Corby's Collision Center in
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Address:2460 Rochester Rd, Canandaigua, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:14424
Working Time and Location
What clients say about Corby's Collision Center in Canandaigua Township (NY)
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I just picked up my car from Corbys…. I can’t say enough about the AMAZING service I received from the very FIRST phone call!!! AMY and staff are simply wonderful and they care about their customers!!! I initially went to the ONLY place my insurance referred and they were not the friendliest nor convenient!!! And all details about fix was so uncertain!!! After asking around… I was told, do not go to said place!! GO TO CORBYS!! I am so glad I did!! Not only did they take care of me from day one, they knew exactly what they were doing, got me right in, two weeks just as they said AND my car was cleaned when I picked it up!!! Such a great group of people to do business with!!! ????
Mar 04, 2026 -
Went for a penske truck rental. Very friendly in helping me get set up. They advised about iced conditions in rear lot where trucks are staged....although they should have actually amended the condition..... Returning the right was a bit of a different experience. There was hardly room to get the truck back to the rear lot because of the placement of a red car the collision shop was obviously adjusting. The paperwork process was unclear. The lot was hazardous. And the person who was supposed to coordinate returns did not follow up after I emailed some questions. All in all not a bad experience but a little refining would make a big difference
Feb 24, 2026 -
I’ve been in the insurance industry for over 30 years, and I’ve dealt with a lot of body shops over the years—Corby’s Collision is easily one of the best. Amy was awesome to work with. She kept me updated the whole time, explained everything clearly, and made the whole process seamless. The work on my vehicle came out great, the communication was solid, and the whole experience was smooth from start to finish. Highly recommend Corby’s—and thanks Amy!
Jan 28, 2026 -
What a friendly and professional place to take your vehicle! When you enter Corby's you are greeted by three tail wagging pups! Then there's Amy. She makes all the stress of your crash results disappear.Insurance, car rental.. Amy directs you through all the steps to get your vehicle repaired and also keeps you posted on everything regarding your vehicle repair. She knows her business and also has a great sense of humor. Also, Corby's did beautiful work on my car. You would never know it was rearended by a dump truck! And they installed a new battery for a very reasonable price. Corby's is THE BEST!
Jan 19, 2026 -
Very easy to communicate with. Service was really good and really quick. Will definitely recommend for any auto body needs
Jan 14, 2026 -
Wouldn't send nothing there, they don't honor there written estimates. Then they charge you to put it back together when the estimate goes up 4 times the amount they quoted you.
Dec 17, 2025 -
I had a great experience with Corby's Collision Center after my accident. Their receptionist, Amy, was absolutely amazing—friendly, helpful, and always a pleasure to talk to. Customer service like hers is truly rare these days. She went above and beyond throughout the whole process, and the team even cleaned the inside of my car before returning it. Highly recommend!
Dec 03, 2025 -
Recently went here for front end repairs due to a deer. Was VERY nervous due to past shop experiences. However, these guys went above and beyond!! The front end looks great, and they even cleaned the inside of my car beautifully AND popped my back bumper into place!!! Highly recommend these guys and if needed I'll be back. P.S. Amy was great to work with and kept me up to date on all changes.
Nov 07, 2025 -
They did a great job repairing my daughter’s car. Their customer service was fantastic.
Oct 11, 2025 -
First, the work on my car was done well and I’m grateful for that. However, they were two months late to get the work started and the final amount due was thousands over the original estimate. Not good communication either as for drop off and pick up. They are not considerate of people’s time. Would not recommend.
Sep 04, 2025 -
We had our vehicle towed to Corby’s after an accident in the Watertown area. I spoke many times to Amy while our vehicle was in line to be serviced and she could not have been more kind, considerate, professional, and informative during this difficult time. We so appreciate her willingness to keep us updated on what was going on with our vehicle. She went above and beyond the realm of customer service!
Aug 10, 2025 -
My husband caught a deer with my new truck. It had about 4k miles on it. Upon picking it up, I was amazed at how great it looks now. It is back in pristine condition. We could not be happier.
Jul 02, 2025 -
I went to Corby’s on a referral ( my first visit) After hitting a dear with my SUV I needed body work of course. From my initial visit for my estimate, to the follow up phone calls during the work (Who does that) to the pick when work was completed. The service was exceptional. Everyone at Corby’s exceeded my expectations. And my SUV looks beautiful, not to mention they cleaned the interior of my vehicle too!! It’s so refreshing to have what I call “ good old fashion customer service” I recommend ⭐️⭐️⭐️⭐️⭐️ Thank you team Croby!!
May 30, 2025 -
Very impressed with their work. Always kept us informed on all progress. Daryl and Karen did a great job while working with our insurance company and Enterprise rental car.
Apr 15, 2025 -
I recently took my car into Corby's for some minor collision work. The whole experience ran smoothly with clear communications from Amy to excellent work on the damage. They even detailed the interior, to my delight, when there was no interior damage repairs that needed to be done. I highly recommend this place if you are ever in the unfortunate situation where you would need them.
Apr 11, 2025 -
Corby's did a great job on my car! My car had a ton of hail damage and they made sure it was repaired back to it's previous condition. My car was a lease as well and they made sure that it would pass the lease inspection as well. Amy at the front desk was extremely attentive and you truly feel like you are the only customer she is handling. I do not know how she does it, but Corby's is very lucky to have her. My insurance company was not being easy but she worked very hard and we communicated back and forth and I always knew what was going on. I highly recommend Corby's if you are looking for amazing repair work and truly personable service.
Mar 31, 2025 -
I have had the honor of having this company work on my Jeep Grand Cherokee and it looks better then before. They did an amazing job inside and out. It looks brand new for being over 10yrs old. Absolutely flawless. I also had the privilege of dealing with Amy the receptionist at the Canandaigua location. She is an absolute pleasure to work with. She keeps you updated on the progress and makes sure you’re aware of what’s going on. They get the job done. I am extremely pleased with the work they did to my Jeep. Wish I found them a few years ago when we hit the first deer with it. 10/10 recommend the Canandaigua NY Corby’s location.
Mar 28, 2025 -
Corby’s has come through again, restoring by hail damaged car to like new! The folks that do they work are amazing at what they do. They are a pleasure to work with. Amy at the front desk is phenomenal in keeping you updated on the repair progress. I highly recommend Corby’s in the event you need auto body repair!!!
Sep 17, 2024 -
Well! It was a rough experience at 1st. Told my car was totaled out then it wasn't then it was then it wasn't. They kept saying it def would be, was very hard to hear cause I love my car. But it needed to be fixed after a deer destroyed the whole drivers side. But then it was cleared to fix it, corbys painted it and did a great job with matching the color. Amy was great, def 5 stars! They did extraordinary work and detailed it wven which was a huge surprise thank you all so much!
May 14, 2024 -
The absolute best auto body shop in the greater Rochester area. Just got our vehicle back from repairs due to a deer encounter. Corby’s made the vehicle look amazing. Not just on the outside, but the inside too! They have worked on multiple vehicles for me over the years, insurance work and personal, and truly go the extra mile taking care of their customers. Amy, at the front desk, is amazing and was incredibly communicative during the entire process. I would not trust any other shop the way I do Corby’s. You shouldn’t either!
Mar 16, 2024 -
I can't say enough good about the service we received From Corby's Collision Center in Canandaigua. As soon as you walk through the door, you are greeted by friendly people who are ready and willing to help you with your vehicle repair needs. We had a particularly complex issue concering the repairs that needed to be done on our car that involved a lot of details. Not only did Amy (Front Desk) navigate us through these difficulties, but she also made sure that things were done in order to provide us with the most prompt repair and return of our vehicle. In doing this, she reflected credit upon herself and Corby's Collision Center. Not many businesses left like this in my opinion. So take my word for it, Corby's is the place to go! I'll be a customer for life ?
Jan 10, 2024 -
We've used Corby's a few times. They don't push for more work than necessary. Our most recent work required more than initially hoped. They were upfront about the possibility for the potential of more damage once they got into it. They worked seamlessly with our insurance and were willing to accommodate our holiday schedule. I feel this is an honest company who truly cares and wants to help.
Jan 02, 2024 -
My husband and i had a wonderful experience using Corby's collision center. Amy was a great gal to work with she kept us informed of all the goings on of our vehicle. So glad to have their business so close and dependable She walked my husband through every step of our journey of car repair when we had our accident. Thank you Amy !!!!!!!!
Oct 02, 2023 -
I was involved in a car accident 6/21/22 and my car was towed to Corby’s. My experience was incredible. Amy at the front desk is the most amazing person! Corby’s is so lucky to have her! She kept me posted on the progress on my vehicle from day one. I told her how worried I was that my car would never drive the same and she assured me it would. I picked up my car today and it looked brand-new! Thank you Corby’s!
Jul 22, 2022 -
Corby’s did a great job on my truck after hitting multiple deer. Amy provided great customer service, and communication was top notch during the whole process, which is rare to find nowadays. Thanks to the whole crew for getting me back on the road!
Jul 20, 2022 -
We are so pleased with our experience with Corby's! We were in an accident in February. It took a while for parts to come in; however, the communication while we waited was fantastic! Amy answered questions and let us know when parts were expected (and when they didn't come in as expected reached out to let us know that too!) and to set appointments accordingly. The car looks brand-new and they even cleaned the inside. 10/10 highly recommend Corby's Collision!
Jun 24, 2022 -
I wish I could give 6 stars! Absolutely amazing service. Amy at the front desk was so sweet and helpful. She took my car in and got me set up right away with a rental from Enterprise. Then she kept me up to date with my car repair. The technician found a rusty part on my car from a previous repair and they just fixed it for me even when they didn't have to. On top of all that, they got me my car back three days earlier than expected (Friday vs Monday). They also detailed the inside of my car so it was nice and clean. So professional, friendly and wonderful! I will definitely be coming back and they made a customer for life :) Edit: Went back again recently and the same review stands. Amy is fantastic and really does a great job even when there is a part shortage.
Apr 06, 2022 -
Having our vehicle repaired at Corby's Collision was an awesome experience!! They kept us informed along every step of the way, letting us know what was happening with insurance and where the vehicle was in the repair process. To our surprise, when we picked our van up, it was cleaner than it was when we bought it from the dealer. The paint matching and quality was literally better than OEM. We couldn't be more pleased!! And Amy was an absolute pleasure to work with! Fantastic Customer Service!! I had a less than wonderful experience with another area collision shop and would recommend Corby's to everyone!
Dec 07, 2018 -
Corby’s did an excellent job with the repair of my vehicle, in addition they were extremely professional and very thorough throughout the process. I was given updates on the condition of my vehicle almost daily. From the gentleman who did the initial examination of my vehicle to the receptionist Who called with updates, every employee that I encountered was very friendly and professional . I will definitely get any future repairs to my vehicle done by Corby‘s. Amy the receptionist was amazing!
Sep 18, 2018 -
We just picked up our car from Corby's. It looks fantastic. On top of fixing the damage they cleaned it inside and out. Looks like it just came off the showroom floor. Service was exceptional and timely. Customer service by Amy was top notch. Amy was extremely helpful, courteous and professional. We used Corby's another time years ago and the experience was just as exemplary. I would recommend this company to anyone who is looking for top notch professionalism and service.
Dec 09, 2017
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