company highly recommended this place. but the tow company highly recommended this place. So glad I did it was a minor fix, but Very reasonably price, highly recommend will come back whenever I’m within 200 miles with any problems in their neighborhood. Great people!

Let me first by saying this. The diesel shop LLC has been nothing but an excellent experience. I made an appointment to get my 2016 Dodge Ram serviced. Oil change fuel filter swap four-wheel rotation. By the way... I didn't even need an appointment👌 The technicians at the shop are kind and very honest. I have been to a lot of shops in the area and it is very hard to find a diesel shop where the people that work there are halfway decent. The owner of the shop is also down to earth and is honest. Something that is very difficult to come by these days. Simple fast and on time is how I would describe them. For me being a business owner I take note on the cleanliness of a shop and also the upkeep of the employees. They treat the trucks as if they were their own. I would know this since I stood on the top balcony of the shop watching. Once my truck was finished which was faster than I expected I was greeted with a smile and a handshake from the technician. If you're looking for a place to bring your truck do you to have any type of major work done and or just a simple oil change and rotate I would highly recommend this place. 💯💯👌👌💪

A real stand up bunch of guys that know their business. I went in and told Mike exactly what I wanted and he told me exactly how to achieve it. The price quote never changed and they met my deadline. Love dealing with hassle free businesses that don't act like they're doing you a favor.

I didn't get any work done BUT I called today to get some information about my truck and the gentlemen was very helpful and informative. He knew exactly what I was talking about and was able to tell me what I needed to know without talking over my head. Thanks again!