Very shady business. Ordered some button batteries on their website for $2.30 per unit. Representative called me a few hours later to tell me that "prices had not been adjusted" on their website, and that the new price was $2.90 per unit, a 26% increase. Not the kind of company I want to do business with.
One of the few companies that sell this Energizer 2L76 battery. I went with Energizer over Duracell as a replacement for my TR4 as tests have shown Energizer to be better. I purchased from here and from Cabela's, this battery expiration date is one full year later than the Cabela's and I received it from USPS one full day earlier than the FedEx. Can't beat this seller and product!
I recently ordered an odd battery (to me at least) and today received the batteries. I am astounded at the accuracy, professionalism, and rapid delivery of the batteries. I highly recommend The Battery Supplier as the go-to place to procure any item you desire. Thank you so much. I am definitely impressed!
Terrible customer service, ordered a rechargeable battery via Walmart Sold and shipped by MY BATTERY SUPPLIER??? They never informed me that USPS is carrier and also they never cared to give me tracking number. Thumbs down.
I have ordered from "The Battery Supplier and have not had a problem. The products are just as described, and are shipped in a timely manner. Thank You!
I needed a tiny button battery for a wrist watch. The stores didn’t carry these in stock so I ordered from My Battery Supplier through Amazon. My order was a total of $3.15 for two batteries and they arrived brand new and unopened in their original packaging in a timely fashion. This was my first time ordering from them and I had a good experience.
Ordered and received 6 - 2450 batteries. When received all of them were cut open. No way to verify if this is a new or used battery. Total scam. Do not order from them.
Scam seller. Ordered thru Amazon and never shipped. Lost track of home many reviews on there said the same. Lesson learned: always sort recent reviews first.
I ordered the 10 Crazy Glue pack by this company through Walmart. They charged the full amount but only sent 6 Crazy Glue sticks. Thank goodness I ordered through Walmart, their customer service is great. From the reviews this seems to be a rip off company.
This is a great and reliable company for batteries. Most reasonable price out there plus free shipping. They didn't make much at all off of this sale but I'll definitely be a loyal customer in the future. Plus fast shpg. No drama here. What a pleasure!
This company had the cheapest prices for the batteries I needed. Plus free shipping was the deciding factor. My order was only $2.25, with free shipping! It was easy to order and they were delivered quickly. I'm very pleased and will be a repeat customer for my other battery needs.
Great price on my watch batteries. I was hesitant when I read the reviews, but was pleasantly surprised when I received my order . Just be patient for your order- mine took about 10 days to receive.
I ordered 12 Sure Fire batteries from The Battery Supplier and only received 8. This seems to be a common theme with this company. Their customer service is non-existent. I have called and written numerous times and received No response.
I ordered batteries which came quickly but on their site it states FREE shipping...Not so, my mail service asked for additional $3.16 before they would deliver. I contacted company by phone and their provided form on line about this and I have never heard back. Yes its only $3.16 but why state FREE shipping???---could then have just purchased elsewhere cheaper.
I placed an order for 64 Eneloop AA batteries for our church wireless system. The order arrived promptly, but when I open the package only half of the batteries had arrived (32). I was charged for the full order of 64, the packaging was in good condition. I immediately reached out to The Battery Supplier to inquire about the missing batteries via the website contact us. After two days there was no response. Another email was sent and I attempted to call which went to voicemail.. After one week and multiple emails and phone messages later, still no response from The Battery Supplier.
This is the worst customer service I have ever experienced. I simply want the rest of the order.
Excellent service. Good price. Fast delivery. And, mine was a very small ($) order which with many companies wouldn't receive the same fast and courteous service. 5-stars from me for MY BATTERY SUPPLIER.
Thought LR44's I bot from TBS were dead. Checked with multimeter - 1.5 v. OK. Removed and reinstalled batteries in every congiguration possible. No luck. Read manual for TI BA-35 bot 1989. It said "Press Off, On, STO, 2nd FIN, 2nd STAT. Worked.
Excellent service and selection!!! The Battery Supplier is now my new "go to" for hard-to-find batteries. The prices are so reasonable and the shipment is incredibly quick. My order was perfect with no hassles. You guys are awesome!!! Thank you!
I've left multiple messages, by phone, and through their message board that have gone unanswered. We were shorted batteries on an order, and despite all of their claims to have excellent customer service, we have seen absolutely nothing to indicate that is the case. They have great prices and free shipping but my time is worth something as well, and I'm done wasting it on this company.
Update 02/22/2022 The Battery Supplier contacted me last week to rectify the situation. They confirmed the mistake and corrected the issue by sending the correct batteries in a timely manner. They offered a return label to return the original batteries and followed up to make sure we were satisfied.
order ID is #255078
Ordered batteries on Jan 25, 2022. Came in a timely manner, however they are the wrong batteries. Doubled checked to make sure I didn't make the mistake of choosing the wrong ones first. Everything was right on my end. Called the company multiple times just to hear a recorded message saying they are attending to other customers but the mailbox is full. You can not leave a message. I have emailed twice without a response. If I do not have a response by the end of business, I will dispute the payment with the credit card company and do business elsewhere.
My husband ordered the wrong batteries for his hearing aids. He called and emailed almost 2 months ago to find out how and where to return the incorrect batteries, but has not received any reply to either. He has since ordered the correct batteries, but would like to return the other batteries. The prices here are great, but the customer service seems a bit lacking.
UPDATE 10/28/2021 - Within days of posting the original 2-star review, my husband received an email from The Battery Supplier with the return authorization and instructions for returning the incorrect batteries. They have received the return and fully refunded our money. I have upgraded this review from 2 stars to 4 to reflect the quality and pricing of the product, and the timely resolution of the problem following the negative review..
I ordered some batteries on 8/3/21, their site shows it as delivered but they were not actually delivered. I contacted USPS who told me the package was lost and to contact the seller. For weeks I have called, email and prayed trying to get in touch with this company but I have gotten no response. Their voicemail is even full ! I wish I had looked at their Better Business rating before placing and order, this company is a scam. Avoid using them at all cost.
Update: The company replied to my review 2+ weeks ago but have not given me a refund, sent replacement batteries or contacted me. Terrible customer service.
placed an order for Panasonic AAA rechargeable batteries on May 4. Free shipping promised to ship within 24 hours. I received an email on May 5 that my order had shipped. I guess it went on a slow boat! (I live in PA and the order was shipped from Brooklyn, NY). I checked my order status frequently and a label was printed but it didn't go any further. I sent them a message via their website as their voicemail was full. Never received a reply. I finally received my order on May 15 via USPS. I won't be ordering from this company again. Buyer beware.
Ordered Panasonic battery and charger combo for what was lowest total cost. Quickly received order status update for posting of shipping information. Checked to see what progress was being made every day but nothing showed up for four days, The status updates, when they were finally posted, went back several days. Package delivered in good condition on predicted arrival date - about a week from order. Charger and batteries worked fine.
After reading some of the reviews, I was becoming concerned about the seeming lack of status updates, but, with a little patience, everything worked out just fine for me and at a great price.
I ordered a CR-2032 Panasonic Lithium 3 volt battery for a weigh scale and a VL-2020 for a key FOB. The ordering process was smooth and the price was very reasonable. (I ordered directly from their website.)
There was no shipping or tax charge.....nice. The order shipped from NY to TX and arrived in less than a few days. The small disk looking batteries were well packed. Everything powered up without any issues. The Battery Supplier.com was kind enough to send a few extra VL-2020s, just in case. (No additional cost.) I would happily buy from them again, if & when the need arises.
Ordered something through their eBay storefront and requested order cancellation within an hour. 2 days after my request, they decided to send the package out anyways. Now, they want me to pay for return shipping.
- Ir-responsive contact and poor customer support! I highly suggest looking into other options. Not a fan of leaving bad reviews, but it's the betterment for all of us.
I ordered two 390 cell batteries and they arrived much sooner than expected. Price was great and you can’t beat the free shipping. Batteries were fresh and so far, so good. Very happy. Will definitely do business with this merchant again.
I had to wait a bit longer than expected. But the prices are great. After contacting them about the wait, they were very quick to resolve any issues. Totally worth it, great company. The big box stores don't often carry many of these type batteries & certainly not at this price point.
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