What clients say about Hempstead Tire Service in West Hempstead (NY)
Went here for a misfire during a snowstorm, they had the coil I needed in stock and got me in and out fast for a very fair price. Excellent service and extremely professional. My go to spot for all repairs and maintenance!!!!
I went in without an appointment this morning because a part of the bottom of my car was dragging and making a loud noise. The team here could not have been more accommodating or kind and I am so grateful to them for having me in and out in under a half hour! Would absolutely recommend! ?????
If you are looking for a tire shop Hempstead tire is the one I own a fleet of commercial trucks for the last 20 years I only shop at Hempstead tire Mike and Jeff are truly the person to see when you go there highly recommended
Needed an inspection. I was told front tints had to come off. No issue, I understood. See the pictures of how my truck was left... 2 blades and tint remnants are all over the truck along with half of a clean window and one full of glue. If you can't do something properly, don't hack it up. Id rather they were honest and say we don't remove the tint here and id have it done and come back. Now, I won't be back at all. I gave them 2 stars because the office guys are very nice.
They’re literally amazing here. Helped me with a flat tire so efficiently, set me up in the waiting room with a space heater to make sure I wasn’t cold while they worked. And the new tire was REALLY affordable!!
I loved how clean this alignment service was. Mechanic Ramon was knowledgeable about my car, made excellent suggestions for future service. I am a woman-owned vehicle so prone to be ripped off by mechanics. They were great. Waiting area and garage, clean! also, excellent supply of Michelin tires. I will be back. 5/5!
There is really bad service at this place, I talked to two people and both of them gave me an attitude. One of they made me wait a long time just to tell me make an appointment and come back in two weeks just for inspection.
Polite, courteous and fair priced. I stopped in without an appointment and they replaced my bad tire and patched another tire for a great price! Thank you
You can probably shop around for better prices but these guys have helped me out more than once when I've been in a pinch. If they have time, they will take you right away and do a good job. One thing they can do to improve is maybe clean up the area a bit. There is lots of junk sprawled around when you drive up and I am always worried that after they fix my tire I will get a flat from running over a piece of junk as I exit. Hasn't happened yet but that would be the only point of improvement I would point out.
They offer a complete repair and tire service. They are professional and honest with no hidden surprises. The entire staff are courteous and full of knowledge. I wholeheartedly recommend them.
Went there to fix a flat tire. They said I needed a replacement tire, was ready for the upsell, but they came through. Gave me a good used tire at a reasonable price. Service was great.
I always changed my tires here at Hempstead tire, got my inspections done there also, but I rate them 0 stars , wicked business practices, I went in for heavy duty inspection, the gentleman wanted to sell me tires meanwhile the day before I passed a roadside and annual dot inspection, I went ahead and changed the three tires he said I needed to change, came back, now they cannot do an inspection for me because I didn't purchase tires from them. Will take both my trucks elsewhere.
This is the best tire shop for big trucks. I know owner long time ago. He is very nice guy. Always helpful if you have big truck I recommend this place to everybody.
My visit to Hempstead tires was great. I had to get an inspection and I got there early so that I wouldn’t have to wait online. Well there was no line and I waited about five minutes and it took about 15 minutes for the inspection. The gentleman who did the inspection was so nice. He did the job quick fast and in a hurry. I went inside and paid and that was quick fast and pleasant as well. Love Hempstead tires.
Considering tires are the most important aspect to safety of driving you would think a tire shop would be a place you'd trust your confidence in. You would think they'd take you seriously. Unfortunately, having tried Long Island Tire on SEVERAL separate occasions I have had a feeling of under appreciation. Lack of care and attention from one of the owners (not Jack/Jake). The older man there makes promises he cannot keep and seems very judgmental. If i could i would take back the time I considered this place and really reconsider. Please look for a tire shop that takes your requests serious and makes you feel like they care. This place under current management(older man)is not it. I really wanted to give them a chance and I did but this is not the place to go.
My moped broke down on long island expressway. I called Hempstead Tire and Jesse offered to drop what he was doing and pick me up asap. I now have the best tires you've ever seen on a moped. Highly recommend. The lady who works the legal dept is a darling as well. Sometimes I just want to stop by and say hello when I pass this place. Will not dissappoint!
They were unbelievable... called around on the side of the road for 30 min for commercial tires ... got nothing but “umms/ sorry don’t have a driver / not sures... I got them and they were fast reasonably priced and go to me in UNDER an hour .. my business does a lot of volume I can’t tell you enough time is money .. when the road side worker arrived he was fast knowledgeable and extremely nice ... will use them for EVERY blow out I hope to never have again ! LOL thanks guys !
I have a diesel pickup truck and these guys are the only ones around me that can service it. This is the third truck I have brought to them over the years and I always found them to be honest and fair and their prices are reasonable. I recently had my truck at the dealer for a recall and they offered to change my fuel filters (two). They quoted me close to $500 to do the job so I took it to Hempstead tire and they did it for under $300.
Mike and his guys are professionals. I needed two tires mounted for my snow blower and no one else in the neighborhood would do it, they did. It's nice to see a business take on work that is within their competency and not just whatever is quick or easy. Will definitely be back for other wheel related needs.
We always bring our Liberty Fence and Railing trucks to be serviced here.. Also when we get a flat tire on a truck, they repair it quickly at a fair price. I have found them to be reputable and very dependable.Being a business owner for the last 40 years , I appreciate their service probably more so .
I wish I could give them 1/2 of a star because this place really is the worst of the worst. They are not skilled and they definitely try to avoid traces of their poor ethics and workmanship by asking customers to pay cash. I when in with simple exhaust issue and $1100 later I left with a worse issue and no receipt because they refused to provide one. I will be going to the BBB and the IRS (tax evasion) on this company. THEY SUCK! DO NOT GO HERE!
Do not use this company........ I own a moving company my general manager brought 2 of my trucks to get the brakes , calibers done... They price gauged me, made my pay cash and refuse to write a receipt. Now my trucks 30 days later are leaking brake fluid everywhere and I brought my trucks to an honest mechanic a friend of my husband and they told me Hempstead Tire did not do the work.... I am a woman owned small business owner and this company took over $2,500.00 from me and did not do the work, refused to give me a receipt and put my employees lives in danger..... I called this company to get a receipt, they cursed at me and mu husband and hung up on his. Also when we went over the price prior to doing the work the man said his name was Lee, when we called to get a receipt the man who answered the phone said there is no Lee that works for this company.I am going to the Better Business Bureau and hiring an Attorney to get my money returned. i am also contacting Consumer affairs and the IRS as they are receiving cash as payments and not giving receipts to customers. *******Do not use this company*****
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