What clients say about North Shore Auto & Towing Inc in Manhasset (NY)
Car was in a major hit and run while parked. BMW referred me to this body shop and it was the best decision i ever made! My FROZEN individual bmw paint was a perfect match and it was overall the best experience i ever had with a body shop. If BMW trusts them why shouldn’t you? I would recommend it 10000%
I just had my car repaired here for the second time in a year. I had no problem returning after my first experience. For the second time, the car was professionally repaired and detailed so it looks like brand new inside and out. Every detail was meticulously taken care of to bring the car back to it's original beautiful self. The service staff was incredible as well. Laura was a gem helping me coordinate a rental with the local Enterprise. Dominick is a true car guy and knows his stuff. I hate to say that I hope I never have to see them again (because it would mean another accident), but if I ever do need it, I'd happily return knowing that at the end of the day my car will be like brand new again. Thanks Dominick, Laura and team!
During the brutal snow storm recently, either through cleaning the car or having it scrape against ice while parking, I noticed a visible scratch that was very irritating. Just by chance I happened to drive past North Shore Auto & Towing later that day, and I stopped in to see if the scratch could be compounded out. Dominick had one of the employees bring my car into the shop and ten minutes later, like magic, the scratch was gone! While there I also had the opportunity to see some of the high-end cars they were working on, and I came away very impressed. If companies like Audi and Tesla are recommending their car owners to bring their vehicles there and entrusting this specific place with their body work, it would have to be top notch. These people know their craft and I got to see it with my own two eyes.
Customer friendly, very professional does a great job clean body work. Car looks newer and drives better than before I appreciate the whole team at north shore auto body
I had my car repaired here after sustaining serious damage to the undercarriage and front bumper/grille of my car. North Shore Auto fixed my car in around a week and returned it looking brand new. Dominick clearly explained the work done on the car and took care of insurance paperwork I needed filled out. I also had a very pleasant experience with Laura at the front desk who communicated what paperwork needed to be filled out and was transparent about costs and pick-up time. Highly recommend this auto shop for anyone who needs car repairs done!
Had my 2025 BMW X5 Mineral White in after someone swiped my front bumper. Was afraid the paint wouldn't match but came out perfect. Dominick and everyone at the shop was very helpful from start to finish. Excellent customer service !
First class body work and painting. Prompt service. Made dealing with insurance easy. Good communication. Everyone was very helpful. Cleanest shop I've ever seen.
Let’s talk about Professionalism to begin with! From the moment my husband and I walked in, we were greeted with smiles and were attended to immediately! Well spoken employees!! Laura was sweet and super welcoming!
Dominick knows his line of work and it absolutely speaks for itself. Flawless is more like it. His OCD in making sure everything was done properly to fix our 2026 x7 definitely was on display, as I too have OCD with how things are done. Lol.
Timelines were on point. He promised the work on our vehicle would be done in 1.5 - 2 weeks and he had it done immaculately within a week and ready for pick up!
He was very transparent and honest with how things were going to be done, so we were not left clueless and wondering. He answered all questions and gave us before and after photos throughout the entire process, which definitely put us at ease to know that we had chosen the right place to get our suv fixed. Our baby was in good hands and came out looking brand spanking NEW! They were so caring and sweet to our little girls as well, which as parents made my heart warm! There’s nothing like being treated with respect. So I want to give a HUGE THANK YOU TO THEM!!! I would recommend them to everyone looking for an amazing shop and experience!
A co-worker recommended me this place and I had a really smooth and pleasant experience. Kosta provided me with the estimate, I appreciated the professionalism, friendliness, and honesty (hard to find these days). I was told the repair will take about a week, and I informed them I will have a rental for a week. I was very pleased they finished the work within the timeframe, actually a day earlier. They did a great job on the bumper, car looks brand new. One satisfied customer here and I highly recommend this bodyshop.
My wife and I arrived expecting to pay $ 2,200 or more to replace a damaged side mirror and walked out less than an hour later with a charge under $200 as they took the time and effort to repair and restore it to original function. The place is clean, comfortable and friendly. You feel comfortable also from our first contact with the reception on phone. If you are looking for honest, professional service in that time of body repair need, I would definitely say 👍!
I got sideswiped while driving home and the Audi dealership recommended me to north shore auto. It was the best decision I could have made. Eddie and sherry was there to help me every step of the way with updates when I called. My car look like I just bought it right off the show room. I would definitely recommend anyone who has body damage or paint correcting for their car to get it fixed here
Highly recommend this place. Referred by my dealer to repair my car here. I was uncertain about this place before I go. But when I see Eddie, I could immediately tell he is a very reliable person. They charged very reasonable fee and gave me back the car like a brand new.
I've meant to write this review for a while now, so I apologize to Eddie and the team for taking so long.
In late June or early July (2024), I brought my Tesla Model 3 in to have damage to the driver-side rear end repaired.
Eddie quoted me lower than everyone else and did the job perfectly.
I highly recommend North Shore Auto Body!
At first, I felt unsettled because I didn't know what I was getting myself into. As soon as I met Sherry at the front desk, I felt welcomed and at ease. Once I left my car and received it, I knew then I left my car in good hands. Thanks, Eddie, for your time and patience. I hope the owner knows or will be reminded that he/she has an excellent team. 👌
I got my M440 GC sandwiched. I took it to Ed and he literally told me to not worry and he’ll get my car back to normal. 3 weeks later I got my car back and it looked like new. They washed it and cleaned it after repairing it. I highly recommend this body shop for BMWs!
I was recommended by someone to take my 2023 BMW M50I to this shop. When I talked to owner Eddie I asked him to fix my car as it was from the factory. And truly I was not disappointed my car was fixed and looked like from the store. The color is matching, all the lines are even and interior was clean and armorall treated. It was very easy to deal with Eddie and very happy to see my car the same as it was from the factory. Excellent service and experience highly recommended. Much appreciated Eddie 👍👍👍
We fixed two of our Teslas at this location and I can personally recommend this place. The manager Ed is outstanding, he will go out of his way to make sure you're taken care of. Front desk staff were also very professional. If you want to trust someone to fix your tesla, these are the guys. Both my cars look brand you, the color match, all parts are in tact. They send your car to tesla service center it needed be for additional calibration. The list goes on. The point is, these guys get it done right. I wouldn't take my time writing such a long review if I wasn't so satisfied with their service.
- MD
Efficient car repair service. Tesla needed extensive work, including replacement of all panels and doors on the passenger side. Completed the job in a swift 10 days, a notable contrast to the 1-2 months estimated by other body shops. The 2-week turnaround, along with their commitment to quality, warrants a five-star review. Professionalism and expertise in handling Tesla vehicles make them a top choice for future automotive needs.
My car was in a collision recently and I was calling around to see who could handle the repair. After talking to some not-so-friendly people at other repair shops, I spoke to Eddie and North Shore Auto. Not only was he friendly and personable, he was patient, answered all my questions and walked me through everything I needed to do to get my car repaired. He estimated the repairs would take three weeks, but they were done well before that. Not only that, Eddie took meticulous care to make my Tesla look brand new. It's apparent that Eddie takes pride in his work and I'm grateful for the care he took with my car. I'd recommend everyone to him.
Great place. Took my Model 3 in twice and they got it right both times. It looks brand new. Ed was very helpful throughout the entire process. Definitely will recommend all Tesla owners to this location. Check out the before and after photo.
Everyone one extremely professional and helpful! Ed and his team did an amazing job taking care of my Model 3 after being rear ended. The whole process was smooth and quick. Will definitely come back here again if I need a body shop!
Based on a recommendation from Biener Audi took my Audi S6 to get some body work done. Working with Eddie was incredible as he took care of the necessary steps in ensuring the car was back to its immaculate condition. It's not everyday you meet someone honest who has gone above and beyond in helping. Would definitely recommend coming here for any needed work on any type of vehicle including high performance vehicles.
North Shore Auto Body was super close, super convenient, and one of the only legit, and trustworthy Tesla certified shops around. They were able to order the parts and fix my car up within half the time that other shops estimated. And now I’m back on the road. Good as new!
Eddie is the man!
Excellent service and quality of work. I've been coming to this auto body shop for years and they never fail to do an unbelievable job. I am so happy with the repair on my 2017 Audi A3. The employees are wonderful and so helpful. I highly recommend this place if you ever need work on your vehicle.
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