What clients say about Cherrywood Auto Repair in North Wantagh (NY)
My wheelchair van had a misfire while driving down the highway. I called other shops around the area and they refused to even look at my vehicle due to the fact it was modified for a wheelchair. I called Cherrywood auto repair and right away Told me to bring the Van in and they would have a Mechanic look at it. When I arrived within two minutes, the mechanic was able to tell me exactly what was wrong with it, and it would be fixed by Monday. Me being in a wheelchair I needed my vehicle to get back home and they said not a problem. They drove me home And took the vehicle for repairs Monday afternoon I called to get an update. They told me the vehicle was ready and that someone was coming to my house to pick me up and bring me to the shop. It’s the little things like this that makes me happy and I appreciate the professionalism of the staff and being able to get my vehicle fixed right away. I will from now on do all my Vehicle business Cherrywood Auto repair thank you to the staff for treating me like a human
I’m a towing company with over 10 years in the business and a solid 5-star reputation for customer satisfaction. We were called by a customer whose vehicle was stuck in their driveway and needed it transported to Cherrywood Auto Repair. When we arrived to drop the car off, one of their workers—Nimal—was extremely rude, hostile, and unprofessional from the moment we pulled in.
Instead of simply accepting the vehicle or contacting the customer, he came outside yelling, questioning why the car was there, and creating unnecessary tension. On top of that, he began threatening us, saying that any damages the property would be our responsibility, even though we had someone guiding the truck out of the lot and we had just completed a standard transport we’ve done thousands of times.
As a company with over a decade of experience and perfect 5-star reviews, we’ve dealt with countless repair shops—and this was by far one of the worst encounters we’ve had. There was absolutely no reason for the hostility or intimidation.
If this is how they treat other professionals, I can only imagine how customers are treated. Very disappointing and completely uncalled for.
Please let people know that you charge $50/day for storage. We had a car towed there from a distance and it sat without being evaluated for a number of days. The estimate was done on day 8 and it was not affordable for us . When we declined to do the work, we were charged for the storage, $500 by the day later when I could get the car moved. Had I known about this at the onset, we would have pressed for an estimate on day 2. I felt that this was unfair and I won't be back. Also, Linda in the office is pleasant and helpful and I feel she was awkwardly placed in the midst of this situation.
They charged me 125$ for an oil change on a honda crv, I get that it's synthetic but that is pretty high of a price regardless. All the places I've called to talk to you after this.
I've all quoted me anywhere from 90 to 100. We learn from our mistakes
Horror show. Car went back 3 times. Ended up needing a new engine. Paid for shoddy electric work. Finally went to Chrysler who said the last shop “did a number” on my vehicle. Horrible customer service.
I was able to get an appointment very quickly. Friendly, knowledgeable and understanding of my needs and budget. Reasonable prices and got my car back same day. Clean, professional office. I'm very pleased so far!
As intimidating as having to get repairs on your vehicle can be, the honest and informative communication here eliminates all the intimidation and confusion about the service to be done. I highly recommend cherrywood auto sales.
Incredibly friendly staff as soon as you walk in the door.
Harry, Linda and the rest of the team saved me from an oil leak and got me back on the road quickly and for a very fair price. Highly recommend and will be back next time I'm in need. Thanks again!
This place is amazing. I've been there twice this year with car emergencies and each time my car was quickly serviced. Plus the people there are really nice
I brought my car in for an check engine light. My car was seen right away and fixed as good as new. They do a great job and are thorough with their work. Highly recommend!
Very impressed! Stopped in without an appointment as I had a nail in my tire and it was almost flat! Within 15 minutes their mechanic repaired my tire and I was able to get on with my day. The clerk at the desk Linda was wonderful too! Very professional and efficient! Great place!
I brought my car in for these recommended service items. Everyone is so nice. Harry even showed me what my cabin filter looked like and what a new one looks like. What a difference! Thankyou Cherrywood Auto!
Harry and his team are top notch and fair. Today’s news was not good but Harry laid out all of the options, even the ones that would take me to other businesses.
I am a new customer and was thrilled with Cherrywood Auto and their service worked on my SUV. The office called and thoroughly explained what work had to be done after looking at the car and were excellent communicators and were very kind. Highly recommend!
I went in to get my battery changed. Not only was the customer service top tier the service was excellent as well. They change my battery on the spot and the price was very reasonable. Will only be seeing them from now on would highly recommend if you have any car issues!
I use them for general auto servicing, for which I'm very satisfied, but had to stop in one rainy with a nail in my tire. Even though they were "at lunch", Linda in the office got me in and on my way in no time. She's so kind and professional and a real asset to the business. I highly recommend them.
Always friendly and always great with communication at Cherrywood. I’ve been their customer for many years and my cars have always been very well taken care of by Harry and Fran’s team. I’ve also purchased cars from Harry. I can recommend them highly.
I really like doing business with Cherrywood Auto. They were very accommodating to the schedule I needed the car back by. I appreciated this very much.
Work was done quickly and professionally. The one issue I ran into is the schedule an appointment form on the website doesn't seem to work. I submitted the form with all my car info thinking it would preregister me as a customer and kick start an appointment scheduling but just seemed to go into a black hole. But I ended up calling for an appointment 2 weeks later and dropped my car off the next morning (work was finished the same day).
Once again Cherrywood auto has done a wonderful and professional job. For years my family and I have used Cherrywood for all of our cars repairs and maintenance. We've also purchased several cars from Harry. This time they went over and above by repairing my "totaled" car and returning it looking good as new.
I highly recommend Cherrywood. Harry and Fran will also steer you in the right direction .
We have had repairs and diagnostic work done. The owners are personable and friendly. This isn't a franchise, so you speak with the owners and mechanics. Charges reasonable. They also have a small variety of cars for sale, so you can get a vehicle and get it serviced. Hope to get a used car from them soon.
890 Bay Pkwy, Wantagh, NYParking lot
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