Redline Automotive & Trans in
Lockport (NY)

I have a very unique vehicle for my handicapped son. It uses a variety of hard to find parts that can be very expensive. Redline Automotive with their team of highly experienced and knowledgeable mechanics have always found answers and the parts I need at very reasonable prices. Their work is guaranteed and has always been first rate! If you want it done right at a reasonable price and in a timely manner, I would highly recommend Redline Automotive.

Super reasonably priced, the mechanics did great work, and the front desk lady was such a sweetheart and super helpful! Definitely will be going back to them!

Good people to work with. Long story short, I would go back to them for work. I believe that they are an honest shop who will always make things right.

I was far away from home. my alternator decided to give up while I was driving through a snow storm. Left a message at 2 am I got a text message at 7:30am I went in person and met the beautiful Jessica. We book a week ahead she said. After she came to know that I was 8 hours from home the redline wonderful team diagnosed the issue and ordered the part from an hour away supplier. My car was good to go by 1pm. Friendly Honest and Professional. They gave me a fair cost after a discount I didn’t ask for. If any one can put a price on such a service. Check your heart

The only place I will take my car again. They're all so nice and helpful. I never feel like Im getting ripped off when I go there.

Redline does all my work on both my truck and wifes traverse, they always do exceptionally good work never a problem, vary curious ,friendly & professional. Recommend them anytime

Great service! Very knowledgeable and proficient. The staff are courteous and caring and they go the extra mile to accommodate you and your needs. Definitely recommend.

Service was absolutely awesome. Called right away with info prior to doing any work to. No hidden charges. Dealt with the same person in each call for consistency- and the person the answering the phone was just as knowledgeable. I absoutely recommend Red Line Auto. Thank u guys!

Customer service is great, pricing is fair, and they will always give you an honest assessment of what's going on with your vehicle. Great shop overall!

We've been taking our vehicles to Redline for years, and the entire staff is so friendly, helpful and honest. I just brought my son's 2012 truck w/ 218,000 miles in and asked them to check everything over for any safety concerns and anything it might need to pass inspection in the spring. They went over it 100%, explained the whole quote to me thoroughly, what needed to be done and what could be done but wasn't necessary for safety or inspection. I opted to go ahead with everything they said needed to be done for safety/inspection and had my vehicle back within 24 hours of the go ahead. Couldn't imagine taking our personal or work vehicles anywhere else!

The staff at Redline Automotive is top-notch. The mechanics really know their stuff. I’ve had a lot of different mechanics work on my vehicles and for years I’ve been going to red line because they actually care and take the time to do the job right!

Service has always been prompt, spot on diagnos, and honest about which concerns are in need of immediate attention and which can wait a bit. I've always been able to leave my vehicle, have the work performed, and pick it up the same day after hours. That is good piece of mind. Thank you Redline

friendly, honest, knowledgeable staff felt confident my issues would be resolved and they were. Great experience! I will call again when the situation arises.

If I could give them more than 5 stars, I would! Seriously, this is one of the best experiences I've ever had with a garage. Friendly people, no pressure, clear communication, fair pricing, and the job was done perfectly. My car now drives like new. I left with a smile on my face, and that says it all. 100% recommend - this is the kind of place you'll want to come back to❤️🙂

I’ve been going to Redline for 10+ years & am always pleased with their services. Laid back atmosphere, yet very thorough when giving detailed explanations. Honest people & genuine concern for you & your auto issues/repairs/ maintenance. I highly recommend going to Redline Automotive & Trans.

I return to redline for my auto repairs knowing that they are thorough and professional and get the job done right ..they have proven themselves to be fair and reasonably priced in my dealings with them and I would highly recommend them .

I was confident going in and super impressed when I left. The mechanics are clearly educated and experts. The price was lower than I expected for electrical work. They were honest about things I did NOT have to get done to pass inspection or for safe driving. However, they did give me a price for later with no pressure. I appreciate their smiles and humor too. The patient, slow description of what they did for me as well as how they arrived at the diagnosis made me feel like their only customer. What an incredible experience. I worried for nothing. I highly recommend that you go to RedLine for your vehicles. Thank you everyone so much. - L. L. B.

I absolutely will use this wonderful business often! From making the appointment to calling them to add service—I received the best customer service I have received in years! The work was amazing and customer support was awesomely helpful and friendly!

There are not enough words to explain my recent experience with Redline Automotive & Transmission Inc of Lockport New York. The ones that are first in my mind are .... Courteous, Honest, Professional, Attentive, Receptive, Empathetic, Engaged .....and foremost they have Excellent Mechanics and Front Office Staff with perfect Communication at every step of the process. My 2017 Ford F250 Super Duty was experiencing transmission oil leaks that started occurring 3-6 months after I purchased it used from Texas in November 2023. As the trans pan and gasket appeared to be the issue, they were replaced with a new pan and gasket (including the filter) at my place. Over the next 6 months the leak continued. I kept maintaining the fluid level which was almost daily. In December of 2024 the transmission started to develop a "whining" sound. In February 2025 I totally stopped driving it and had it parked as I realized in may be a major repair if it suddenly fails. I decided to look for a local repair shop that could look into the continued leaking, and now the noise it was making. After looking into a number of online resources, and reviewing their web site, I decided to try Redline. Although I reside in the Town of Niagara, I made an appointment and took my truck in for evaluation/repair of the transmission in August 2025. From the moment I walked through their doors, Jessica and the entire staff were 100% honest and straight forward with me on the possible causes, length of time the repair might take, and the range of cost from the normal to the major type of corrective action they may need to take. After a few days Redline contacted me with the news I was dreading. To my great relief the quote was well within the original quote range, into the low end, and VERY acceptable. With every moment from the first contact and up to the final retrieval of my truck, I cannot be more pleased and satisfied with the entire company and staff at Redline. I have been driving the truck now for over 6 weeks, and even after a trip to Northern New York State for a 7 day stay, the transmission has been working 110% with absolutely NO issues what so ever. It feels and seems to drive and respond BETTER than when I first bought it. I would give Redline Automotive & Transmission Inc. 5 Stars + + + +, and HIGHLY recommend them for Transmission repair, or any work required on your vehicle. Thank You VERY much ALL !! P.S. I will also be by in person to show my extreme gratitude and appreciation for the service I have received. Best Regards, Bill B.

Even tho they were fully booked Redline fit me in their schedule the next day. Very friendly and great work!!!

I've been going to Redline Automotive for several years now after my regular mechanic retired. I've found them to be very knowledgeable and thorough when my vehicles have been in for service. Repairs have always been completed in a timely manner and their work is A+. I've recommended Redline to my neighbors and anyone seeking a good automotive repair shop. ⭐️⭐️⭐️⭐️⭐️

We took our truck in for something we were told from another place of business was wrong with it,but redline said there was nothing wrong with it.They could have very easily agreed and charged us but no they were very honest,so we will be taking all our business to them. Very professional and honest! Highly recommend.

By far the best auto repair shop in WNY! The service consultants are friendly and knowledgeable, and are always on top of keeping you updated on the status of your vehicle. The prices are very fair and I know my vehicle will be repaired right the first time! I highly recommend Redline automotive.

Always friendly and welcoming! Very knowledgeable group of experts who are thorough and pay attention to detail every time! I’ve had routine maintenance like oil changes and tire rotations, and even larger scale repairs like transmission work, and I have never had a complaint! They will always call if they notice another concern while working on your vehicles to keep you informed and provide their honest recommendations before doing it. The team at Redline stands by their work and I won’t take my truck anywhere else! I’m never afraid to sit and wait with my vehicle as the shop is always clean, comfortable, and a pleasant experience! Thanks for all you do for me and my family, and we’ll continue to refer you every chance we get!

Service is excellent! Brought my work van in for inspection and they discovered the problem with my exhaust was that when the last guy who installed the new engine and transmission did not torque the manifold to the correct poundage. I like that thoroughness so much so, that the very next week, I brought my personal vehicle in and I experienced the same level of excellent service. They even figured out the problem with my wipers. That my old mechanic told me it would be a major problem. Turned out, it was no big deal. To top it all off, couldn't even argue with the price. Absolutely my top choice for a mechanic in lockport.

They were friendly, knowledgeable, and honest. As a female, those qualities are crucial. I was treated with respect and they were very fair and reasonably priced. They even took the time to actually walk me under the car and explain the issue. I highly recommend them!

I went in looking to get my exhaust tip welded on after getting turned down and multiple other places for my car being too low. They fit me in the schedule two days later, made sure my car didn’t scrap on the lift, sent me pictures to ensure I was happy with the placement, and it was done by lunch time! Not a single complaint, great experience!