This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for A&X Auto in West Hempstead, NY show a generally positive yet mixed trend: many praise friendly, honest mechanics, fair pricing, and professional inspections/repairs, with repeat customers and even a smooth vehicle purchase. On the flip side, several 1-star posts cite inconsistent customer service at the front desk, unexpected inspection add-ons, and an hour-long wait. Little info on inventory variety, yard organization, or parts-finding, so junkyard comparisons are limited. Overall: 79/100.
Address:
164 Hempstead Ave, West Hempstead, NY, United States
These guys were super fair. I just moved to the area and they quoted me exactly what my mechanic back home would. No funny business and flexible. They’re my new mechanic.
Couldnt be happier with the help and service we recieved. Maria and her crew were wonderful and extremely pleasent to deal with. We purchased a van from her and from beginning to end they were beyond phenomenal. They made sure everything was perfect with the vehicle before we left the lot. Service - 10/10 Pricing - 10/10 Kindness - 10/10 Highly reccomend to anyone looking for auto work or looing to buy a vehicle. Thank you Maria.
First impressions are really important. And that lady they put in the front to talk to customers, needs to go in the back. Not professional at all. I would never recommend.
I had a very bad experience there , i went for inspection but once I arrived to the office and I opened the door the lady who works there yelled at me , saying in her broken English “ stay outside “ I felt so bad that I didn’t stay and ain’t planning to come back , the owner of this place should teach her manners ; the other employees are nice and reliable . That day I felt bad and discriminated .
The Date was 3 29 2021 and went in for an inspection for my truck and there Service was done professionally .. I respect the way they treated me and my truck .I give them a thumbs up..
They are rip offs I went to get and expection told them about my break light they inspected my car anyway then charged me for extra break lights 10 to install each light when I told them no she jacked my car up n called the police and forced me to pay and made me wait in the cold for an hour. She had 6 dogs in the office all pit bulls so u can’t even walk in they take ur credit card where u can’t see them charge you who knows they prolly stole my credit card information too
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