What clients say about Hammerhead Towing in Farmingdale (NY)
One of the towing trucks was driving super fast and close behind me in the expressway with my husband and our 10 month old in the car while we were behind another 18 wheeler truck. There was construction so it was only one lane open. The guy was deadly close to us and risking all our lives. Too bad I couldn’t get the license plate!
I can’t thank hammerhead towing enough! My insurance company kept getting tow trucks that were out of range of my location. They all kept cancelling. After waiting on the side of the highway for hours. Hammerhead got in touch with the insurance company to explain to them where I was really located and actually made and hour and a half trek late at night to help me. At that point I left my car on the side of the highway with the keys in the car. They picked up the car and dropped it at my desired location at 10pm. Thank you for making the trek and helping me! I really appreciate it!
If you need a reliable service, call someone else. I was in dire need of a tow. Honda called hammerhead at 6:30p to come tow me. 3 hours later they still didn’t show up, and Honda even said that Hammerhead wasn’t picking up their calls either. Eventually I was able to get the car going and left. After leaving and cancelling the tow, 2 folks from hammerhead called me and said they’ll be there in 15min. 1 sounded like he just woke up.
My car broke down at 11 pm and I was so stressed I couldn't think. I called Hammerhead towing and by the 3rd ring someone was on the phone and within an hour they got the closest available driver sent out to me. Jack was amazing, he was kind and added some humor to my stressful night which helped. Kevin was great, he went above and beyond to help me out when I didn't know what to do first.
I'm not sure what all the negative comments are about, but I am glad I used Hammerhead towing.
If I could give zero stars I would, without a doubt the worst experience I’ve ever had with a towing service. Avoid this company at all costs unless you want to be stranded, overcharged, and treated like garbage. Absolutely unprofessional and unreliable.
Well the name says it all… they got 2 stars because they were actually picking someone up. So the hammer head could have pulled back 5’ further and cars could get by. Best part the hammer head did not see the ambulance turn around. Hopefully everyone was ok. Your not an emergency vehicle. The exit ramp to rt.111 was backed up to Sunrise highway. I bet if you used that hammer head you could have found a way to not block the whole road..
Don't ever use this towing company ,he doesn't know how to talk and provide service ,I waited 3 hrs. after that he says he can't provide service, he lies after he got order from Roadside assistance he doesn't have correct address and phone number ,although he send me text ,he thinks we need him he doesn't need us.
Excellent service, super fast and efficient. Tyler the tow truck driver was extremely helpful and turned an unfortunate situation into the highlight of the day. Thank you guys a ton!
This is by far the worst service you can ever use. Car was never picked up. They lie to you and tell you that your the next stop, 14 hours later no one shows up. Never use this company or I promise you’ll be sorry!! I wish I could take away the star and give negative. To make matters worse I get my car back after a nightmare and the tow truck driver stole my New charger and put his old beat up one in my car that doesn’t work. Especially because there is grease all over the charger and the dealership went through the video with me while they were working on my truck and no one touched it! Add insult to injury. Just pathetic
After my roadside assistance first used a company that I waited on 6 hours for until they just canceled. I got these guys and man night and day. Driver was in constant contact with me and was just dream to work with. Will highly recommend
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