What clients say about Foxs Auto in Canandaigua Township (NY)
They always do a great job at a reasonable rate, if they run in to unexpected issues you'll get a phone call with your options before anything is done. If you need a used vehicle they're great for that too. You can get one fairly priced and work out financing right there if you need that option. OH! AND THEY ARE NOT PERMANENTLY CLOSED GOOGLE!
My Nissan Versa note had a fly wheel break off and got it towed to Foxs one Saturday Tom was my hero gave me a more than a fair estimate considering he had to fix the starter as well another shop didn’t install correctly which caused the engine problem to begin with . Foxs is square dealing and you can’t beat their speed of service !!
Very helpful to my husband and I during an emergency with our motorcycle as we were 2 hrs away from home. ?? They communicated very well and went above and beyond for us! Definitely Kimmy-Sue Tested and Approved ?
No list of parts used on bill, or specific repairs done, not even labor. just a number on a piece of paper. Paid hundreds of dollars and everything that was wrong with my car when I showed up still is. Avoid them at all costs.
I was recommended to go to this shop, as I needed a state inspection and oil change, and had a great experience. This is a “Mom & Pop” shop and the couple that owes it are very down to earth people. Their daughter and son-in-law also work there, and everyone was very friendly and personable. They are also very honest and won’t tell you work “needs to be done” on your car that isn’t truly needed. My car currently has an open recall, but I was told by the dealer the parts were in a national shortage. Without even asking, Fox’s looked up, within a 250-mile radius, a search for who might have the part that I needed to see if they could find the part to complete the recall. They also helped explain to me what the recall was about and why it was important. Unfortunately, no one had the part, but I thought it was above and beyond that they checked to begin with and just reflects on their character. I will most definitely be going back.
The best! I never have that "uneasy" feeling when I drop my car off. Fox's is honest and fair priced and the car is always fixed properly. My car doesn't go anywhere else!
Had a state inspection scheduled and maybe ab oil change on my wife's car, she decided to get the oil change after all. Ended up getting charged for an extra $20 for an aor filter that she was never ask about or told about. Also the factory aor filter was rated for 100,000 liles and didnt need to be changed. 0/10
Good place to buy a car with a fair down payment they also have mechanics to repair your vehicle if it breaks down and better yet have a tow service one stop shop
Fox’s auto is a reputable establishment that treated me fairly and an incredible work on my vehicle. The staff was courteous, friendly and helpful in every way possible. Tom the owner talked to me personally on the day I picked up my vehicle and thanked me for giving him the opportunity to serve me as a customer. He even took care of an unrelated problem that my vehicle had but I have been trying to figure out for sometime and he did it free of charge simply because he was happy to earn my business. With all of the horror stories that you hear about mechanics, it’s good to know that foxes auto will treat you fairly. They work quickly and they thrive as a business via word of mouth recommendations. I would absolutely recommend Fox’s auto to anyone in need of automotive repairs and if and when I ever need anything you can be sure I will be taking all of my vehicles right to them and only them. Thank you to Tom and the entire staff at Fox’s auto!!
I got in an accident. I was a mess. Darlene calmed me down, walked me through all the steps in the process, helped me with the insurance company, towed the car, and drove me home! A real family business who cares about people! I am beyond grateful for the communication throughout the process, help with the insurance company, and a worry-free repair process. I hope to never need their collision work again but I plan to be a customer again. Thank you
Absolutely best garage I've ever been to. Very honest and upfront with what needs to be fixed and when you should get it fixed. I will always come back to have them work on my car.
Went here on the recommendation of someone else, could not have been more satisfied there were a couple of last minute issues to get the car to pass inspection, they had a quick turnaround and got the car back on the road, the price was really reasonable as well. Definitely will be back for any other issues with my car.
Never had service done here cause I live too far away, but had a car towed here after an accident and really liked everybody, even let me borrow a wrench to remove something off car.
Came to upstate NY with no heat and Tom got me right in...I also let Tom know a couple other issues i was having....job well done. My 06 van ran smooth all the way back to Massachusetts. Tom and employees, Thank you all for the great service and may you all and your families have a Merry Christmas.
Did an awesome job for half the price other places quoted me. Very laid back place. Friendly office staff. Will highly recommend to friends and family. I don't see any reason to go anywhere else.
When I moved to Canandaigua, I asked a tow truck driver who he trusted with his vehicles. He slowly enunciated, "Tom Fox," as though I must be mentally challenged. I quickly explained that we had just moved to Canandaigua. That helped somewhat so I added that we were from out of state, that seemed to explain my gross ignorance. Everyone I've ever dealt with has been professional, helpful, and downright personable. I agree with the tow truck driver and the other customer reviews. These folks are five star.
4630 Co Rd 46, Canandaigua, NYJunkyard
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