This rating is based on customer reviews, inventory size, pricing, and service quality
M.D. Auto Express in Utica, NY earns an overall 89/100. Reviews are largely positive, citing friendly, professional staff who answer after-hours, help on the roadside, and move jobs quickly; customer service is praised. Pricing is often called fair with good scrap payouts, though one tow was deemed too expensive and a reviewer noted confusion around scale classifications. The yard is clean and well organized with prompt unloading; one comment mentioned mud/tight quarters. Wait times are generally fast, but a 2‑hour delay was reported. Little is said about parts inventory or ease of finding parts.
What clients say about M.D. Auto Express in Utica (NY)
I was driving up the Blvd by police station and my fuel pump went and shut my car off right in the road not 5 mins Mike drove by I flagged him down he gladly towed my car to dealership at an amazing price. He was very emphatic to my situation. Thank you Mike for saving me on a whim. They will be my go to for everything towing from here on out!!!!
This guy was the only one who answered on Saturday when i called multiple other shops, I had a really quick welding job he was quick fast and friendly. I am very happy to work with him again!
I got stuck in my driveway at almost 2 o clock in the morning with the entirety of my car in the road. After many attempts to get my car out of the snow and unstuck, Mikale, showed up with his truck offering to help. He towed us out of my driveway and i was able to park correctly. He helped so much and was incredibly kind, id probably still be stuck as I'm writing this if it weren't for him. Thank you
The owner stopped to help me when I was stuck on the side of the road during a bad snow storm. He towed me to my exit, followed to make sure my daughter and I got home safely and wouldn't take a dime for his assistance! He will definitely be getting my business! Thank you!
80 Leland Ave, Utica, NYWaste management service
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