What clients say about Tom's Auto of Oswego, Inc in Oswego (NY)
As I called every shop in a 50mile radius alls i got was “we can’t do an inspection today,but we can make an appointment”… Called Tom’s auto, even tho they were very busy. Set me up with a time within a few hours of same day to squeeze me in. I believe it was the son of “Tom”-very polite and respectful,whom went out of his way for me.I left with a 100% legal and road worthy INSPECTED truck!! Thank you guys!
I have chosen Tom's auto for my repairs after sadly dismissing a mechanic I have been dealing with for 20 years I put my faith into my mechanic as my car is a valuable commodity and I would expect that the mechanic if he is going to charge 100/hr is going to answer his phone when you call and get what you want done in a timely manner if you have to wait for his scheduling of your repairs, Sadly after 1 year of service on 2 vehicles I may be doing another change as I just recently scheduled an oil change and cabin filter as well as winterizing my vehicle which includes a full check over of EVERYTHING. Yet after the appt I have noticed that no cabin filter was done and my brake fluid is not even full and after listening to Tom's phone go off and his son not answer until he was right in front of me and then complained about a customer wanting service same day and his fathers scheduling on the calendar and how he had to fix it because Tom is never there he is always out back just blows my mind YOUR OWN FATHER BUD??? nope I'm good I will find yet another mechanic to do what I need. I definitely won't recommend you. Your Dad is a good man and thats who I thought was fixing my car he has 5 stars as a review and you just cut that in half. I am so sorry the business is not running as seemingly smooth as when I first came but maybe thats because Toms son is involved and I apologize TOM SR but you have to be able to trust your mechanic for sure. You might want to check that boy at the door.
Tom & His Son Will Help In Any Way They Can. If They Don't Have A New Part For Your Vehicle When You Come In For Service; Tom Will Call The Parts Store That He Deals With To Make Sure That Your Back On The Road Safety.
Tom's Auto has completed my annual vehicle inspections for my three vehicles for the past five years. They ensure we are safe to go by giving the vehicles a good inspection.
Did an excellent job fixing my truck & getting me back on the road. I will bring all my trucks here in the future & send everyone that asks about a quality mechanic 10/10
My husband brought our car there for an estimate and the customer service he received was above and beyond. The prices are good too. Will let friends and family know where to take their vehicle for repairs… Thanks again Tom..
A great little family owned multigeneration reliable business. I've brought all my vehicles here for years, and I know a bunch of other people that do as well.
Tom is always very curiosity no matter how busy he is. I drove in today without an appointment and asked if he could put a bulb in my passenger side headlight, he didn't even bat a lash. Pulled it in and fixed it right then and there. Even brought my dog out a treat lol. Thanks for the great service over the years Tom! Just want you to know you are appreciated!
Great honest professional service, Tom and his crew have worked on My 2000 ford explorer for a few years, this year the engine went south but Tom and crew saved it and now it runs like new I will never need to buy a new car I will just have Tom keep it running.
Tom and his crew are so humble and down to earth! I love giving business to a hard working small business over corporate any day!! I've become a loyal customer! Highly recommend!
Great guys give you good price and just good sociable hard working Americans. Very quick with there work and get ya in and out. Will definitely use them again.
Love these guys. They have always been good to me. I trust them with my vehicle. When they fix something you don't mysteriously have other things breaking down the following week and have to go back. I feel they fix it fast, fix it right and dont screw you over on the price.
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