Plandome Service Center in
Manhasset (NY)

Over priced. I have never seen mechanic charges for inspection fee when we take services from them. 20% above the Long Island average market rate. The front desk gentleman is weird. He behaves like he understands everything in the world. He would stop you when you talk but when you start to talk he will interrupt. I think he is suffering from something. Update on 2-5-26: Reply to your comment: Thanks for taking time to respond to this. I’m not sure what you trying to establish by saying I knew the price before I approved it. I definitely knew it and approved it. That’s not something I meant by saying “overpriced”. All I said that - your service is 20% pricy than the market. I believe it’s not irrelevant to express customers opinion just because they got the services from you. Second part of my comment was- handling customers and communicating with them: Your service was very poor. I booked my slot online a week ago and I called in at 8:00 AM in the morning to let you know that my tow truck hasn’t come and I will be late. Once I arrived at your reception and spoke to the front desk, I very specifically told the gentleman about this. He behaved very weird because he didn’t listened to me. He didn’t even let me finish what I wanted to say. I had the tow truck sitting on the busy street and dealing with your front desk personnel. After some time, he figured that I had my booking. All other conversations I have had with him - he was always cutting me short and made him follow every he says with “yes”/“no”. I’m not sure what kinda customer service is that. I believe as a customer I have rights to say if I feel offended. And yes, I felt very offended.

We have been using Plandome Service for several years. Peter and his team are very professional. Sal, his office manager, is also very helpful. The range of services started with simple service. It new extends to repairs involving timing chain, struts, etc., etc. I feel very confident bringing my vehicles to Plandome Service.

Outstanding team. My go to for all of our cars - Highly recommend. They are great for everything from regular maintenance to full service repairs.

My and my family have been going to PSC for years. Whether the old car or the new one, these guys always take great care of our vehicles and ensure trust in a field where most folks feel a bit lost. Highly recommend

The only place we’ll ever bring our cars! Peter, Sal, and crew are the best. From our old 2002 Jeep to our new Jeep Hybrid, they can do it all. Walk to train is a plus! Leave my car, go to work, get it back same day. Thanks Plandome Service Center!

My wife stopped in Thursday afternoon with an issue, radiator was leaking! We dropped car off Friday morning, new radiator and hoses were installed in less than 24 hrs!! Thats the kind of service Peter&Sal and their team have always offered! Thanks again, Roxy&Rick Meskell

The service and extra effort put in by the men at Plandome Service Center is exceptional. They go out of the way to ensure that the work is complete and timely. When we recently needed emergency service to avoid missing a family event, they worked overtime to fit in our repair. They truly provide a level of professionalism tied with family business comfort rarely found these days. This is the service center to trust in the Manhasset area.

The best! I wouldn’t go elsewhere. Honest, professional, and so clean. The cleanest mechanic you ever did visit.

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Plandome Service Center! Peter and Sal went above and beyond with their customer service — they were friendly, honest, and extremely knowledgeable. They took the time to explain everything clearly and made sure my car was taken care of quickly and professionally. It’s rare to find a shop that truly values its customers the way they do. Highly recommend Peter, Sal, and the entire Plandome team for anyone looking for trustworthy, top-quality auto service in Manhasset!!!

Plandome Service Center is top-notch! Sal and Peter are knowledgeable, honest, and always go the extra mile to ensure great service. Whether it’s routine maintenance or a tricky repair, they get the job done efficiently and at a fair price. It’s hard to find a shop you can truly trust, but this is one of them. Highly recommend!

This is an awesome team! And they always go an extra mile to get the job done . Very trustworthy and honest . They do a fantastic job especially on my Land Rover and the Mustang .

My car is running great thanks to the expert service I received from Sal and everyone at Plandome Service Center. I needed emergency help & I greatly appreciated their accommodating me on short notice.

For me: A True Lifesaver I can’t thank Plandome Service Centet enough. They fixed our 2013 Audi A5 convertible—a car that meant so much to our family. It was my father-in-law’s car, and after he passed, it was given to us. When the electrical system failed, the convertible top and windows stopped working, and we feared it was beyond repair. We were heartbroken. After struggling to find a trustworthy repair shop, I turned to ChatGPT, which recommended Plandome Service Center. From the moment I called, they were honest, kind, and incredibly professional. Not only did they fix what we thought was a lost cause, but they did it quickly and at a very fair price. I’m beyond grateful for their expertise, compassion, and integrity. If you're searching for a shop that truly cares and delivers excellent work, this is the place. Thank you, Plandome Service. You'll always have our gratitude.

Plandome service is the best! Fast and reliable and they tell you what you need and the price via text/app and ask for approval before they proceed. Sal and Peter couldn’t be better, we are lucky to have them

My aging '06 Silverado work truck started making noises it shouldn't towards the end of a 215-mile trip to my home town of Manhasset. Simply walking in the door at 7:30am with no appointment, the pro at the front desk and Sal treated me like I've always been a customer. My truck was diagnosed by 12:30 and back on the road to my home in rural Washington County by 3pm. This aging MHS Class of '81 and Wright Hardware Store alum thought customer service died when Wright Hardware closed. It's good to be wrong.

Peter and Sal at Plandome Service Center are really good at diagnosing and fixing my Subaru Outback. Pleasant, competent, and quick. Well priced. I highly recommend!

Sal & Peter are the BEST. I brought my Jeep in to check the fluids because my daughter was driving to Vermont. They ran diagnostics, changed the car batteries & key fob battery all in record time! Great Service

Sal’s awesome and the team’s so efficient! They’ve been inspecting and fixing my car for years, and they got my car in and a ton of fixes in the same day within a few hours. They even fixed my key fob for free. Amazing service!!

Extremely satisfied with my experience with Plandome Service station. I dealt with both Sal and Peter and they were both very professional through out the process of having my car serviced. I would recommend them to all. Thank you again gentleman.

I recently had my car serviced at Plandome after my engine light came on and I couldn’t be more pleased with the results. The team identified the problem and explained to me it was solenoid purge valve stuck open causing fuel to leak.They quickly fixed it at the fraction of dealers cost. I would recommend to everyone. Thank you Peter

I had a special problem with my Mercedes and was recommended by others to seek contact with Plandome Service Center. On a professional level, Plandome Service Center fixed my vehicle’s issue with original dealership equipment and in a considerably reasonable period of time. My experience was a permanent one, now I know where to go for my needed car care. Plandome Service Center, thank you!

I work across the street from Plandome Service Center. Peter and Sal and are the friendliest, most helpful people you would ever hope to entrust your car with. They are honest, reliable and efficient. It is so refreshing to find a neighborhood service station that you can feel comfortable leaving your car with and getting great attention, honest service and advice. I posted a few years ago and I’m posting again. Everything I wrote, then still applies now. I fully trust Plandome Service Center and I wouldn't ever think of going anywhere else. 😊

Peter and Sal are unique in this business; service is always outstanding. During a busy vacation week, I brought in two cars on successive days with nails in the tire. Sal took care of me in 10 minutes each morning, despite a full schedule of repairs in the shop. They are never too busy to help. Good use of technology as well. Highest recommendation.

Detailed communications on everything inspected (pictures, explanations, color coding green-yellow-red), item by item breakout of parts and labor allowing you to choose what you want to do, patient in answering any questions. Allows you to select and sign online what to do with a follow up call to verify. Great service, tons of information, and very very reasonable prices compared to dealer shops. Work saved online so Carfax/etc. gets the records of maintenance too. Highly recommend!!

I love the team at Plandome Service Center. They are reliable and efficient. They communicate throughout the process providing clear updates with pricing before they do any work. They call as soon as the car is ready and appointments are fast and easy.

We started taking our cars to Plandome Service Center based on the recommendation of a friend and we haven't been anywhere else since. Prices seem fair, Sal and Peter are honest, turnaround time is excellent, they stand behind their work, and the location is convenient, especially for those who live or work in town. My wife and I highly recommend them!

We had a great experience. I usually find taking the car into get serviced really stressful. These guys were so friendly and polite and efficient, they made the whole process easy. Thank you Plandome Service Centre! We will be back for sure.