Latham Auto Sales in
Ogdensburg (NY)

I had a wonderful experience! They are kind friendly helpful and informative. I will absolutely do business with them again in the future.

I walked into Latham‘s yesterday. I searched for days different dealerships I saw the jeep on the website & had my eye on a vehicle for a few days. Let’s just say I left with that vehicle not long after I drove it!! I am over the moon happy with it. I absolutely love it. It’s comfortable. It’s gorgeous clean it looks like a brand new vehicle inside and out Latham’s will have a reoccurring customer!! The customer service was absolutely spot on!! Tessa She was very cut and dry no BS. You asked a question. She delivered an answer right there and that was amazing!! They were very friendly and all staff were welcoming and now days that’s amazing! I am so happy that I Took a trip to the dealership to look for a vehicle! Yesterday was the first day I’ve ever stepped foot in that dealership, it was my first, but it won’t be my last!! Thank you so much for everything. You guys are absolutely amazing, that saying service with a smile!! Ya that hits differently for me now!! I am so happy with the experience at Lathams and the interaction with each individual from being greeted at the door to the last hand shake and keys!! Merry Christmas to your staff and merry Christmas to me!! I love my jeep oh did I mention that I LOVE MY JEEP!!

We bought a 2016 jeep from here,we were treated amazing,the vehicle we purchased was clean,no issues at all,and a very nice vehicle .We will definetly buy another vehicle from here.very good people, local and veteran owned.thank you for your service Wayne

Highly recommend purchasing through Latham Auto. They provided the best car buying experience I have had in 20yrs of purchasing vehicles. Staff went the extra mile to make the car buying experience hassle free and get us driving away in a new vehicle day we arrived. Military friendly.

They helped my wife and I purchase a vehicle a year ago and after a few months we had a major problem with it. They went above and beyond to take care of us and I could not have asked for a better outcome with this unfortunate situation. I wish I was better with my words I cannot express my gratitude for their patience and professionalism. Five stars is not enough for this local veteran owned business. If you are looking for a used vehicle I wouldn't shop anywhere else. They definitely have your six.

This was our second vehicle purchased from Latham, as the first was involved in a tragic accident. The people their could not have been friendlier or more helpful. I will continue to use Latham for any other vehicles I may need in the future.

My experience with Latham Auto here in Ogdensburg goes beyond words. I had gone through a great ordeal of trying to get the car I wanted, but Tessa was very patient. When I finally went there to see if it was available after about two weeks, I finally got it. And I LOVE IT. Tessa and Wayne go out of their way to please their customers, and I was very overwhelmed to have gotten my Nissan. Keep up the good work Tessa and Wayne. I will certainly send my friends to you. THANK YOU.

Wonderful people! Sold my son a beautiful vehicle ( for me) I highly recommend them if you’re looking for a car. I don’t believe we’ll be going anywhere else for a car in the future. Edit: fixed an issue that came up out of warranty for us! These people are an answer to our prayers! ⭐️⭐️⭐️⭐️⭐️

They made it so easy to buy my compass. I’ve never purchased a car on my own. It was easy and affordable . Financing was a breeze. 3 weeks later and im loving my car. I strongly recommend buying a car here! Thank you guys.

My wife and I love doing business at Latham Auto Sales. Just bought our second vehicle there. Will always return when in need of another vehicle. Wayne and Tessa are so easy to deal with and always treat everyone well. Great family to do business with and Veteran owned! Perfect place to purchase a used vehicle. Check them out!

I had excellent service earlier this year that went beyond my expectations. We had issues with one of our cars we had purchased from Latham Auto and Wayne Latham took care of the situation without question. He empathized with our situation and did everything he could to make it right. We WILL buy another car from him when the time comes. Thanks Wayne and Tessa for your help and service. Jeff Green

My wife and I purchased a car from Latham Auto Sales. Tess, Wayne and Mike were wonderful to work with. Very friendly and helpful. This was the easiest car purchase we ever did. Highly recommend Latham.

Recently purchased a 2012 jeep wrangler from here and I love it! Wonderful vehicle for a great price! Tessa and Wayne Latham were awesome to work with and made the whole process a breeze! Thank you guys so much

I have now bought three cars from Latham Auto, and I can’t imagine going anywhere else! They are THE nicest people, very friendly, extremely helpful and so accommodating. The process was extremely simple each time I was there, which I appreciated immensely as I was very young when I bought my first car from them. They go out of their way to help out any way they can, they even stayed after hours for myself and my father on several occasions! I am EXTREMELY happy with the most recent car I purchased from them. I don’t have a single bad thing to say about them, and I can’t recommend them enough!

THANK YOU Latham Auto Sales for taking care of my family and, most importantly, my children! We have purchased both of our children's vehicles at Latham's and they have helped us out in so many ways! We will definitely be lifelong customers!

I stopped in just to look and left with the perfect vehicle. The process from beginning to end only took maybe an hour and I was on my way! I have never had such a smooth and pleasant car buying experience. Everyone was so pleasant and helpful. I would definitely recommend this dealership.

The purchasing process was not problem. Didn’t have an issue taking a kids money in a vulnerable situation. I bought a lemon from these guys and the 3rd day it had an engine light on. They fixed it it was under warranty. Had another issue a month later and they took care of it no problem still under warranty. After the warranty ran up (3 months) they hung up on me wouldn’t service my vehicle at all. Not a very nice thing considering I bought a car from you guys. Had to rely on Blevins which told me had a crack in the engine pooling coolant. Which was a concern of mine that hey wouldn’t listen too. I’d strongly advise you to go to another dealership. Now I owe 6k on a trash vehicle thanks Latham. The first time you’re hearing about it after warranty becuase you guys refused to service me. No problem selling the community junkers but can’t fix them up for them after warranty runs up. Sounds like a poor way to run a family friendly businesses. I have all the paper work and recorded phone calls of you guys refusing to do anything due to one mechanic and a couple days out of warranty. You guys told me to take it to Blevins so I did with all my problems which are recorded on paper. Won’t be the last of this

The hospitality we received at Latham Auto, has been incredibly welcoming. My family and I just recently moved to the area and we have already bought 2 cars from them (getting ready to buy our third). Tessa and Wayne were extremely helpful, understanding, and easy to work with. Because of this, Latham Auto will have forever customers from myself and my husband. We will be forever thankful for how gracious they are and grateful for their kindness.

Would 100% recommend Latham to anyone. Transparent. Efficient. Trustworthy. Reasonable. There was another truck I really wanted but it had already been sold, they went out of their way to help me add the features the newer one I ended up buying was missing. They put me in a truck 4 years newer which is in excellent condition. Tessa recommended a better bank which required no money down with better rates. Saved me 4500 that day. Coulda’t be more happy! Glad I went and dealt with Tessa! She pinpointed the entire transaction from start to close. The whole team was very pleasant to deal with and knowledgeable. 10/10. Thanks for everything!!!

Bought a Lincoln town car from Wayne & Tessa at Lathan Auto sales this past week. What a outstanding couple to work with. Mike had the car out front ready for inspection. Made the deal, Tessa filled out the paperwork, had my plates within a hour and on the road home. The most enjoyable car purchase i have ever made. Very knowledgeable, courteous, friendly people. Highly recommend.

I bought a snow dogg plow here and what a great experience. These guys go above and beyond to ensure your satisfaction. Special thanks to Mike for taking all my phone calls and questions! A very special thank you to Wayne, the owner who drove out to my house 3 times to help me and train me on the plow! Very patient and willing to do whatever needed to ensure I was confident and satisfied with my purchase! If you are looking to purchase a plow, I would highly recommend Latham Auto.

Latham Auto Sales is an exceptional dealership! You would be hard pressed to find a comparable dealership! I was able to find the exact vehicle I wanted, in immaculate shape and at a VERY fair price. They made the sale as easy as possible, helping in any way they could. The true meaning of excellent customer service. I highly recommend this no-pressure, no-nonsense dealership! Not only did I get a free car wash at the time of purchase, but about a week after the sale, I received a “Thank-You” note in the mail that included a gift certificate to a local restaurant. Very impressive to be supporting locally owned businesses as well as providing a little extra bonus just for purchasing your vehicle from them! Wayne and Tessa do a fantastic job of making you feel welcomed, comfortable, and appreciated! Thank You Latham Auto Sales!

Recently purchased a vehicle from Latham Auto Sales. Tessa made the process extremely easy. Like way to easy haha. For me i needed insurance along with my vehicle and with luck their insurance broker was sitting in the office when i returned from my test drive. He made the process for insurance to easy as well. I call this place a one stop shop. I absolutely love my new vehicle. It was previously well taken care of and i have had no issues. Highly recommend to anyone looking to buy a vehicle.

We have purchased 4 vehicles from Latham’s (Acadia, 2 Wranglers, and a Compass) and would definitely buy from them again. They are right on with their pricing and true to their word on their warranties. Tessa, Wayne and the guys are all very helpful and make the process super easy. We will definitely be back.

We purchased our first vehicle from Wayne and Tessa a week ago and was delighted to see such amazing customer service. They went out of their way to make sure we were 100% satisfied. We also had them install a new plow on our truck which they had completed in a day. I have to say that this is by far the best service we have received from any dealership that we have gone too. They also made sure we had shirts, and beanies before we left the dealership. Then a few days later we received a Thank You card with a certificate to Panera . This by far is exceptional! They also have the best staff that you could ask for. They are over the top with kindness. We will be Back ! Thanks Wayne and Tessa .

This is a great place to buy a vehicle! I have been looking for a good used truck for months. I have looked at dealerships and private sellers all over the North Country and northern Vermont. Latham Auto sold me a great little truck at a fair price. Tessa met me on a Saturday when they were closed so I could test drive the truck, handled getting registration and plates, and Wayne met me half way on my 2 hour trip to deliver the truck to me. This is a rare dealership that provides service above and beyond, and peace of mind that comes from buying from a honest, reliable business. I will be recommending them to family and friends.

When I leave a review of a business on Google I like to make sure anyone that reads it knows why I gave that review and rating. 1st Star - Honesty The auto business in general is filled with business people that only care about making money, with little regard to the safety and happiness of their customers. Latham Auto was up front about pricing and the quality of the vehicles I was interested in. 2nd Star - customer Service The smallest things go a very long way with me when it comes to a business meeting my needs and making sure I know that I'm a priority. When I initially contacted Latham Auto I inquired about a test drive. I let Tessa know I worked Monday through Friday 8 to 5. She came in on a Saturday, when they are normally closed, in the rain, to let me test drive two vehicles. They were courteous, cheerful, and accomodating without trying to sell me anything. The choice to buy was mine alone to make and I never felt pressured. 3rd Star - Quality While some of the cars have visible imperfections, let's face it, these are used vehicles. That aside, they run like a top, at least the two that I test drove did. They were clean, tuned, and ready for a new owner. It's evident that Latham Auto cares about their customers and their business just by the care they put into finding quality products to offer. 4th Star - Price and Financing As luck would have it, the car i was looking at , and fell in love with as soon as I drove it, was recently marked down. It was listed at nearly $4200 under fair market value. I had trouble with Community Bank (that's a whole other review!!!!!) and Tessa was very helpful in pointing me in the right direction for the loan I needed. She understood how important this was to me and after countless emails and phone calls, the financing went through. 5th and Final Star - The Sale I brought a check, signed two painless pieces of paper and Tessa jetted to the DMV to get me registered. There was a slight imperfection with the upholstery and I was given a kit to fix it at no extra charge. I wasn't rushed out and actually had a nice chat. I felt taken care of and was happy with my purchase. I have only had the vehicle for two days but I am ecstatic with this car. My family and friends oo and ah and tell me they are jealous. Latham Auto is a fantastic business who cares about their customers. I am happy to send anyone and everyone their way because I know they will have as great an experience as I did. Thank you so much for your patience, your willingness to help and your smiles. Especially in today's stressed pandemic world, it was all sincerely appreciated!